Shore Excursions Group Recensioni 7.063

TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Easy to use the online tools to find excursions that fit with the cruise itinerary. Reasonably priced excursions; great reviews! Got quick, helpful response from the Shore Excursions Group team.

Valutata 1 stelle su 5

Worst excursion ever! They claim that they "offer the Best Shore Excursion...Top Rated Tours. Elevate Your Cruise Experience With Fun & Unique Shore Excursions"... The driver was silent, couldn't dri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This group was great. Very helpful when the shuttles weren't running and we couldn't get to the departure location. Kind guides took us to beautiful locations where we got the adventure of a life time... Leggi di più

Valutata 5 stelle su 5

Our tour guide in Roatan, Honduras, Shamir, was beyond amazing. My wife and I had an AMAZING time and are extremely grateful of having run across Shamir. To Shore Excursions Group, thank you for empl... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tour operator
  2. Fornitore di escursioni culturali
  3. Agenzia di escursioni turistiche
  4. Agenzia per escursioni
  5. Agenzia viaggi

Scritti dall'azienda

Shore Excursions Group is the market leading and world's largest shore excursion company. Since 2008, we've provided cruise passengers with higher-quality, lower-priced, and smaller group shore excursions from a portfolio of over 4,000 tours in over 300 ports that covers 99% of major cruise line itineraries. Over the last 17 years, we've delivered more than 4.9M excursions with a 4.7 out of 5 star rating from more than 49,200 reviews. Our excursions are higher quality, lower priced, and travel in smaller groups averaging just 12 guests per departure, allowing our guests to truly connect with the local culture and enjoy a more enriching travel experience. Our website provides a personalized shopping experience highlighting the top-rated and most popular excursions in each port of call with authentic photos, videos, and reviews from other guests. Our proprietary itinerary search technology makes booking easy by displaying the excursions guaranteed to work for your ship's scheduled arrival and departure into each port of call. We also feature hand-curated multi-port packages with the top-rated excursion for each port bundled together at an additional discount. Our Unique Approach While the cruise lines and other companies also offer excursions, we are the experts and our experience and approach set us apart. Our exceptional excursions travel in smaller groups and visit more interesting and authentic locations, using more personalized tour guides. Our team uses a comprehensive approach to select the leading guides and best tour providers around the world. Every excursion is carefully curated and closely monitored through quality control and customer feedback. High quality service is very important to travelers and leads to better experiences with higher satisfaction. We encourage you to call us, so our experts can answer your questions and help you select the best excursions for your cruise.

Shore Excursions Group- Best Excursions, Best Prices. Guaranteed.

Scritti dall'azienda

We are committed to offering you the best excursions so you can enjoy your vacation experience.
-Lower Prices than the Cruise Lines -Higher Quality than the Cruise Lines -Money Back Guarantee -24/7 Support for Travelers -Guaranteed Return to Ship

Lowest price guarantee, High Quality Excursions, Guaranteed Return to Ship

24/7 Traveler Support - We have never had a customer miss their ship!

We utilize this expertise to select the highest quality shore excursions delivered by local experts in the most cost effective manner for our customers. Since we are not a large cruise line catering to thousands of customers per day, our shore excursions allow you to travel in much smaller groups offering a more personalized experience.

Informazioni di contatto

Save up to 40% on Shore Excursions!

Top-rated, high-quality tours and activities for cruisers worldwide!

4,2

Molto buono

TrustScore 4 su 5

7063 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 68% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experiment purchasing Excursions

Very easy as it links your cruise itinerary to the excursions available by day and you can easily find start times, duration so you can plan your day. Easy to choose, easy check out, clear pricing, it's great!

25 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

We work to ensure our website only displays tours that are compatible with the cruise details you provide. Should any itinerary changes occur, our dedicated team takes care of the adjustments for you—so you don’t have to worry. All you need to do is show up and enjoy the experience. Thank you for sharing your feedback; we truly appreciate it.

Valutata 1 stelle su 5

Antigua Experience

I was not aware that I would not receive the tickets for several days after booking and that I need to print them out. We were already on the ship and did not have WiFi so we had to set up WiFi and printing that added to the cost.
The excursion boarding was disorganized, printed signs indicating where the different tours should line up would have been helpful.
We were to see a pineapple plantation but all we saw was dirt and a few very small plants, we were told that someone had pulled the plants out and they need to be restarted.
Tour guide was very crude with his stories of his sex life.He had the bus pull over at the side of the road so he could order his lunch.

12 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

We greatly apologize for the experience you encountered. We're corresponding with the operator of the excursion to discover the events of the day. Once we complete our investigation, we'll correspond with an update to the primary email address provided on your order in regard to this matter. We appreciate your patience during this process.

Valutata 2 stelle su 5

Poor Tour. Stay at the BEACH!

Locating the tour guide was quite difficult. The Tour Van was at best, scary considering its condition both inside & outside. Also, way OVERPRICED even without the issues I previously noted.

14 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

Thank you for taking the time to share your feedback regarding your experience. We’ve forwarded the details you provided to our team so they can review the shortcomings you mentioned and work directly with the operator to address these issues. Our goal is to ensure the experience meets the quality standards set by Shore Excursions Group for future guests like yourself.

Again, thank you for your feedback. Your time and input are truly valuable to us.

Valutata 5 stelle su 5

Great reviews and details about all the…

Great reviews and details about all the excursions available. Have booked thru this site a few other times. never disappointed.

20 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

We’re happy to hear that we continue to meet your expectations. Thank you very much for your feedback—we truly appreciate it.

Valutata 4 stelle su 5

Great service

Great service. Staff were friendly.

19 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

Our friendly staff truly appreciates the compliment. Thank you for your feedback.

Valutata 5 stelle su 5

Great description of excursions and…

Great description of excursions and easy to use website. We've ordered previous group excursions before and ended up with private tours.

19 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

We’re always looking for ways to streamline our website and make requesting excursion reservations even easier for you. Thank you for your feedback.

Valutata 5 stelle su 5

Tour of Old/New San Juan, Puerto Rico

Great Tour. Our guide "Little Junior" was fantastic. Knowledgeable, friendly and flexible. We enjoyed our tour so much we are thinking of returning to Puerto Rico for an extended stay in the future.

14 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

Glad to hear Little Junior showed you the charm of Puerto Rico. Don’t forget to visit us again to discover more excursions in Puerto Rico during your extended stay. We hope to see you again, and thank you very much for your feedback.

Valutata 1 stelle su 5

Was told to use site

Was told to use site, looks good was promised a 5% discount with referral. However there was no box to enter the code. TFT5
Kind of a false promise, otherwise it looks promising

17 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

We apologize for the issue regarding your order. Your comment has been submitted to our Customer Relations Team for review. They will work toward an appropriate resolution for this matter.

Valutata 5 stelle su 5

First time using Shore Excursion Group

First time using Shore Excursion Group. Received good reviews from friends.
Looking forward to using you again on our
Hawaii cruise in November.

17 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

We’re happy to hear we were able to live up to both your expectations and your friends’. Please, come back and discover more of what we have to offer—we look forward to welcoming you again. Thank you for your feedback.

Valutata 2 stelle su 5

Printing required, but it's not printable

You tell me to print this and bring it with me, yet it's not printable.

14 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

We apologize for the difficulties you encountered. This comment has been forwarded to our Customer Relations Team for review, and they will work toward an appropriate resolution for the issue specified.

Valutata 5 stelle su 5

Quick & easy

Quick & easy! Have used Shore Excursion Group many times in the past & will continue to do so!

15 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

It’s wonderful to hear that we’ve earned your continued trust as a repeat guest. We can’t wait to welcome you on your next adventure. Thank you for your feedback.

Valutata 1 stelle su 5

Shore Excursions Group is a scam

Shore Excursions Group feels like a scam. A trip to The Baths - poorly organized, far too many people, awful. An hour to “hike” to the beach was an hour of standing around while 120 people attempted to make their way on the trail that should’ve taken 15-20 min to walk. Better off getting a private taxi and waiting for the lull in tourists. Absolute waste of money and time.

It’s a total money grab from a broker too. So the local companies don’t get your full tour fee. In fact. The upcharge is more than double. And. The refund/cancel/change policy is practically nonexistent. Local water sport company even advised us to never use this company again and stressed that the businesses have just as many issues working with this company.

11 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

We greatly apologize for the experience you encountered. Our Customer Relations team is currently reviewing the details you provided with the host of the experience as we work toward an appropriate resolution. We will follow up with you using the contact information listed on your order. Thank you for your patience during this process.

Valutata 5 stelle su 5

Easy to navigate website

Easy to navigate website. Loved that it remembered our cruise, every time I pulled it up.

14 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

It’s great to hear that this feature was helpful to you when booking your excursions. Thank you so much for your feedback; we appreciate it.

Valutata 3 stelle su 5

Customer information boxes for scuba diving could use improvement

Great information, clear and concise website. My concern is I was booking a dive charter. It is understandable that you require personal details of everyone diving, such as certification agency, certification levels, certification numbers etc. Instead of having two lines where you can type in information, there should be dedicated boxes for each line item that you are asking about. I feel that this would make the data entry easier cleaner to read.

13 gennaio 2026
Non scritta su invito
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Risposta di Shore Excursions Group

Thank you very much for your feedback. Our website team is continually making adjustments and enhancements to ensure it’s easy to request the experiences advertised on our site. We’ll be sure to forward your suggestions to them for consideration as part of those improvements. Thanks again—your time and input are truly appreciated.

Valutata 5 stelle su 5

Cockerham Anniversary

the cruise itself was marvelous. We joined my brother-in-llaw the Fredricks reunion. the excursion that we had booked thru the travel agent was not posted with our package so we never went on one. our travel agent was with Vaction to go, other than that we enjoyed the 7 days out.

14 dicembre 2025
Non scritta su invito

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