humm Classic - Australia Recensioni 250

TrustScore 2 su 5

1,9

Harrington Street 121, Level 1, 2000 The Rocks, New South Wales, AU


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Humm is one of the best pay installment I've ever used I love that I can move my dates when I need to no matter what time in the year by where after pay only 6times total, plus an extra benefit of not... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Shopping with Humm is easy peasy!!! Found a lovely winter coat on sale at Myers online, added to cart, chose Humm at checkout, chose my preferred payment option and viola!!! Click & collect next day!... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I like the speed on the online order to the shop I pick my stuff took them to counter and put the online order in they click on it near instantly and I was gone to do my day. But logical if they acce... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The website got stuck in an infinite loop with my email address, passwords and sending me confirmation codes when I was trying to set up my account. Luckily I was able to speak to a rep who was able t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizi finanziari non bancari
  2. Fornitore di soluzioni per l'e-commerce
  3. Servizio di pagamento

Scritti dall'azienda

At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.


Informazioni di contatto

  • Harrington Street 121, Level 1, 2000, The Rocks, New South Wales, Australia

1,9

Scarso

TrustScore 2 su 5

250 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Give Humm a try...its easy

Shopping with Humm is so easy even for us Boomers.
Prompts and instructions are simple to follow
I will continue using Humm

20 marzo 2023
Non scritta su invito
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Risposta di humm Classic - Australia

Hi Joanne,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 1 stelle su 5

My payment plan suppose to be on a…

My payment plan suppose to be on a fortnight. I have been always in time. Suddenly I went to check it now says card is frozen and I must pay it off and was overdue 5days ago! No warning no email to remind and some reason it’s off the payment plan. So I can’t wait to call them and complain what the hell is that.

22 marzo 2023
Non scritta su invito
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Risposta di humm Classic - Australia

Hi Erika,

We appreciate the time you have taken to leave feedback. We are sorry to hear of your recent experience.

We’d like the opportunity to assist or clarify this matter for you, and so if you wish to discuss your concerns further; please get in touch by emailing your contact details to customer.experience@shophumm.com.au and a member of our Team will be in touch.

Regards,

The humm Support Team

Valutata 5 stelle su 5

My experience with Humm is highly…

My experience with Humm is highly recommended. It would help me out a hell of a lot with all my bills so I’m not playing at one. Big sum and I still have money in my account. How do I continue to use humm in the future has to pay bills and whatever else I need for my future. Thank you Humm

20 marzo 2023
Non scritta su invito
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Risposta di humm Classic - Australia

Hi Denis,

We really appreciate you taking the time to provide your feedback. It really sounds like you are getting the full experience of what we offer and what we aim to do for our customers – it’s great to hear and we are happy that the service is benefiting you!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 4 stelle su 5

Easy as

Easy to use and quick to shop with

17 marzo 2023
Non scritta su invito
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Risposta di humm Classic - Australia

Hi Karen,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 5 stelle su 5

I had a very successful account transaction and would recommend Humm to any one.

It was quick, and easy to operate. It is a great help for me financially with the no interest charged. It also keeps me up to date with my bills.

16 marzo 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Terry,

We really appreciate you taking the time to provide your feedback. It really sounds like you are getting the full experience of what we offer and what we aim to do for our customers – it’s great to hear and we are happy that the service is benefiting you!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 5 stelle su 5

Great for new applicants

The user experience was perfect for a beginner shopping in IKEA. Was able to set up an account and use on the spot. Thanks Humm

11 marzo 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Jeff,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 5 stelle su 5

its fast and easy

its great to know that its there and it is a fast easy process

13 marzo 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Lyn,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 5 stelle su 5

Great service and so helpful

15 marzo 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Jay,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 4 stelle su 5

The support team at humm

The support team at humm, provide wonderful assistance which helped the hurdles we were faced with when trying to purchase an outdoor kitchen. Thanks team!

12 marzo 2023
Non scritta su invito
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Risposta di humm Classic - Australia

Hi Colleen,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 5 stelle su 5

Seem less experience

7 marzo 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Craig,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 5 stelle su 5

Humm

Humm. Is great and easy to apply. Thank you

4 marzo 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Janene,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 5 stelle su 5

Simple to use.

2 marzo 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Marilyn,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 5 stelle su 5

I cannot comment too much at this stage…

I cannot comment too much at this stage as I have only just started with Humm. However, the initial process was made quick and easy by your company. Thank you for your expediency.

3 marzo 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi William,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 3 stelle su 5

I used humm to pay my car rego

I used humm to pay my car rego, which is fantastic!
I thought it would be an instant payment.
However it need to be made known upfront to users that payments will take 3- 5 days to process.
I needed to pay my rego before it expired or else I was up for an extra $80!
Luckily payment was processed within 4 days & only 1 day before my rego expired, but it was a nervous few days checking if the pay payment had been actually been received by the biller.

28 febbraio 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Julie,

We appreciate the time you have taken to leave feedback. We are sorry to hear of your recent experience.

if you wish to discuss your concerns further; please get in touch by emailing your contact details to customer.experience@shophumm.com.au and a member of our Team will be in touch.

Regards,

The humm Support Team

Valutata 5 stelle su 5

It went very smooth no drama at all

It went very smooth h no dram at all

27 febbraio 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi CJ,

We really appreciate you taking the time to provide your feedback and it's great to hear that you have had a positive experience when using the humm app!

If there is anything that we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au and we will clarify any queries that you may have.

Regards,

The humm Support Team

Valutata 5 stelle su 5

I have had a great relationship with humm

I have had a great relationship with humm this is my fifth purchase with humm and it is always a pleasure to do business with.

23 febbraio 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Alan,



We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!



If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.



Regards,



The humm Support Team

Valutata 5 stelle su 5

So easy and so quick

So easy and so quick
You helped me out of a spot with roots growing in my drains causing it to be blocked The plumber did all the paperwork and you approved so quick. Thanks

15 febbraio 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Carole,



We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!



If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.



Regards,



The humm Support Team

Valutata 5 stelle su 5

hearing aides

ease of application with a knowledgeable consultant

24 febbraio 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Barbara,



We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. We pride ourselves on how we treat and service our valued customers so thanks for noticing!



If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.



Regards,



The humm Support Team

Valutata 5 stelle su 5

Easy to use and the process went smooth…

Easy to use and the process went smooth 👍

23 febbraio 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Adam,



We really appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm. Our Product Team work continuously to make your app experience better so thanks for noticing!



If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.



Regards,



The humm Support Team

Valutata 5 stelle su 5

Dentist

Easy to use.Dentist finds it easy.This way he gets more customers as we can afford to go.

23 febbraio 2023
Non scritta su invito
Logo di humm Classic - Australia

Risposta di humm Classic - Australia

Hi Tracy,



We appreciate you taking the time to leave us your feedback and it's great to hear that you have had a positive experience with humm so far. It really sounds like you are making the service work for you and keeping it affordable for yourself too.



If there is anything we can do to keep you humm-ing along; please email your contact details to customer.experience@shophumm.com.au or call our Team on 1800 088 151 and one of our friendly representatives will happily assist you.



Regards,



The humm Support Team

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