Ordered sweets for Eid, the price was good, free and fast delivery by dpd. I highly recommend. خدمة ممتازة وخصوصا بعد البيع، الكحك والبسكوت وصلوا كويسين جدا بدون ما حاجة تتكسر، اعتقد علشان زحمة ال... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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EDIT: Increased to 3 stars as the food finally arrived, nearly a month after order and 10 days after I was assured it would arrive soon. The produce is very good but customer service and comms M... Leggi di più
Ordered online and here what happened: - delayed due to customs (after a phone call) no updates on the app actually the app mentioned it's to be delivered 1/2023 ! - stuff got delayed further this... Leggi di più
Best ever customer care. I had to cancel an order once and they were very accommodating and super helpful. Then, next order was delivered in a wonderful way. Honestly, cannot fault them in any iss... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Regno Unito
- support@shopandshine.co.uk
- shopandshine.co.uk
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Come questa azienda usa Trustpilot
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Disappointing Experience
I received my order a week later, which was later than the promised next-day delivery. Unfortunately, over half of the items were missing, despite confirming stock availability with the company before placing the order. Upon contacting them, I was informed that the missing items were not in stock, with a promise to dispatch them within two days. However, another week passed, and I received nothing. Despite several calls and texts, there was no response until they finally answered when I used a different number. I requested a refund, which they promptly processed. The lack of responsiveness and the delay in addressing the issue showed a disappointing lack of respect for customers.
I have not received my order
Great range of goods, excellent quality and great service
Great range of goods and excellent service…. Many thanks
It is seems to be a scam
It is seems to be a scam
No way to call customer service or support
I made an order 2 days ago
The order should be delivered today but appears on the app it is not picked up yet and no details about the exact timing or even how to get refund for my money
Great service
The products are good quality,the…excellent service and promote delivery
The products are good quality,the delivary is fast. The customer services is helpful and friendly. I onsly love it I wish the had more options for poultry, meat, fruit and vegetables . overall excellent service and promote delivery
DO NOT RECOMMEND
Following my recent experience and because I have recommended this place before I am writing my honest opinion, I NO LONGER recommend this place, I have placed an order on the 17th of September, haven’t received it, on the 21st I received a call and been informed that one of the items of my order can not be delivered as the product they received “doesn’t meet the standards”, And the rest of the order shall take 2-3 days to be delivered, and I shall receive a refund for the items that was no longer available, as of today 10/10 I have not received neither the refund nor the rest of the order, I have reached for them everywhere but Got totally ignored, so be Aware when you place an order with this place there is a 50/50 chance you will pay for nothing!
Order wasn't delivered
No idea what's wrong with this shop. I placed my order 2 days ago to be delivered today. No delivery, no message explaining whatsoever. Zero customer service, the email I sent them this morning was ignored, so as my multiple attempts to call with a voicemail left. ZERO response.
I really recommend shop & shine
I really recommend shop & shine, such a great egyptian food and customer service.
When I had a problem with my purchase they responded at the moment and fixed it . Definitely I'll deal with them again.
Excellent service
Excellent service. Delivered on time and got a call to confirm everything was alright. Will be buying from here again.
Highly recommend
Great customer service who tries their best to help.. very fast delivery (took less than 48 hrs from the moment of order till delivery, from Coventry to Glasgow!), perfect packaging and finally they contacted to ensure customer satisfaction.
Fast delivery
Fast delivery, good quality and great customer service support.
I did not receive my order.
I did not receive my order.
Despite calling twice and giving the seller days to show evidence of shipping I have heard nothing.
Delayed order I did not receive it till…
Delayed order I did not receive it till now and no one answers my mail (yomna badary)
Good products qnd excellent service
The food is very bad quality..I ordered…
The food is very bad quality..I ordered a egyptian mango and it was very bad..hard lik potatoes...I emailed you so many times but no reply..don't get any things from this shop 😡😡😡😡😡
Thank You
Thank you guys very much for a great service … We love your shop , your products and the packaging, speedy delivery … Thank You🙏🏼
Good trusted company
Good trusted company. If you have issue or questions just message them on WhatsApp
Thanks for your fast delivery and the mangooooii
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