shop.worldchess.com Recensioni 

Risposta di shop.worldchess.com

3 giorni fa

Thank you so much for your wonderful review and for recommending World Chess!

We’re delighted to hear that you’re enjoying the quality and craftsmanship of your chess set. We take great pride in offering beautifully designed chess pieces and well-crafted chess boards that make every game a pleasure to play.

It’s also fantastic to know that our fast shipping and customer service made your shopping experience even better. Providing a smooth and enjoyable experience, from choosing the perfect chess set to receiving it at your doorstep, is something we truly care about.

We really appreciate your trust in World Chess and your willingness to share your experience with friends. Wishing you many memorable games and exciting victories with your new chess set!

Risposta di shop.worldchess.com

3 giorni fa

Thank you for sharing your feedback!

We’d like to clarify a few points regarding your experience. Your order was delivered just 5 days after it was placed, which we believe is a reasonable delivery timeframe.

Regarding the chess pieces, these are the Official World Chess pieces, featuring the FIDE-approved design used in professional chess competitions. Their weight and proportions are intentional and follow the specifications of the official design, rather than being made heavier.

We understand that everyone has different preferences when it comes to the weight and feel of chess pieces, and we appreciate your feedback regarding the packaging.

Thank you for choosing World Chess, and we hope you enjoy many great games with your set!

Risposta di shop.worldchess.com

1 ott 2026

We really appreciate you taking the time to share this with us! We’re especially happy that the craftsmanship stood out to you. A great chess set is about much more than appearance. The balance, proportions, finish, and small details all contribute to the experience of playing with it. We’re also glad you enjoyed your experience with the World Chess Shop, and we hope your set becomes part of many great games ahead.

Risposta di shop.worldchess.com

21 set 2026

We’re very happy to know you had a smooth experience with the World Chess Team and that you’re enjoying your new chess board.
We always aim to combine high-quality chess products with responsive customer service, reliable delivery, and thoughtful details that make the whole experience more enjoyable.
We hope your World Chess board brings you many great games, and we’re glad the mug found a good home too.

Risposta di shop.worldchess.com

17 set 2026

Thank you for your honest feedback. We’re sorry the delivery took longer than expected and that the visible seams and felt bottoms left you disappointed with the set. While we’re glad we resolved the blemished red king promptly, we understand that the overall quality fell short of your expectations.

Risposta di shop.worldchess.com

14 set 2026

Thank you so much for your kind words. We’re very happy to hear that you’re pleased with the quality and design of the set, and that it looks even better in person.

Risposta di shop.worldchess.com

14 set 2026

Thank you for your feedback. We’re sorry the board did not meet your expectations in terms of finish and overall quality.

We would also like to clarify that the Official World Chess Black Premium Set is made from solid ebony wood, including the outer frame, and is not simply painted black.

We’re glad our customer service team was able to respond quickly and help find a solution for you. Thank you for giving us the opportunity to assist.

Risposta di shop.worldchess.com

8 set 2026

Thank you for your kind words. We’re glad you’re happy with both the service and the quality of the product.

Risposta di shop.worldchess.com

25 ago 2026

Thank you for your feedback. We’re glad you’re happy with your set.

Risposta di shop.worldchess.com

19 ago 2026

Thank you so much for the kind words. We’re really happy to hear you had a great experience with us. We truly appreciate your support and recommendation.

Risposta di shop.worldchess.com

19 ago 2026

Thank you so much for your kind feedback. We’re glad we could help resolve the issue quickly, and we’re delighted to hear you’re happy with the quality of our chess sets.

Risposta di shop.worldchess.com

19 ago 2026

Thank you for sharing your feedback, and we’re sorry to hear that your set arrived with these issues. We understand how disappointing this must have been, especially when purchasing a premium chess set.

We’re glad our customer service team was able to assist and offer a partial refund. Our fulfillment team has also advised that they have sent you a replacement pawn for the pawn that had an issue.

We appreciate that this does not change the disappointment of receiving a product that was not in perfect condition. We take the quality of our products and our customers’ experience very seriously, and your feedback has been noted and shared with our team.

Thank you again for bringing this to our attention.