The purchase was smooth,and the overall experience was outstanding. I would like to express my deepest gratitude to ( Giselle Gorrie ) for her exceptional support and highly professional customer ser... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Found the book I wanted from Website...The site was a bit confusing. Recommend taking a look at how to make it bit simpler to purchase (should be your first priority) then add the extras and othe... Leggi di più
L'azienda ha risposto
Best experience ever 5Stars. I bought a pocket book made of four Volumes, but unfortunately I received a defected copy of the Vol. IV. I did contact the sales department and they fixed a second f... Leggi di più
L'azienda ha risposto
I had the pleasure of being on board MV Astra when it came to visit the Isle Of Barra when it was berthed at the Castlebay Marina. We were given a guided tour around the boat by the MV Ast... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Witherby Publishing Group's reputation for quality publications attracts industry experts to participate in working groups, ensuring technical accuracy and dependable guidance on regulatory compliance. The Witherby working groups, led by our in-house technical advisors, editorial and graphics staff, produce publications that are accurate, relevant and concise.
Informazioni di contatto
Witherby Publishing Group, Navigation House, 3 Almondvale Business Park, Almondvale Way, EH54 6GA, Livingston, Regno Unito
- 01506463227
- marketingteam@witherbys.com
- shop.witherbys.com
4,4
Eccellente
330 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Easy transaction and great books too
Easy transaction and great books too, good value, very pleased with purchase
25 marzo 2024
Risposta di Witherbys
Hi Mike, thank you for leaving a great review!
Good publication quality
Good publication quality, timely information in this ENC-ECDIS related publication, simple to order, came on time.
cheers
25 marzo 2024
Risposta di Witherbys
Hi Roger, thank you for leaving a brilliant review. We are pleased to hear you enjoyed your order!
Great and expeditious service.
15 marzo 2024
Risposta di Witherbys
Hi Espen, many thanks for your review!
User Friendliness and Intuitive
The e-book interface is very user-friendly. The content search feature and layout are very intuitive. Generally, a very good user experience.
11 marzo 2024
Risposta di Witherbys
Hi Sathish, thank you for leaving a great review! We are pleased to hear about your positive experience with Witherby Connect.
I have purchased 2 books from you and…
I have purchased 2 books from you and yet I don't get to save those books on my devices. I don't want to have to log on to your website every time I need these books. Your off-line system is restrictive and not the same as "owning" your own copy.
I understand why you do it (to stop sharing) but this makes for am inferior customer experience.
9 marzo 2024
Risposta di Witherbys
Hi Tony, thanks for the taking the time to submit a review. We are sorry to hear of your experience with Witherby Connect. Your eBooks can be saved to the cache of the browser and viewed in the offline app, but for reasons of cybersecurity and IP protection, unfortunately the files themselves cannot be downloaded to the computer. A member of our Sales team will be in touch to offer more helpful guidance.
Inadvertently made two orders
Inadvertently made two orders, but staff seem to have recognized MY error and corrected same. Refreshing in this day and age!
Quick response, cost seems reasonable.
2 marzo 2024
Risposta di Witherbys
Hi Neil, thank you for your great review. We always strive to improve our customer service and aim to make the customers experience run more smoothly!
Book purchase made pleasurable
I got feedback at every stage of the process from ordering through to delivery. Excellent service.
1 marzo 2024
Risposta di Witherbys
Hi David, thanks for leaving a great review!
The delivery fees were very high and I…
The delivery fees were very high and I haven't been given the chance to choose the mode of delivery . I had to pay customs and fees for the the logistics to clear the goods , the result is that I payed more for customs and delivery than for the goods
26 febbraio 2024
Risposta di Witherbys
Hi George, we are are sorry to hear about the custom fees issues. A member of our team will look into this and get back to you with more information. Please let me know if I can help further. Thank you.
The book was sent to the wrong address
The book was sent to the wrong address. The book was a gift for my father. I filled out the information on line as to the mailing address (my fathers) and then filled out the billing address (mine). I payed more for shipping than for the book (postage to USA). I received the book promptly (my address/billing address) and had to mail it to my father, incurring additional charges for shipping. I ignored your first invention to write a review, but when Witherbry sent the second invention, wanting a to tell them about my experience I couldn’t not write mine.
10 febbraio 2024
Risposta di Witherbys
Hi Robert, we are sorry to hear about your experience with the delivery service. Someone from our team will be in touch to resolve this and prevent it from happening in the future.
UPS screwed up
UPS screwed up. It was impossible to communicate about the time or place of delivery.
I tried a lot. But the system said 'sorry... technical problem'.
So.. the book is been send back to Witherbys bij UPS. Hope we do a retry with another delivery service.
With kind regards..
Ton
6 febbraio 2024
Risposta di Witherbys
Hi Ton, we are very sorry about your unfortunate experience with the delivery. A member of our team will be in contact as soon as possible to help resolve this. Please let me know if I can assist you further. Thank you.
Great products and service
7 febbraio 2024
Risposta di Witherbys
Hi Charlie, thanks for taking the time to leave us a such a great review!
The web site was easy to use.
16 febbraio 2024
Risposta di Witherbys
Thanks for leaving us a great review!
The only thing almost better than Trump…
The only thing almost better than Trump 2024 is Witherbys 1740!
6 febbraio 2024
User friendly
its great and user friendly site. thank you keep it up. more books to come.
5 febbraio 2024
Risposta di Witherbys
Hi Martin, many thanks for such a brilliant review. We are thrilled to hear how well recieved our website and products are!
Great fast service
Helpful for me as management level onboard ship in preparing SIRE 2.0 and as one of my sources in making my lesson plan as instructor.
7 febbraio 2024
Risposta di Witherbys
Thank you for such a great review! We are very pleased to hear the publication has been of great benefit to your team.
The order arrived very quickly
22 gennaio 2024
Risposta di Witherbys
Hi Max, many thanks for a kind review!
Easy to order and super quick delivery…
Easy to order and super quick delivery in U.S.!
1 febbraio 2024
Risposta di Witherbys
Hi Stephen, we are pleased to hear you are happy with your order - thanks for leaving us a great review.
Good when
It may be great if possible to order both on line licence and physical book (for less than twice the price...)
30 dicembre 2023
Risposta di Witherbys
Hi many thanks for taking the time the time leave us a review. We hope you are pleased with your eBooks but will take this feedback on board.
Risposta di Witherbys
Thanks for your great review!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.