Witherbys Recensioni 

329
•
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 4 stelle su 5

Found the book I wanted from Website...The site was a bit confusing. Recommend taking a look at how to make it bit simpler to purchase (should be your first priority) then add the extras and othe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Best experience ever 5Stars. I bought a pocket book made of four Volumes, but unfortunately I received a defected copy of the Vol. IV. I did contact the sales department and they fixed a second f... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The book I received quality is bad, pages coming off one by one and requires separate binding and also I haven't used much and just when I started, pages are coming out, other book was fine. Issue was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had the pleasure of being on board MV Astra when it came to visit the Isle Of Barra when it was berthed at the Castlebay Marina. We were given a guided tour around the boat by the MV Ast... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Casa editrice
  2. anche in
  3. Libreria
  4. Negozio di forniture marine

Scritti dall'azienda

Witherby Publishing Group's reputation for quality publications attracts industry experts to participate in working groups, ensuring technical accuracy and dependable guidance on regulatory compliance. The Witherby working groups, led by our in-house technical advisors, editorial and graphics staff, produce publications that are accurate, relevant and concise.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

329 recensioni

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Solitamente risponde entro 48 ore

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4,4

Tutte le recensioni

(329)

56 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Very poor quality of the pages

Very poor quality of the pages, blurr photos, looks like a student time of copy made, this is way too much paid for a book like this. Customs clearance was taking a long time, this was not made aware by you.

6 ottobre 2024
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Risposta di Witherbys

Hi there, thank you for leaving your feedback. A member of our Sales Team will be in touch with you soon to assist further regarding your experience.

Valutata 1 stelle su 5

I haven't received any shipping…

I haven't received any shipping information since payment and I don't know why.

2 ottobre 2024
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Risposta di Witherbys

Hello, thank you for leaving your feedback. Tracking information is provided once the order leaves our warehouse. As this is an advanced order, tracking information is not yet available. Someone from our Sales Team will be in touch to help further.

Valutata 1 stelle su 5

Pain not being able to download a pdf…

Pain not being able to download a pdf or print a copy. Would never buy an book again

6 ottobre 2024
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Risposta di Witherbys

Hi Rose, for more information regarding our printing Terms and Conditions, please see page 13 of our Witherby Connect User Manual: https://www.witherbyconnect.com/Files/Witherby_Connect_User_Manual.pdf. Apologies for any inconvenience.

Valutata 5 stelle su 5

Great Customer service!

I had some misunderstanding and did not order what I thought I was. The customer service was very quick to assist and we found several good solutions!

24 settembre 2024
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Risposta di Witherbys

Hi there, we're really glad everything was sorted promptly regarding your order. Thank you for your review.

Valutata 5 stelle su 5

ISM Manual

Arrived on time. Easy to purchase. All good.

2 ottobre 2024
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Risposta di Witherbys

Hi Samantha, thank you for taking the time to leave us with a positive review. We appreciate your feedback and are glad to hear all went well with your order.

Valutata 5 stelle su 5

easy to use website and plenty of…

easy to use website and plenty of choice on all sorts of tech / text books

10 settembre 2024
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Risposta di Witherbys

Hi Gary, thank you for taking the time to leave a positive review. We are glad to hear you had a good experience and appreciate your feedback.

Valutata 1 stelle su 5

Very expensive service

Very expensive service, and one cannot even print the document or copy a part of it.

10 settembre 2024
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Risposta di Witherbys

Hi Pablo, we are sorry to hear you haven't had a great experience with Witherbys.

For more information regarding our printing Terms and Conditions, please see page 13 of our Witherby Connect User Manual: https://www.witherbyconnect.com/Files/Witherby_Connect_User_Manual.pdf

A member of our Sales Team will be in touch to discuss your order further. Thanks

Valutata 5 stelle su 5

Fast delivery & excellent book

Fast delivery and book in excellent condition!

23 agosto 2024
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Risposta di Witherbys

Hi Luigi, we're delighted to hear that you're happy with your order. Thank you for taking the time to leave us with a positive review.

Valutata 5 stelle su 5

The website is very friendly to find…

The website is very friendly to find technical books related with maritime business. Also the time for sending my book was faster than others libraries.
Well done

19 agosto 2024
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Risposta di Witherbys

Hi Andrés, thank you for taking the time to leave a review. We really appreciate your positive feedback.

Valutata 5 stelle su 5

fast and easy

fast and easy

10 agosto 2024
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Risposta di Witherbys

Hi Reihaneh, thank you for taking the time to leave us a positive review. We are delighted to hear you found shopping with Witherbys fast and easy.

Valutata 4 stelle su 5

Good website

Good website, no glitches in ordering, and the order was received within a week.

The only disappointment is that you are publishing some interesting new titles but only as e-books.

31 luglio 2024
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Risposta di Witherbys

Hi Stuart, thanks for leaving a positive review. We're glad to hear you received your order promptly and liked our website. I will be sure to pass on your feedback regarding eBooks as well. Thanks

Valutata 1 stelle su 5

Shipping experience

Book was shipped to Germany. Had to pay two times charges and customs. One of the worst experience I have had in a long time.

20 luglio 2024
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Risposta di Witherbys

Hi Thomas, we're really sorry to hear that you had issues regarding the delivery of your book. A member of our Sales Team will be in touch with you soon to assist further.

Valutata 2 stelle su 5

No communication

No access to book until I had to write email to company saying I had no login to access wither by connect.
Surely this should be sent to you upon purchase

8 luglio 2024
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Risposta di Witherbys

Hi there, we are very sorry to hear that the automated email with login details was not received. We are investigating the matter to ensure this does not happen again. A member of our sales team will be in contact with you soon.

Valutata 1 stelle su 5

its so difficult to get the book…

its so difficult to get the book reading , and its a headach , why not to make an app

25 giugno 2024
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Risposta di Witherbys

Hi Stephen, we are sorry to hear about your unfortunate experience using Witherby Connect. We will pass this to our IT team in the meantime for future improvements. We always try our best to improve the customer experience online. If you have any suggestions or more questions, please email sales@witherbys.com

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