We purchased our Resmed travel cpac about 16 months ago. My biggest complaint is the head strap. It is weak, small and insufficient. It slides around my head which is very uncomfortable. If I lay sti... Leggi di più
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Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Leggi di più
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Leggi di più
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Leggi di più
Dettagli dell'azienda
Informazioni su ResMed Shop
Scritti dall'azienda
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Informazioni di contatto
9001 Spectrum Center Blvd, 92123, San Diego, Stati Uniti
- (833) 968-2727
- shop.resmed.com/en-us
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Great follow through!!!!
Ordering was easy except for the confusion about needing the perscription for ordering supplies. I had some issues trying to upload a digital copy of the perscription but after sending a message the tech team found the problem and fixed it. The order went through quickly and I recieved my supplies prior to my trip so bravo on the follow through.
ResMed is awesome! The sales site needs improvement.
I will give 4 stars because ResMed makes great products, but I am a little let down by their store. The store itself is nice in ways, but I have a few issues. Issue #1: I ordered an AirMini N20 Setup Pack a few weeks ago but now I cannot order anything from the site. I get the error, "ResMed Shop is not yet licensed to ship medical devices to your area. To check another zip code, click here or find a retailer near you who can ship to your area" Issue #2: Why on earth does it only let you order AirMini products? Issue #3: The checkout itself is very "Shopify" feeling. That's not a big deal, but it feels kind of cheaply done. Fix at least the first 2 issues and I'd definitely upgrade to 5 stars.
Kudos for Customer Service
Michael Devane provided outstanding customer service each time I reached out. I appreciate that Michael knew how to interface with Mayo Clinic to obtain the correct prescription information. He is knowledgeable about the product and process, has excellent communication skills and ensured that I received the product in a timely fashion. I referred my husband and he had the same excellent experience.
Efficient and helpful service
Even though my doctor's office was slow with their response, the resmed staff stayed actively involved to make sure I received my unit quickly.
The replacement nasal pillow receptacle…
The replacement nasal pillow receptacle did not match my Air mini.
Is there A physical store in the Modesto Stockton, or Sacramento area??

Risposta di ResMed Shop
Purchase of miniCPAP was quick and…
Purchase of miniCPAP was quick and easy. Many accessories to help ergonomic placement for bedtime.
Supplemental Information Needed for Payment
Spoke to Ty and he answered my questions quickly and supplied the codes I needed to submit my purchase to my health care provider for supplemental payment.
Easy Process
I was able to find the item I needed quickly, get it ordered and received it in a timely manner. Happy with the overall process and the product as well.
Love the mini
Easy to order. Quick delivery and love the air mini. Will make traveling so much easier!
Res Med Air Mini
Love my Res Med air mini. Used it for a week on vacation and slept like a baby.
Awesome Companion
The travel size is definitely worth getting. It's perfect for traveling and just as effective. And you don't have to worry about the water tank
The person with whom I dealt was great
The person with whom I dealt was great, even when we had to get a revised prescription which included the length of time I would need a CPAP. And in spite of this delay, they got the Mini sent out in plenty of time for my vacation. Now if someone could just explain to the regular CPAP people why I’m not currently using my regular CPAP. Of course I’ll go back to it when I return from Canada.
I got the help I needed to make an…
I got the help I needed to make an informed decision about getting the RESMED MINI for traveling.
Everything was easy
Everything was easy, from picking the product, making the purchase, to receiving the order. The products ordered arrived quick.
Quick efficient timely delivery and…
Quick efficient timely delivery and response to my questions!
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