Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 2 stelle su 5

We purchased our Resmed travel cpac about 16 months ago. My biggest complaint is the head strap. It is weak, small and insufficient. It slides around my head which is very uncomfortable. If I lay sti... Leggi di più

Valutata 2 stelle su 5

Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Leggi di più

Valutata 5 stelle su 5

I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Leggi di più

Valutata 4 stelle su 5

I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Leggi di più

Dettagli dell'azienda

  1. Fornitore di apparecchiature mediche

Informazioni su ResMed Shop

Scritti dall'azienda

ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!

Explore ResMed’s range of AirMini products to help improve your sleep and your health:

Shop AirMini Shop mask packs Shop AirMini accessories

With the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.

All products are sold through Expedite, LLC, a ResMed company.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

1K recensioni

5 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,3

Tutte le recensioni

(1086)

19 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Returned AirMini no problem!

The airmini did not work out for me. I had a reaction to the humidification tablets. I called ResMed and it was absolutely no problem to send the machine back. No questions asked no problems. I was very pleased with how easy they made it. Just a note, if you think you might return a machine and you buy a package like I did make sure the two keep the tubing, headgear, etc. because needs everything needs to be returned. Do you

29 luglio 2024
Valutata 4 stelle su 5

I get the products needed at the right…

I get the products needed at the right time!
Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time of billing. Have to wait until later typically to be able to find those. It would be nice to have a printed statement included in the packaging if that is possible.

24 luglio 2024
Valutata 5 stelle su 5

Excellent Customer Service

Really appreciate how painless it was for me to try a different mask during my free trial. I got an airmini and my usual mask isn't available so am trying to find one that works. Thanks for helping.

9 agosto 2024
Valutata 5 stelle su 5

Travel versus Home

The process was timely. As soon as you received my prescription you acted on it and sent the CPAP within a day or two. I am going on a cruise so the travel size is perfect for my trip. I do have to say I like my regular CPAP better but for traveling this one is perfect.

7 agosto 2024
Valutata 1 stelle su 5

I was really looking forward to using…

I was really looking forward to using the Air Mini. I have trips coming up with weight limitations on baggage, & this seemed like the ticket, even though quite expensive. The quality of the therapy is not the same. I wake up several times a night with severe dry mouth, the pressure seems low (sometimes feels like negative pressure), and the Bluetooth connection is faulty, doesn't stay connected from night to night. I've been bounced around by what seems like multiple support groups ("we don't handle that"). Very bad customer experience.

8 agosto 2024
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Risposta di ResMed Shop

Hi there,

My name is Janeil and I am with the ResMed Shop Customer Support Team.

We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.

Please let us know if you have any additional comments or questions!

Valutata 5 stelle su 5

Amazing support team

Needed something sent quickly as my CPAP mask broke and they only offer 3-5 day delivery.

The advisor got it sent out within 24 hours. Cannot fault their service!

15 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Very competent

Very competent, organized customer phone assistance.
Website easy to navigate, order, pay.
Good communication with email.

31 luglio 2024

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