GameByte Shop Recensioni 

295
•
TrustScore 3 su 5

3,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

I preordered a game in December 2021 for £50 it was released in February this year and never received it. I have messaged them on instagram,Facebook and email and had no response in that whole time! C... Leggi di più

Valutata 5 stelle su 5

I was a bit apprehensive about not using any of the big named retailers for the Call of Duty Vanguard preorder. I chose this site as it was the cheapest I could find and if you’re like me would quite... Leggi di più

Valutata 1 stelle su 5

STEER WELL CLEAR OF GAMEBYTE SHOP... SCAM! Don't know why my mum decided to go with Gamebyte rather than the usual but she pre-ordered Hogwarts Legacy on Xbox one for my birthday in December 20... Leggi di più

Valutata 5 stelle su 5

Amazing company. Their site is easy enough to navigate. They offer discounts for NHS/care industry workers. They posted my order out insanely quickly. I actually got my pre-order of Klonoa a day befor... Leggi di più

Dettagli dell'azienda

  1. Negozio di videogiochi
  2. anche in
  3. Impresa nel settore dei mass media

Scritti dall'azienda

Born from a community of over 6 million gamers and a desire to give you everything needed to game your way. Bringing you thousands of both current and next-gen games, consoles and all the latest gaming hardware and accessories you need. Run by gamers, for gamers.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

295 recensioni

5 stelle
4 stelle
3 stelle
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3,0

Tutte le recensioni

(295)

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Valutata 5 stelle su 5

Great service

F1 2022 game was dispatched and delivered within 24 hours of ordering. Multiple emails to keep you in the loop. All round great experience

1 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Avoid this company - faulty products supplied and you have to pay to return them

I purchased a Razer BlackShark V2 Pro Wireless headset, which was slightly cheaper here than elsewhere - I was a bit nervous about trying GameByte because there were several bad reviews but there were also many positive ones so I thought I'd give them a go.

Within an hour of using the headset I used the mute button for a short time, then found it wouldn't unmute. Switching the headset on and off fixed the problem but then a short time later it happened again, and this time switching on and off didn't fix it.

I tried again the next morning to see if the problem had cleared itself and this time the microphone wouldn't work at all. I contacted GameByte and received an autoresponse - they had a back log and it would be several days before they responded. It was several days later when they replied and they advised that because I had tried the item it was now a used product so they would have to test it to make sure they could replicate the fault before they would give a refund or offer a replacement. I asked for returns details and a label - labels aren't provided and the process is very slow as there is a delay of several days between each email response. I was told I had to pay for the return costs and tracked postage was strongly recommended as they wouldn't be responsible for costs if they didn't receive the returned item. It seemed to me that if I didn't return it by tracked postage they would claim they hadn't received it so I had no choice but to pay for special delivery.

They did refund the purchase price for the headset but they have totally ignored all requests for a refund of the postage costs, which actually equated to 10% of the purchase price, so the item ended up costing me more than if I'd bought it from a well known supplier. I was offered a choice of a refund or replacement for the headset but if I chose a replacement and that was faulty I'd have to pay to return that too.

It seems from the reviews that some transactions go smoothly but there are also many bad ones. It's really not worth the risk and hassle buying from here just to save a few pounds.

Their auto response is still showing that their systems are undergoing maintenance which has caused a delay in response times - works should be completed by 11 April - it's now the end of June. I'm still chasing the return shipping costs but all my emails have been ignored to date. They're happy to send you junk emails every day, though, and it's very difficult to find how to stop them!

21 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Support

Recently ordered a product and emailed the support team to enquire about delivery time, Ella replied to me in very swift and helpful fashion, superb help from the support team.

15 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

Caution before you order from Gamebyte

If you Pre-ordered a game they take the money out of your bank straight away. I Pre-ordered The Quarry and Two Point Campus - Enrolment Edition. Got an Email saying both games have been despatched and my order has been fulfilled, only one game arrived "The Quarry". The other game is not due for release until 9 August 2022. Emailed Gamebyte and still waiting on a reply

12 giugno 2022
Non scritta su invito

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