Ive used debangstix for many years and I've never had any issues, up until last month, but I must say the customer service is exceptional and go above snd beyond to help with a query. Thank you, much... Leggi di più
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Scopri cosa dicono le persone
I have used this store for years.....never had a problem, always quick delivery and brilliant products sold. Wouldn't use anyone else. :-) Can highly recommend.
Have purchased debang from this company for years now. The vape juice is excellent, good prices and excellent delivery service. When i place an order it usually delivered within 2 days, can’t recommen... Leggi di più
L'azienda ha risposto
I ordered from Debangstix vape juices online, delivery did not arrive, called them, they told me they are sending same order again, that did not arrive too. Called them again, they told me Royal Ma... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Debang is a fast-growing-cigarette company based in the wholesale district, Manchester UK. We are an alternative to smoking tobacco cigarettes. We have extensive testing measures in place to make sure we are 100% legally compliant with all formal process and procedures and ensure quality control for our customers. That means we’re a brand you can trust. We offer great customer service and we like to think we give our customer a more personal approach when it comes to ordering with us. Whether it’s a call when something is out of stock to offers we send to our loyal customers on a regular basis. You can now buy our products from over 2,000 UK convenience stores and garage forecourts, such as Spar, Londis, Budgens, Texaco, Shell and Euro garages and direct from our website. If you require any assistance you can call one of our friendly agents on +44 (0)161 832 7096.
Informazioni di contatto
Unit H1, Swan Business Centre, 4 Higher Swan Ln, BL3 3AQ, Bolton, Regno Unito
- 0161 832 7096
- customerservice@debangstix.com
- shop.debangstix.com
4,8
Eccellente
443 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Outstanding and Friendly Service
Excellent website, very easy to navigate. They always have my juice in stock and the postal time is quick from point of order. This has to be the best online shopping company I have ever used. Also when I have previously contacted them via phone the gentleman went above and beyond for me, it should also be noted the contact numbers/emails for them are clearly laid out on the site unlike others I have dealt with. Great Job, fantastic service and 1 very happy repeat customer.
30 luglio 2024
Non scritta su invito
Risposta di Debangstix Online Store
Thank you for your fantastic review! We're thrilled to hear that you find our website easy to navigate and our service outstanding. It's great to know that our team went above and beyond for you. We appreciate your continued support and look forward to serving you again! 😊
when an order was wrong it was…
when an order was wrong it was corrected quickly and generously
20 maggio 2024
Risposta di Debangstix Online Store
Thanks for your positive feedback! We're glad you enjoyed our quick service. Looking forward to serving you again! 😊
Risposta di Debangstix Online Store
Thank you for your kind words! We're thrilled to hear that you appreciate our fast shipping and great service. Your satisfaction is our priority. Looking forward to serving you again soon! 😊
Perfect as always 👍
Perfect as always 👍
Easy to navigate website and speedy delivery ✨
19 febbraio 2024
Risposta di Debangstix Online Store
Thank you so much for your kind words! We're thrilled to hear that you find our website easy to navigate and appreciate our speedy delivery. Your satisfaction is our priority. Can't wait to serve you again soon! 😊
Delivery is always on time
22 gennaio 2024
Risposta di Debangstix Online Store
Hi Paul,
Thanks a bunch for your kind words! We're thrilled to hear you've been receiving your deliveries on time. If you ever need anything or have more feedback to share, feel free to reach out.
Cheers,
Customer Support Team
Fast delivery
22 gennaio 2024
Risposta di Debangstix Online Store
Hi Ms Elizabeth,
Thanks a bunch for the shoutout! We're thrilled that you experienced fast delivery with us. If you ever have more feedback or need assistance, we're here for you. Looking forward to serving you again soon!
Best,
Customer Support Team
Got fed up with ebay sellers being out…
Got fed up with ebay sellers being out of stock of my fav vape, so went direct to manufacturer.
Faster delivery times and no messing about with out-of stock emails , usually a week after ordering.
Definitely better to order direct
19 gennaio 2024
Risposta di Debangstix Online Store
Hello Chris,
Thank you for sharing your experience with us! We're delighted to hear that ordering directly from the manufacturer has provided faster delivery times and a smoother process, avoiding the hassle of out-of-stock notifications. We appreciate your trust in us and look forward to continuing to meet your expectations.
If you ever have any questions or need assistance, please feel free to reach out. We value your feedback and are here to ensure your satisfaction.
Best regards,
Customer Support Team
Brilliant service
28 dicembre 2023
Risposta di Debangstix Online Store
Dear Sharon,
Thank you for your kind words! We're delighted to hear you had a brilliant experience with our service. Your satisfaction is our priority, and we appreciate your trust. If you ever need assistance again, feel free to reach out.
Best regards,
Debangstix Team
First time order, Tried to order with a different…
Tried to order with a different supplier but they couldn't facilitate so I found debang on line so ordered direct as I will in future thank you
19 dicembre 2023
Risposta di Debangstix Online Store
Dear John,
Thank you for choosing Debang! We're thrilled to hear that you found us after facing challenges with another supplier. We're here to facilitate your needs, and we're grateful for the opportunity to serve you. If there's anything specific you enjoyed about your experience or if you have any suggestions for improvement, please feel free to share. We look forward to being your go-to supplier in the future.
Best regards,
Debangstix Team
As ever my order was taken
As ever my order was taken, packed, and shipped very quickly. It arrived to me less than a week.
24 novembre 2023
Risposta di Debangstix Online Store
Dear Midasiom,
Thank you for your continued trust in our service! We're thrilled to hear that your order was processed quickly and reached you in less than a week. Efficiency is a top priority for us, and we appreciate your positive feedback. If there's anything specific you appreciate about your experience or if you have any suggestions, feel free to share. We look forward to serving you again soon.
Best regards,
Debangstix Team
Without doubt the best flavours on the…
Without doubt the best flavours on the market. The website is very user friendly and my orders always arrive promptly.
I have been using Berry Blast for 5-6 years now and it is absolutely impossible to find a worthy replacement from shops if i ever run out.
Keep up the good work guys!
4 dicembre 2023
Non scritta su invito
Risposta di Debangstix Online Store
Dear Kieran,
Thank you for your fantastic review! We're thrilled to hear that you consider our flavors the best on the market and have been a loyal customer for 5-6 years. Your satisfaction is our greatest reward, and we're delighted that our website is user-friendly and your orders arrive promptly.
It's wonderful to know that Berry Blast has become a staple for you, and we appreciate your loyalty. We'll certainly keep up the good work to ensure you continue to enjoy our products. If there's ever anything you need or if you have further feedback, please feel free to reach out.
Thank you for being a valued part of our community!
Best regards,
Debangstix Team
Great products
Great products, easy to order and quick delivery.
Never a problem.
Always a pleasure.
27 ottobre 2023
Risposta di Debangstix Online Store
Thank you for your review. We appreciate your business and hope to see you again soon.
The product was fine
The product was fine, but I found it difficult to open some of the tubes,apart from that I can recommend it
23 ottobre 2023
Risposta di Debangstix Online Store
Dear customer,
Thank you for your feedback. We have tightened the bottle lids for safety reasons. To make up for any inconvenience, we will include some complimentary liquid with your next order. Please leave a comment during checkout to claim your compensation.
Thank you for your understanding.
Best regards,
Customer Support Team
Very quick delivery and good product.
Very quick delivery and good product.
Repeat orders always good!
18 ottobre 2023
Risposta di Debangstix Online Store
Thank you for your positive feedback! We're delighted to hear that you experienced very quick delivery and are satisfied with the product. Repeat orders are the best indication of customer satisfaction, and we're glad to know we've met your expectations consistently. If there's anything specific you appreciate about the product or if you have any suggestions for improvement, we're here to listen. Thank you for your continued support, and we look forward to serving you with excellence in the future! If you ever have further needs or questions, feel free to reach out.
Risposta di Debangstix Online Store
Thanks for your loyalty! We're glad to hear you've had consistently positive experiences with our fast delivery service. If you ever have any suggestions or feedback, feel free to share. Here's to many more years of smooth transactions!
Best Regards,
Customer Support Team
Hello
Hello, fast delivery, perfect packaging. Can't fault the experience. Thankyou x
25 settembre 2023
Risposta di Debangstix Online Store
Thanks a bunch for your kind words! We're thrilled to hear you had a flawless experience with our fast delivery and packaging. If you ever need anything else, we're here for you.
Theft of content is not good enough
21 settembre 2023
Risposta di Debangstix Online Store
We take content theft seriously and apologize for any inconvenience. Please provide more details, and we'll investigate this matter promptly. Your feedback is invaluable in ensuring a secure and positive experience.
Risposta di Debangstix Online Store
We're delighted to hear your experience was hassle-free and convenient! Thanks for choosing us. If you ever need anything, we're here for you.
Super fast delivery
18 settembre 2023
Risposta di Debangstix Online Store
Fantastic! We're thrilled to hear you received your order so quickly. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know.
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