Had never heard of this company before because I had never imagined there would be such a service. Their customer care from day one to the very last day was amazing and memorable. Even in a time of wa... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is renaissance best ever company in US. They are there to help you all the time and easily to communicate with them any second you wish, me I say all the names I met do the best. They help in any... Leggi di più
L'azienda ha risposto
Don't know even where I should start Because these guys are top notch My items spent 40 days plus so I had to pay penalties but they gave me discount and they communicated with me through out the wh... Leggi di più
L'azienda ha risposto
I had a great experience with customer support thanks to Adam. He was extremely kind, professional, and precise in addressing my questions. Everything was explained clearly and handled efficiently, ma... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Unlimited shopping and shipping experience. We buy for you, sales tax free, and ship to you.
Informazioni di contatto
Stati Uniti
- cs@shiptobox.com
- shiptobox.com
4,7
Eccellente
647 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I regret not knowing about this company before
What a great experience I've had with ShipToBox, I've used them to forward ship around 20 items so far and never had an issue with any of them. Most of my items are expensive electronics and never had them mysteriously lost in the warehouse.
My favorite things about them:
- VERY fast shipment registration, the fastest I've ever experienced.
- Quick shipping process, I only need to keep some credits on my payment card and they will prepare, charge and ship my item automatically without me having to log in for each step
- The prices are very reasonable "Fedex" and I've been happy with their pricing so far.
- Customer service is top notch and I get message and updates regarding my order on whatsapp. The team will reach out to me at any time and value me as a customer. Special thanks to Hussam and Adham.
1 maggio 2025
Non scritta su invito
Risposta di ShipToBox
Hello Ali
Thank you so much for your detailed and thoughtful review! We're thrilled to hear about your positive experience and truly appreciate your continued trust. Hussam and Adham are grateful for the shoutout — we look forward to serving you again soon!
Thank You
Customer Service Team
Very good company work at Ashipping fast…
Very good company work at shipping fast and saving and our employee ADHAM
Is be careful again
23 febbraio 2025
Non scritta su invito
Risposta di ShipToBox
Hello Midokaseh
Thank you for your great review! We're happy to hear you had a fast and smooth experience — Adham truly appreciates your kind words!
Thank You
Customer Service Team
The agent name Adam is bery kind and…
The agent name Adam is bery kind and very helpful. I will forsure continue my shipment work with Ship to box with adam soon.
9 maggio 2025
Non scritta su invito
Risposta di ShipToBox
Hello Abdul malik
Thank you for your kind words! We're glad Adam was able to help — we look forward to assisting you with your next shipment!
Thank You
Customer Service Team
Top tier!
Shipping with them for more than 5 years.
The best in their feild no competition, very professional staff and special thanks to “Adham”
I highly recommend ShipToBox
9 maggio 2025
Non scritta su invito
Risposta di ShipToBox
Hello Mashhour
Thank you for your continued trust over the years! We truly appreciate your kind words and support—Adham will be especially happy to hear this!
Thank You
Customer Service Team
خدمة رائعه وسريعه ..
خدمة رائعه وسريعه ... الاستاذ ادهم ساعدني اليوم بشكل رائع
7 maggio 2025
Non scritta su invito
Risposta di ShipToBox
مرحبا خالد
شكرًا لك على كلماتك الطيبة وتقييمك الرائع!
يسعدنا أنك حظيت بتجربة مميزة وأن خدمتنا نالت رضاك. نحن دائمًا هنا لمساعدتك بكل سرور وسرعة.
شكرا
فريق خدمة العملاء
Ship to box - Adam is so helpful
I am using Ship to box to send goods to my customers which I buy from the USA. It’s been a breeze so far. Had some questions regarding declarations, repacking, shipping and handling and Adam went out of the way to explain and guide me in detail. Thank you Adam.
5 maggio 2025
Non scritta su invito
Risposta di ShipToBox
Hello Aftab,
Thank you for your wonderful feedback! We're glad to hear that ShipToBox has been a smooth and reliable solution for your business needs. Adam will be especially pleased to know that his detailed support made a positive impact. We're always here to help and look forward to continuing to serve you and your customers!
Thank you
Customer service team
Excellent overall!
I have been using their services for many years now and they are very professional. I needed help to update some documents and Adam was very helpful and efficient. Excellent overall!
2 maggio 2025
Non scritta su invito
Risposta di ShipToBox
Hello Malak
Thank you so much for your continued trust and loyalty over the years! We're thrilled to hear that you've had a consistently professional experience with us. It's great to know that Adam was able to assist you efficiently — we'll be sure to pass along your kind words to him. We truly appreciate your support!
Thank you
Customer service team
Pleasant experience
Ship to box is actually the first shipping company of its kind that I have used. I read the reviews of different shipping companies and based off of that I chose this company and I am glad I did. They answered all questions that I had in a very polite and professional manner, and are quick to respond too. Max especially made the whole
process very smooth and easy. So far I have had a very pleasant experience with them.
16 aprile 2025
Non scritta su invito
Risposta di ShipToBox
Hello Nana
Thank you so much for your kind words and for trusting ShipToBox with your first shipping experience of this kind! We're thrilled to hear that our team, especially Max, was able to make the process smooth and easy for you. Providing professional, timely support is our priority, and it’s great to know that it made a difference for you. We look forward to serving you again soon!
Thank you
Customer service team
They work very well
15 aprile 2025
Non scritta su invito
Risposta di ShipToBox
Hello Ednilson,
Thank you for your positive feedback!
We’re glad to know you’re satisfied with our service. We look forward to assisting you again in the future!
Thank you,
Customer service team
اشكرك أخوي محمد السيسي
اشكرك أخوي محمد السيسي
على حسن تعاملك، وحرصك على خدمة العملاء
أتمني لكم ولشركتكم التوفيق والنجاح
17 aprile 2025
Non scritta su invito
Risposta di ShipToBox
مرحبا
شكرًا جزيلًا لك على كلماتك الطيبة وتقديرك، وسعداء بأن أخونا محمد السيسي قدم لك خدمة مميزة. دعمك يسعدنا ويحفزنا على تقديم الأفضل دائمًا. نتمنى لك تجربة رائعة دائمة معنا، وكل التوفيق لك أيضًا!
شكرا
فريق خدمة العملاء
Risposta di ShipToBox
Hello Shelan,
Thank you for your kind words!
We’re thrilled to hear you had a great experience with our team. Your support means a lot, and we’re always here to help whenever you need us!
Thank you,
Customer service team
Fantastic beginning
Great service. Adham reached out right after I created my account without me asking, which was a nice touch. He explained the services clearly, and I really appreciate having Arabic-speaking support .
16 aprile 2025
Non scritta su invito
Risposta di ShipToBox
Hello,
Thank you so much for your wonderful review!
We're glad to hear that Adham was able to assist you right from the start and that you found the Arabic-speaking support helpful. We’re always here to make your experience smooth and personalized. Looking forward to serving you again!
Thank you,
Customer service team
Amazing experience
Amazing experience
With agent Mohammed alsisi
16 aprile 2025
Non scritta su invito
Risposta di ShipToBox
Hello Sayed Hussain,
Thank you so much for your kind words!
We're thrilled to hear you had an amazing experience with our agent Mohammed Alsisi. We'll be sure to pass along your appreciation to him. Looking forward to assisting you again soon!
Thank you,
Customer service team
Cheapest company to ship through Fe
After comparing 25 companies, this is the Cheapest company to ship 📦 to Gulf region Countries ;
- Fedex - Carrier’ Cheapest cost forwarded company
- Aramex Economy - Carrier’ Cheapest forwarded company
- DHL - Carrier’ 4th Cheapest Forwarded Company among and the 2nd best cheapest in LBS over 24lbs+
Highly recommended
19 dicembre 2024
Non scritta su invito
Risposta di ShipToBox
Hello Mohammad,
Thank you so much for your kind words!
We’re honored to be recognized as the most cost-effective option among so many companies. It’s great to hear our competitive rates and carrier options met your expectations—especially for shipments to the Gulf region. We truly appreciate your recommendation and look forward to serving you again soon!
Thank you,
Customer service team
Adham excelente atencion
11 aprile 2025
Non scritta su invito
Risposta di ShipToBox
Hello Daniel
Thank you so much for your kind words!
We’re thrilled to hear that Adham provided you with excellent service. We'll be sure to pass along your appreciation to him. Looking forward to assisting you again in the future!
Thank you,
Customer service team
My first time using Shiptobox I feel…
My first time using Shiptobox I feel that live chat is very active
Thanks Muhammad for response
Hope best wishes forward
7 aprile 2025
Non scritta su invito
Risposta di ShipToBox
Hello ,
Thank you so much for your great review!
We’re happy to hear your first experience with ShipToBox was a positive one. Our live chat team is always here to help, and Muhammad truly appreciates your kind words. Wishing you all the best in your future shipments! 😊📦
Thank you,
Customer Service Team
Fantastic company .
Fantastic company .
A special Thanks to Mr Adham for his quick response to my inquires .
5 aprile 2025
Non scritta su invito
Risposta di ShipToBox
Hello Nader ,
Thank you so much for your kind words!
We’re thrilled to hear you had a fantastic experience with us. A special thanks to you as well for recognizing Mr. Adham—he’s always dedicated to providing fast and helpful support. We're here whenever you need us! 😊📦
Thank you,
Customer Service Team
Excellent and classy treatment
Excellent and classy treatment, especially an employee named Adham
4 aprile 2025
Non scritta su invito
Risposta di ShipToBox
Hello Hatem ,
Thank you so much for your wonderful review!
We’re glad to hear you had an excellent experience, and we truly appreciate your kind words about Adham. He’s a valued member of our team, and your recognition means a lot. We're always here to assist you with the same level of care and professionalism! 🌟
Thank you,
Customer Service Team
Very good support, website needs an update though.
Very good live chat support, the team with guys like Adam and Erika were really helpful in explaining some procedures and assisting with shipping payment process. Will produce another review once my shipment arrives. So far so good.
3 aprile 2025
Non scritta su invito
Risposta di ShipToBox
Hello ,
Thank you so much for your kind words!
We're thrilled to hear that Adam and Erika were able to assist you and provide clear guidance throughout the process. Our team is always here to help, and we look forward to hearing your final thoughts once your shipment arrives. We're confident you'll be just as pleased! 😊📦
Thank you,
Customer Service Team
use at your own risk
After extensive research, I chose ShipToBox because their shipping rates were the lowest compared to other forwarding companies. My first shipment was smooth—no delays, decent customer service—so I continued using them. However, major issues emerged as I shipped more:
Hidden Rules & Fees:
Initially, I shipped 7 perfumes with no problem. Later, I was suddenly told there’s a “2 perfumes max per package” rule, forcing me to split shipments (and pay way more). No prior warning—this “new rule” was only revealed after I’d already ordered.
Damaged Monitor & Zero Accountability:
My gaming monitor arrived damaged. Customer service (via WhatsApp) replied slowly and eventually said they’d file a claim with FedEx. After weeks of back-and-forth, they told me the claim was denied and offered no compensation, refund, or return. They washed their hands of it entirely.
Pros:
Cheap rates (initially).
First shipment was hassle-free.
Cons:
Unclear, changing rules (like the perfume limit) with no notice.
No protection for damaged items—they blamed FedEx and left me with a loss.
Slow, unhelpful support when issues arise.
Conclusion: If you’re shipping low-risk items, maybe it’s worth it. But for fragile, expensive, or bulk orders, look elsewhere. The lack of transparency and refusal to take responsibility for damages is unacceptable.
24 dicembre 2024
Non scritta su invito
Risposta di ShipToBox
Hello Mohannad,
Thank you for sharing your feedback, and we truly regret to hear about your recent experience.
Please allow us to clarify a few points. The limit of 2 perfumes per shipment is a customs and airline restriction due to international regulations on flammable liquids. While your initial shipment may have passed without issue, we are now required to enforce this rule more strictly to comply with carrier policies. We apologize if this wasn't clearly communicated in advance and understand the frustration it may have caused.
Regarding the damaged monitor, we sincerely regret the inconvenience. We did file a claim with FedEx many times, and unfortunately, the claim was denied by the carrier—who is responsible for handling and compensating such incidents. While we strive to support our customers through the claims process, we are limited by the outcome of the courier’s investigation. An we still working on the claim and trying to do our best with fedex.
We’re always working to improve our communication and transparency, and your feedback helps us identify where we can do better. We appreciate your trust in us for your first shipment, and we hope we can regain your confidence going forward.
If you'd like to discuss this further, please feel free to reach out to our support team directly—we’re here to help.
Thank you for your understanding,
Customer service team.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.