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We’re Sharpen Up 365, a knife sharpening and repair by mail service built for people who want their knives to perform. Customers order online, receive a protective mail-in kit, send their knives to our workshop, and get them back professionally sharpened and ready to use. Every knife is handled by experienced sharpeners using traditional methods that prioritize edge quality, safety, and the long-term health of the blade. We focus on consistency, clear communication, and doing the work the right way, delivering reliable results through a process designed to be simple, safe, and fast. At the end of the day, we exist to make knife maintenance easy, dependable, and accessible year-round.
36 Regina Rd, 10952, Airmont, Stati Uniti
4,1
7 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fast, and reliable. Definitely will come back for more great service!
Risposta di Sharpenup365
Hi Yehuda,
We really appreciate your kind words and are so grateful you trusted us with your beautiful knives.
Thank you for your review—it means so much to us!
Risposta di Sharpenup365
Hi Shmuel,
We really appreciate your kind words and are so grateful you trusted us with your beautiful knives.
Thank you for your review—it means so much to us!
My knives have never been this sharp.
Great service and so nice to work with.
Risposta di Sharpenup365
Hi Nechama,
We really appreciate your kind words and are so grateful you trusted us with your beautiful knives.
Thank you for your review—it means so much to us!
Sharpen Up is fantastic! They are really the best in the business! They are very professional and they sharpen all our knives with care and expertise. I highly recommend!
Risposta di Sharpenup365
Hi Eli,
We really appreciate your kind words and are so grateful you trusted us with your beautiful knives.
Thank you for your review—it means so much to us!
Really impressed with Sharpen Up 365. My pocket knife was in terrible shape when I sent it in, and they returned it with a perfect, even edge: sharper than new. Return shipping was flawless, fast, and super secure with great updates. Quality work and great service. Highly recommend.
Risposta di Sharpenup365
Hi Daniel,
We really appreciate your kind words and are so grateful you trusted us with your beautiful knives.
Thank you for your review—it means so much to us!
So I’m a chef . this is the first time I used this company. Now when I sign in I got everything very quick, now here where it gets interesting, I never got any emails it took way too long I did reach out to them, they said they made a mistake and said it should be there soon, so with that said they did apologize and they gave me a full refund +20% off our next-door. I do have to commend them for backing up their company and taking care of me. I was not going to use them again because of the miscommunication but now I am thinking about it again one more time I still have not received the knives. I haven’t seen the work they have done but as a company they do stand behind their award and I do appreciate that sincerely chef Jack
Risposta di Sharpenup365
Hi Jack,
We truly appreciate your feedback and the context you provided regarding your experience.
As you mentioned, we failed to properly communicate that your knives were already on their way back to you. Since you hadn’t heard from us for a few days, it’s completely understandable that you became concerned about your knives.
This was a genuine mistake on our part, and one that we personally reached out to you about by phone to sincerely apologize for. We also issued a full refund for the inconvenience.
We take great pride in both our workmanship and customer service, and we’re sorry that we fell short in this situation. We appreciate you giving Sharpen Up 365 a try, and we truly hope you’ll consider giving us a second chance in the future.
Risposta di Sharpenup365
Hi Matthew,
We really appreciate your kind words and are so grateful you trusted us with your beautiful knives.
Thank you for your review—it means so much to us!
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