Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Voilà plusieurs jours que j’échange avec un service clients courtois, poli, plein de mots sympathiques…mais aucune efficacité. On ne fait rien du tout, mais avec le sourire. Le pire de ce qui peut se... Leggi di più

Valutata 3 stelle su 5

Shares ne répond plus au Tchat ni par email depuis 2 semaines. Je les ai contacté pour connaître le futur de mes investissements chez eux du fait qu'ils n'ont pas obtenu l'agrément MICA. Je suis inqui... Leggi di più

Valutata 3 stelle su 5

Bonjour vraiment pas terrible il répondent jamais je viens de faire un recommandé pour clôturer mon Pea sinon dans 10 ans ont y est encore c’est dingue d’avoir un service client aussi déplorable…..

Valutata 5 stelle su 5

Vous cherchez un courtier français, supervisé par l'AMF et l'ACPR, permettant l'investissement hebdo en fractions d'actions, sans frais ? Ne cherchez plus, shares.io est ici ! Alors certes il subsi... Leggi di più

Dettagli dell'azienda

  1. Servizio di investimenti
  2. Broker finanziario

Scritti dall'azienda

Shares was built to help our users invest smarter. For too long, investing has been a single-player experience. We’re here to change this. Shares is not only a powerful investment platform, but a place for investors to build a better financial future. Inside the app users can invest in over 1,500 US stocks (plus ETFs and crypto in France) and get insights from fellow investors to make smarter investment decisions. Since launching in the UK in summer 2022, hundreds of thousands of users have downloaded our app, we’ve enlisted the Williams Sisters as Global Brand Ambassadors, and launched across Europe. We’re backed by top tier venture capital firms based in the US and Europe, having secured $40M at Series A at the start of 2022 and another $40M at Series B in July 2022.


Informazioni di contatto

  • 38 RUE DES MATHURINS, 75008, PARIS, Francia

  • shares.io

3,2

Nella media

TrustScore 3 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Inexperienced customer service team

Inexperienced customer service team, especially the team in Poland. They do not posses the basic etiquettes of customer service, lack empathy, shrewd responses. Try and hire workforce with good professional background.

9 luglio 2022
Non scritta su invito
Logo di Shares

Risposta di Shares

Hi Girish,

We are sorry to hear that your experience with our team hasn't been the best. Could you please reach out to us via the in-app chat or by email (support-team@shares.io) and share some details of that? We're very eager to hear from you and to investigate this 💪.

Wishing you a fantastic investing journey 🚀,

Shares

Valutata 2 stelle su 5

I am still waiting for my referral…

I am still waiting for my referral money to go in my account I try to send massage but no response

15 giugno 2022
Non scritta su invito
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Risposta di Shares

Hi Kobra,

We're so sorry to hear that! Because of exceptional interest in our app, it took our team a little longer than usual to respond during that time. If you're still facing any issues, please don't hesitate to reach out to our team via the in-app chat or by email (support-team@shares.io) 📧. They will be excited to help 🚀!

Best wishes,
Shares

Valutata 1 stelle su 5

App Full Of Bugs & Poor Customer Service

I signed up to Shares around 6 weeks ago.

In that time, I've encountered an app which has told me I have no investments with them (bug in the app), a customer service department which neither apologises or takes responsibility for their companies errors.

I asked them to disclose the name and contact details of their independent regulator as I have concerns about the product this company is offering. The request was ignored. I am aware their regulatory body is the FCA (as stated on their website).

In the end, I closed my account.

15 giugno 2022
Non scritta su invito
Logo di Shares

Risposta di Shares

Hi Ronald,

We're very sorry to hear that your experience with us hasn't been the best! We faced some technical difficulties for a short time, but our team worked around the clock to resolve all of them 💪. We're glad to see that our team got in touch with you and helped you with all your queries ✨.

Thank you,

Shares

Valutata 5 stelle su 5

Love this app

Love this app! Earned £20 from a referral bonus, couldn’t withdraw for 30 days so instead of waiting I decided to invest. Now I’m waiting £406.60 going into my account, takes around 4 business days. Already withdrawn £20 previously too from shares I sold. Would defo recommend investing in Amazon!

6 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

Scam

Scam.

Invested £1 for the £20 referral. Also referred 4 friends.

Cannot withdrawal my £1, cannot sell or withdraw the £20 referral. Have not got a referral for any of the friends I invited….

24 maggio 2022
Non scritta su invito
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Risposta di Shares

Hey Adam,

We looked into this and we're happy to see that you reached our Support team, who helped you out 💪. The referral bonuses are only granted after your friends complete all the necessary steps, as explained in our HC: https://support.shares.io/en/articles/626-does-shares-have-a-referral-program.

Best wishes 🚀,
Shares

Valutata 1 stelle su 5

Shocking company

Shocking company, read the small print. They like to hold your funds for whatever reason, more than likely to accumulate. Want to deposit? Great, wait at least 1 business day for I'm your instant bank transfer to be confirmed.. Want to withdraw? Sure wait at least 3-4 business days and we'll release your funds. Crazy, this is 2022 btw!

22 maggio 2022
Non scritta su invito
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Risposta di Shares


Hi STE,

Thank you very much for your feedback!

If you are a UK-based customer, your deposit through regular bank transfer should arrive instantly, but can take up to 3 business days if your account is not connected to the Faster Payments scheme in the UK.

If you are based in an EEA country, deposits through regular bank transfer will reach your account instantly if your bank is a member of SEPA Instant.

Information about the processing time of deposits and withdrawals is easily accessible for all our members in our Help Centre: https://support.shares.io/en/collections/179-deposits-withdrawals.

Best wishes 🚀,
Shares

Valutata 5 stelle su 5

Really good app

Really good app, so all you need to do is sign up and use your national insurance number for ID no photo ID needed, you then receive a free £20 share this can be invested or once settled you can sell and wait for 30 days and withdraw so basically a free £20. Great app for investing on top of that you can refer other people and receive a free £20 share, so if you are thinking of signing up feel free to use my refer al code and receive a free £20 share £1 deposit required.

shares .app. link/rf/ donnaadat- 657299

20 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

Terrible terrible app

Terrible terrible app. It Let me link my bank account and even deposit. Then when I go to sell my share it doesn’t let me. Contacted the live chat and was told I’d be “contacted by the tech team tomorrow afternoon”. Still waiting 4 days later

25 aprile 2022
Non scritta su invito
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Risposta di Shares

Hey Jay,

We're very sorry to hear that! Unfortunately we couldn't locate your account in our system, so we were not able to check this, but if you reached out to our team, we're sure that they helped you out asap 🚀. If you ever need our assistance, please don't hesitate to contact us via the in-app chat. Our team is always excited to help 💪.

Thanks,
Shares

Valutata 5 stelle su 5

BEST app for investing!

Absolutely amazing app for investing. It looks beautiful, it's super easy to use, and the social element really adds something that I've never seen before with investing apps. You can see what your friends are buying and selling, which is a really low-effort way of learning about trading. You can invest from £1, so you can just dip your toe in and learn at your own pace. This is an investing app you actually enjoy spending time on. 10/10

14 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

Completely useless app

Completely useless app , one of my friends referred me to it , so i joined it , 5 minutes later received an email to say my accounts active , yet in my app 3 days later , its still in review mode , sent them a message on 1 of their facebook pages and got completely ignored , don't bother wasting your time with this newbie app , there's plenty of better ones out their like trading212 !!

8 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Best app to invest !

Best app to invest !! Thank you to the very helpfull customer service.

25 marzo 2022
Non scritta su invito
Logo di Shares

Risposta di Shares

Hi Mickael 👋,

It's wonderful to hear you're enjoying your experience with Shares! 😍 We strive to make our members happy, and it's lovely to know you feel that way! 🚀

Thanks,
Shares

Valutata 5 stelle su 5

Helpful and efficient

Helpful and efficient to facilitate investment and make it fun !

25 marzo 2022
Non scritta su invito
Logo di Shares

Risposta di Shares

Hi Yann 👋,

Thanks so much for your review ! We've got loads of new features in the pipeline, so make sure to follow our socials

Thanks,

Shares

Come funziona Trustpilot

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