Got my wife a sterling silver bracelet with our son’s initial on it, and it honestly meant a lot to her. I also got her two necklace sets before our Hawaii vacation, and she wore them constantly. Sh... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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when my package arrived- one of the earrings on one set was broken. The clasps joining the two parts were far too small for me to fix on my own. Also, the earrings themselves are very painful in my se... Leggi di più
L'azienda ha risposto
Amazing jewelry. Easy shopping experience. Although there was a small hiccup with delivery, it was quickly resolved. Customer support was amazing 🤩. That is always a plus Definitely will conti... Leggi di più
L'azienda ha risposto
I just wanted to say that I love your jewelry so much! My package was beyond beautiful and the jewelry is so so perfect, I will definitely be ordering again💗
Dettagli dell'azienda
Scritti dall'azienda
Shani Jacobi is a women-led jewelry brand based in Tel Aviv, designed for women who love fashion, details, and effortless style. We create everyday jewelry with a modern, feminine touch, from delicate necklaces and bracelets to statement earrings, rings, and meaningful charms. Our pieces are made to be easy to wear, easy to layer, and easy to love.
Informazioni di contatto
32 Shoken Street, 0000000, Tel aviv, Israele
- +972504439344
- info@shanijacobi.com
- shanijacobi.com
3,8
Molto buono
26 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
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Great Customer Service
Great customer service! They were super kind and helpful!! Also, the shipping is super quick. Thank you!
26 febbraio 2026
Non scritta su invito
I just wanted to say that I love your…
I just wanted to say that I love your jewelry so much! My package was beyond beautiful and the jewelry is so so perfect, I will definitely be ordering again💗
15 febbraio 2026
Non scritta su invito
For the grand price you only get a set for one ear
For the price I paid $57.00 then UPS makes you pay $37.00 at time of delivery for shipping. It is crazy. So you are paying close to 100.00 for earrings for only one ear. Rip off! I could go on Amazon and get earrings for both ears for that price!!!!
3 settembre 2025
Non scritta su invito
Risposta di shanijacobi.com
Thank you for taking the time to share your review.
We completely understand your frustration regarding the additional UPS charges. Unfortunately, these fees are not set or controlled by us — they are customs duties and import taxes determined by U.S. Customs under the updated trade regulations introduced during the Trump administration.
Please note that this information is clearly stated on our website before checkout. All our international orders are shipped DDP (Delivered Duties Paid), which means we also cover part of the shipping and customs costs ourselves. However, any additional domestic taxes or duties applied within the U.S. are beyond our control.
We truly value your feedback and hope this helps clarify the situation.
Horrible quality
Horrible quality. I’ve been in denial for so long, but this business is such a scam it’s not even funny. I’ve easily spent over $1,000 here over the years, and the products I get genuinely get worse and worse. Ex: I brought a gold necklace set and it got so tangled by hanging next to each other, that it broke itself apart. $120 gone. Not to mention over about 8 pairs of earrings have broken due to not being able to clamp anymore. Don’t waste your money.
4 agosto 2025
Non scritta su invito
Risposta di shanijacobi.com
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience.
All Shani Jacobi jewelry pieces come with a one-year warranty, and we’d be more than happy to repair or replate your items so they look brand new again. We haven’t seen any previous inquiry from you, so if you could please reach out to our customer care team or update your review with your order number, we’ll gladly take care of this for you as soon as possible.
We look forward to resolving this and making things right.
RIP OFF
My daughter purchased 2 necklaces (that I picked out) and when it got here it was so thin and the pendants were so tiny I could barely make out what it is. She paid over $100 and when I told her to return them they never responded to her email to get a refund. This place is a RIP OFF!
5 maggio 2025
Non scritta su invito
Risposta di shanijacobi.com
Thank you for taking the time to share your feedback.
All product images on our website show the exact jewelry pieces our customers receive, and we make sure to photograph them from multiple angles to help convey their true proportions. We’re sorry to hear the pieces didn’t meet your expectations and will share your feedback with our studio team.
We weren’t able to locate any previous email from you, so please reach out to our customer care team or update your review with your order number, and we’ll be happy to assist you further.
BUYER BEWARE!
BUYER BEWARE!! I purchased the nameplate chain layering set. Within six months, the nameplate completely tarnished. I only wore the necklace a handful of times. When I asked them to replace the cheap metal nameplate- they refused and told me I would have to pay for international shipping to Israel! That cost Is MORE THAN HALF THE PRICE OF THE ITEM!!! What a scam! Cheap painted metal- NOT GOLD PLATED!!
17 febbraio 2025
Non scritta su invito
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