Awful. Paid for next day delivery, as needed novelty bits for a 40th bday party. No delivery was made so I emailed the store to explain why I needed the order cancelled and refunded - no respo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The worst company ever. I order something what they said is next day delivery!! Surprise Surprise !! Was arrived in 15 days😡😡. I try to contact customer service , no respond. So , for me , i am done... Leggi di più
I purchased a pipe dream elite vibrating blowjob penis pump from sex super store. Iwas disappointed when I used it because it didn't vibrate and the suction although was quite strong the int... Leggi di più
L'azienda ha risposto
Not used the strap on dildo yet with my lover due to Boris telling us we can’t meet Ann’s always being in tier three. Otherwise my lover has said it looks good but a bit thin, which I think it’s... Leggi di più
Dettagli dell'azienda
- Negozio di giocattoli erotici
- Negozio di abbigliamento erotico
- Negozio di intimo
- Negozio di biancheria intima
Informazioni fornite da varie fonti esterne
Sex Superstore is the UK's Adult Sex Toy Superstore, over 5,000 toys in stock & available. Enjoy Discrete Next Day Delivery So You Can Spice Up Your Sex Life Quickly. Free Delivery Available & 365 Day Returns Policy For All Customers. From Sex Essentia...
Informazioni di contatto
Regno Unito
- Sales@sexsuperstore.co.uk
- sexsuperstore.co.uk
2,9
Nella media
194 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Always happy with products and delivery…
Always happy with products and delivery is super fast
9 febbraio 2022
Risposta di Sexsuperstore
Thank you for leaving feedback :)
Great product
Great product, I like and my wife likes using it on me. Very well packed and fast delivery
8 febbraio 2022
Risposta di Sexsuperstore
Thank you for reviewing :)
Good product and delivery but…
Good product and delivery but inaccurate description. Size was totally different
4 febbraio 2022
Risposta di Sexsuperstore
Thank you for sharing your feedback.
Excellent products prices and service
9 gennaio 2022
Risposta di Sexsuperstore
Thank you for taking the time to leave a review.
I purchased a pipe dream elite …
I purchased a pipe dream elite vibrating blowjob penis pump from sex super store.
Iwas disappointed when I used it because it didn't vibrate and the suction although was quite strong the intermittent suction was slow.In the product title said it vibrates
although the info on the box doesn't mention it.So I think this is misleading description as it only does half the job.So
i don't think it's worth the price.
5 gennaio 2022
Risposta di Sexsuperstore
Hello, thanks for your helpful and honest review. We will reach out to you shortly regarding this feedback. Our site will be updated shortly to ensure the information on the product is accurate. Best, Sex Superstore.
Amazing selection of stock
Amazing selection of stock, well presented and sent out with great delivery options. Would definitely return for another order soon.
5 gennaio 2022
Risposta di Sexsuperstore
Thanks for your kind review
Just as described delivery when said …
Just as described delivery when said what's not to love l
8 dicembre 2021
Risposta di Sexsuperstore
Thank you for taking the time to leave a review. We look forward to you shopping with us again.
Excellent service
The product that I purchased was exactly as described and very well made. Safely and discreetly packaged and delivered speedily. What more could I ask?
12 novembre 2021
Risposta di Sexsuperstore
Thank you for your in-depth review! We hope to have you shop again soon.
Overall great experience with this…
Overall great experience with this company. Quick delivery and great product. Only thing I would say is the product was a lot smaller then I thought it would be but I suppose everything looks bigger online anyways.
Very happy :)
4 novembre 2021
Risposta di Sexsuperstore
Thank you for your honest and valuable feedback.
Terrible customer service.
I ordered a toy from these guys, I wanted to try them out instead of Lovehoney.
When I used their returns procedure I was told I couldn’t have a refund of something else of equal value as the item had been taken out of the box.
Of course I had opened the box to look at the item everybody does and this does not violate any returns procedures.
Since then they do not answer emails and will not refund me so I would stay clear of this company.
19 ottobre 2021
Risposta di Sexsuperstore
Hi Simon, Thank you for your review. Our terms of return are strict due to the nature of our products, ensuring we put our customer health and safety first. Our returns policy (https://sexsuperstore.co.uk/policies/refund-policy) says "We are unable to accept returns of used products - all returns are inspected and if they are found to have been opened or used, we will be unable to accept the return". We deem open packages as being 'used' because we are not able to tell what has actually happened. Once the goods are opened they become unsellable. We are sorry that you have not enjoyed your experience shopping with Sex Superstore, we have not intentionally not responded to your lastest email, so we will locate this immedietly and respond. As before, our returns policy is strict, however this is standard within our industry to ensure customers safety and provide a quality service. Here is a line from a leading online sex shop's returns policy for reassurance "Products must be unopened, unused or unworn and have packaging or tags intact".
We will take this valuable feedback to update the wording on our returns policy, ensuring we communicate clearly in the future. Thank you once again for taking the time to leave us this review and sharing your experience with other Sex Superstore customers.
Risposta di Sexsuperstore
Hello, thanks for leaving your honest review. We are very sorry that both of the items you have received are faulty. It's never our intention to supply faulty items or for items to arrive broken. We will review our packaging proceedures to ensure we can limit the chance of items being damaged in transit.
Further more, I can see my colleague has responded to your email reporting these issues with a returns form and freepost address. Please reach out to us if you have any further issues.
Thank you for the prompt delivery
Thank you for the prompt delivery, much appreciated, I now know where to go in future for my needs
10 ottobre 2021
Risposta di Sexsuperstore
Thank you for your review :)
annoying email spam.
delivery packaging fine but the daily email spam asking for a review is irritating, indiscreet, desperate, uncalled for and makes me inclined to go elsewhere for future purchases. i will be adding this email to my spam list.
22 settembre 2021
Risposta di Sexsuperstore
Hello, thanks for your honest review. Following your feedback, we have reviewed our emails and implemented proceedures to minimise distrupion. Please accept our apologies for any issues caused. We hope that you will give us another chance in the future.
Risposta di Sexsuperstore
Thanks for leaving an honest review.
Quick fast discrete delivery service
Quick fast discrete delivery service. Found what I needed and wow they actually work
11 agosto 2021
Risposta di Sexsuperstore
Thank you for leaving your review!
Very pleased
2 agosto 2021
Risposta di Sexsuperstore
Thank you for taking the time to leave your review :)
Speedy and discreet delivery!
Speedy and discreet delivery!
Good prices, great selection!
8 luglio 2021
Risposta di Sexsuperstore
Hi! Thanks for your review. We look forward to seeing you again!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.