Settio Property Experience Ltd Recensioni 

Very satisfied with Settio especially they have local staff I.e. Grace Chew giving very strong support and help to me in Singapore. She is very approachable, helpful, prompt and go the extra mile. Excellent service, great Job Grace! 👏👏👍

As the apartment owner since new in 2021 at Affinity, Lawrence Place, Manchester I have had zero disappointment with Settio. They have found tenants who respect the beautiful apartment. When they eventually leave Settio almost immediately finds another tenant.

This time I dealt with Max Dawson and Sharon Antwi, who just tick all the boxes.

5 stars. From the very beginning, the service provided by Settio Property Experience Ltd was professional, efficient, and reassuring throughout the process. Communication was clear, updates were provided promptly, and everything was handled smoothly.

A special thank you to Zainab at the Birmingham branch, who was especially helpful, approachable, and attentive from start to finish. She took the time to answer questions properly, kept me informed, and made the whole experience far less stressful. Her professionalism and customer care really stood out.

Highly recommended for anyone looking for a reliable and well organised property management team.

Zainab in the Birmingham office has been excellent to work with. She is professional, responsive, and always clear with communication, which makes every job run smoothly from start to finish. We really appreciate the trust and support she gives us at MK One Group. It is a pleasure working with her and the settio team.

I’ve dealt with Zainab Khan (Senior Property Manager) for a while now and she’s always been really easy to deal with. She’s responsive, organised and just gets things sorted without any fuss.

Overall, she clearly cares about her work and puts in the effort. I’ve always had a good experience dealing with her and would happily recommend her. Settio are lucky to have her.

I recently had the pleasure of dealing with Settio when I moved into my new apartment.
Lilly was my letting negotiator, and I had Sharon and Elisha from the profession team also helping. Throughout the whole process they were constantly in communication and very attentive. I would recommend Settio to any one and I look forward their high level of service throughout the rest of my tenancy.

I have had a very positive experience with Settio managing my property. Communication has been professional, prompt, and well organised throughout.

In particular, Josh Faller has been excellent as my property manager — proactive, responsive, and thorough in handling inspections and day-to-day management matters. The recent inspection process was smooth, detailed, and clearly communicated, which gave me great confidence that the property is being well looked after.

Overall, I have found the team reliable and easy to work with, and I would be happy to recommend Settio to other landlords.

I recently moved into a newly built flat and encountered a couple of issues right after moving in. Zainab Khan, Senior Property Manager from Settio Manchester was incredibly responsive and immediately coordinated with the building concierge to get everything resolved quickly and smoothly. She was very helpful and supportive throughout the process. Really appreciated her assistance and excellent service!

Zainab was super quick to respond and gave clear instructions as to resolve my issue. First class.

Alessia is very professional and responsive to our inquiries. very happy dealing with her.

Wish to thank Settio for a great job with the midterm inspection of my unit. Thanks for the detailed latest photos of the various parts of my flat and the assessment comments. Special thanks to Oliver Franks for putting the report together so that I can be properly updated. Well done.

Settio have been managing our property for over 5 years and throughout this time the support and service has been really great. Holly Keeney is our Property Manager and has done a great job of managing the process, keeping us in the loop on issues that needed to be resolved and taking decisions where needed to keep things moving, the team of Liam, Max, Sharon and Zhihao have also been a great support in various steps of the process! Thanks Scott & Ramona

Hi All,

We’ve been using Settio for managing our Unit in Manchester for years now and have been very happy with their service and support. Key to our satisfaction has been Holly Keeney she’s always been extremely helpful, responsive and very reliable and we are very appreciative of her efforts.

Holly Keeney is a very present property manager. She's happy to praise you, but will let you know if you need to change anything that contributes to your and everyone else's safety for example, or offer tips on how to better care for the property....which is very positive. I have been renting with Settio for 1.6 years and have no reason to complain.

We recently moved, and Max, Sharon and Holly were incredibly helpful throughout the process.

Max guided us through the referencing process, which turned out to be more complicated than expected. Despite this, he remained patient and consistently supportive throughout. His communication, professionalism and genuine willingness to help made a stressful process feel much more manageable.

Sharon was quick to communicate an issue that arose on the day of the move and took the initiative to investigate it thoroughly, and confirmed it was due to a system error, which was very reassuring. We appreciate her attention to detail and the care in which she handled the situation.

Holly, our property manager, also made a great impression from the start. She took the time to call and email us on the day we moved in to introduce herself and share key information. Since then, she has been consistently supportive with any maintenance requests, always responding promptly and with a friendly approach.

Huge thanks to Settio for helping us secure our new home. Liam was fantastic throughout the whole process. We managed to get the exact apartment we were after, and the move was seamless. They made a normally difficult process feel easy from start to finish. Thanks again to the whole team. :)

Best management

Manchester office.

I do not think it’s okay that they selectively provide service by discriminating tenants. Now I can confidently say they intentionally avoids me and are not willing to communicate regarding their company guidelines - typical reply within 24hours.

I’ve been using this company for 3 years now. There was a miscommunication about some maintenance so I tried to sort it by inquiring Settio. Even though I sents several messages and emails, they did not reply for over a week. Once I contacted the headquarter they finally suggested a phone call. I said I’d like to received an email first and then arrange a phone call. The phone call arrangement took for over a week again after I sent several emails. In total, I spent almost a month to solve this matter on my own.

They were never sorry about giving me an apartment with bed frame/mattress that size do not match and flatdoor without spyhole - but asked me to check the facilities properly and sort it on my own.

Is it my fault to get a flat with issues due to their poor inspection? And then they treat me like a prick who wants endless maintenance? I’m paying the highest rent in the apartment. They took my money for what?

Holly Keeney is undoubtedly the best estate agent I’ve dealt with. I had a small issue with the shower that revealed larger issues which took months to resolve. Professional, prompt and understanding most importantly. Alongside this other issues arose and she dealt with them within a day! I couldn’t have asked for any better

Settio's team is professional and efficient in following up on the tenancy arrangements.