Settio Property Experience Ltd Recensioni 

2312
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Zainab Khan my property manager from Settio has been working tirelessly on my behalf to sort out outrageous bills from ground rent and service companies with busted back-ends. Thanks so much Zainab!

Valutata 5 stelle su 5

Settio has been my letting agent for over 2 years now and it’s been an easy relationship so far. We have inspections on the property from time to time. A few days Zainab Khan came to do the inspection... Leggi di più

Valutata 5 stelle su 5

We have used Settio for both sales and rentals and although the current market meant that the sale had to turn into another rental period, ALL interactions with Settio staff on both sides of the fence... Leggi di più

Valutata 5 stelle su 5

The Settio team have been so helpful in sourcing a tenant for me . Ellisha Clare And team kept me informed all through the journey . Their professionalism is unparalleled

Dettagli dell'azienda

  1. Agenzia immobiliare
  2. anche in
  3. Agenzia di affitti immobiliari
  4. Azienda per la gestione delle proprietà immobiliari
  5. Investimenti immobiliari
  6. Servizio di investimenti

Scritti dall'azienda

At Settio it's our mission to make transacting in property an enjoyable experience for you.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 86% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(2312)

292 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Worst letting agent ever

The worst letting experience I have ever had in my life. I spent months begging for fixtures of issues I have reported since I moved in and they were not fixed nor followed up at all. I wasn’t able to live comfortably at all and they kept telling me to wait for contractor then landlord approval for 5 months without any constructive timeline at all until I have decided to give my notice which is where they started to try to charge me for not reporting the issues which is what I have been doing for months with evidence that I tried following up. This has mentally wrecked me especially for a person that lives on their own you wouldn’t expect to get this treatment or need to report a maintenance request every few days just because they don’t check apartments between tenants, don’t care about cleanliness despite it being a condition in the tenancy agreement and don’t care about your well being. This is my experience and I have seen read and talked to many people and it only later appeared to be a character of the company. From current experience, when you move out of their contract they will try to charge you and say “we are just a business eventually” they don’t care about tenants at all, they will ignore your calls and emails and try to make your renting experience as miserable as possible. If you are a landlord using their services I don’t really know what to say to you except that you wouldn’t even know that your property isn’t being cared for until you get hit with a huge maintenance bill from property negligence and lack of normal routine check ups. I am genuinely very disappointed of how the staff can be this ignorant just for negligible profit. They start up promising just to get you hooked with them giving you unnecessarily stress and waste your time and money with fake promises. Even after submitting a formal complaint, they are used to wasting time its like their company policy. 7 Aug. 2026
10 Aug. 2026 Update: they have replied to my trustpilot review but not my emails how nice!!!

7 agosto 2026
Non scritta su invito
Logo di Settio Property Experience Ltd

Risposta di Settio Property Experience Ltd

Thank you for taking the time to share your feedback.

We’re sorry to hear how dissatisfied you have been with your experience and appreciate the seriousness of the concerns you have raised, particularly regarding maintenance, communication and the handling of your tenancy.

We understand from your review that you have already submitted a formal complaint. We want to assure you that complaints are taken seriously and that the circumstances, communication history, and maintenance records relating to a tenancy can be reviewed in full.

As there are a number of specific points raised within your review, we don’t feel it would be appropriate to comment on the individual circumstances publicly without first completing that review. Our team will respond directly through the formal complaints process once the relevant information has been considered.

We’re disappointed to hear that your experience has fallen short of the service standard we aim to provide, and we appreciate you taking the time to bring your concerns to our attention.

Valutata 5 stelle su 5

Great property management team

Thanks to David for taking over the management of my property in a critical time and replying my concerns swiftly, showing efficiency and professionalism in his work.

Thanks to Danny for taking care of the end of tenancy issues leaving me a peace if mind.

Also thanks to Ranson for settling my bills and maintaining accuracy of all the listing items in the statements, which helps me file my self assessment tax returns with great ease. He responds proactively to my concerns and is very thoughtful throughout the process.

All of them are supportive and reliable who you can trust to manage your property.

7 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

I would like to express my sincere…

I would like to express my sincere appreciation to the entire team at Settio Property.

Danny Pope, our Property Manager at the Blade has consistently managed our properties with professionalism and dedication. What we appreciate most is his proactive communication. Even when we are unable to respond immediately, he continues to provide timely updates and keeps us well informed about any important matters concerning our flats.

I would also like to extend my heartfelt gratitude to Liam Morgan, our Senior Property Consultant in all our properties in The Blade, Elizabeth Tower and Laurence Place. He has been exceptionally diligent in following up with me through both phone calls and whatsapp, ensuring that I never miss any important communication. Whenever I need further clarification, Liam takes the time to explain everything thoroughly and patiently. His consistent updates through both email and whatsapp make me feel comfortable and reassured that our properties are in good hands. Liam is highly organized, detail-oriented, and always willing to go beyond to provide outstanding support.

I would also like to recognize Fleur Gazvini, our Senior Lettings Consultant at Elizabeth Tower, for her expertise and dedication. Fleur consistently works hard to ensure that our properties do not experience void periods. Her market knowledge, and commitment to securing tenants have made a significant contribution to the success of our investment.

6 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

This agency has been wonderful

This agency has been wonderful. Super helpful and so easy to deal with. Zainab Khan in particular has gone up and beyond to help when needed and they are quick to respond and to deal with anything that was needed. I would highly recommend.

6 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great support

The team was very efficient in helping to rent out the property; their support was timely, and they provided constant updates.

3 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Huge thanks to Holly K

I want to give a huge thanks to Holly K for being enormously helpful with a permitted occupier request. Always responding quickly and being around when we had questions. Really grateful to her for all her support.

29 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Thanks again to the Settio team

Thanks again to the Settio team. Giovanna Saunders supported the departure of tenants and claims to them seamlessly and entry of new tenants seamlessly.. Tq again to Liam who found the new tenants and Sharon who supported the process too

16 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great moving in experience as a landlord

Settio have been particularly responsive and I appreciate all of the proactiveness and initiation taken in both finding me a new tenant, as well as ensuring a very smooth moving in process. My thanks especially to Sharon Antwi, Holly Keeney and Leo Arisco Corrado.

15 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

I have had an excellent experience with…

I have had an excellent experience with Settio managing my properties. The team has always been professional, responsive, and proactive in handling both tenant matters and property maintenance.

A special thank you to Holly Keeney for her outstanding support over the years. Holly has consistently been attentive, knowledgeable, and efficient. She communicates clearly, follows up on outstanding matters, and always acts in my best interests as a landlord. Her professionalism and dedication have given me confidence that my properties are being well looked after.

I also appreciate the wider Settio team for keeping me informed, resolving issues promptly, and maintaining positive relationships with tenants.

I would be happy to recommend Settio to anyone looking for a reliable and professional property management company.

15 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Settio the Best

I have been using Settio Property Experience for some 3 years now. I can't imagine what I'd do without their assistance, they manage my apartment with professionalism. A special thank you to Ellisha, who is currently seeing over the end of one tennancy and in the process vetting a new tennant. My apartment is in The Blade Manchester and it's so convenient to use Settio as I live in London. Great job guys

13 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

No deposit return for over 2 months - avoid

Horrific experience with Settio from the start. Final straw being no deposit return for over 2 months after leaving property. Impossible to get anywhere with it as they won’t return my call or email back and haven’t done for over 1 month. Utterly unacceptable - save yourself the hassle and avoid at all costs

10 luglio 2026
Non scritta su invito
Logo di Settio Property Experience Ltd

Risposta di Settio Property Experience Ltd

Dear Steph,

We're sorry to hear that you've been disappointed with your experience and understand how frustrating this must be, particularly regarding your deposit.

If your deposit is being handled through the TDS scheme, your Property Manager will be able to assist you with the TDS platform.

We appreciate your feedback and hope we can help resolve this for you.

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