Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Order was cancelled after over a week. No reason given. Awaiting refund. Edited: thanks for your response, but didn’t you think to call or email before sending a system generated cancellation? The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great website, delivers on price, goods despatched promptly and love the product. I have been using the earlier Ceramide product because that was all I could obtain. However this improved version i... Leggi di più

Valutata 1 stelle su 5

Shocking customer service! Sent the wrong product and tried to claim they had sent the right product despite sending photos of the item and delivery note. The item decription very clearly stated what... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Overall - happy with the general process of acquiring my fragrance. Pricing - good. Service from sense42 - good. Just Royal Mail delivered on the fifth day. Even though to royal mails credit the times... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti di bellezza
  2. Negozio di cosmetici
  3. Fornitore di sapori, fragranze e aromi
  4. Negozio di prodotti per capelli
  5. Profumeria
  6. Negozio di articoli da toeletta

Informazioni su Sense42

Scritti dall'azienda

Image Load Error

We are an online beauty, cosmetics and fragrance retailer in the UK

Stocking products from well-known designer brands such as Hugo Boss, Tom Ford, Calvin Klein and Marc Jacobs, whilst placing importance on stocking your cosmetic essentials.

Our stock covers all areas we love; Fragrances, Makeup, Hair, Skincare, Bath & Body, Men's and Gifts.

We are passionate about giving our customers a luxury, stress-free experience in purchasing the products they need, making them feel and smell incredible..
Shop Gifts

Shop Fragrances

Shop Makeup

Shop Hair Care

Shop Skincare

Shop Bath & Body


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

341 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

We Bought Roughneck Saw Horses through…

We Bought Roughneck Saw Horses through Amazon when it arrived the box was damaged on arrival but took it in on opening the box and taking the one out the leg fell out, we found that the locking button didn’t work on the one leg so we boxed it back up connected Amazon for Return instructions was told we had to pay to return but it would be refunded the cost was £22, Amazon have refunded the cost of the Sawhorses but not the Return cost Sense42 are saying that it was ok but I have the pics to prove be careful about buying from this company you won’t get your Return cost back I’ve gone back to Amazon about this

20 marzo 2026
Non scritta su invito
Logo di Sense42

Risposta di Sense42

hi please provide amazon order number so we can address this issue

Valutata 1 stelle su 5

For over three weeks I've been waiting…

For over three weeks I've been waiting for an item I bought through this company. For over three weeks they have been ducking the issue and I'm still waiting for the item. They seem to not give a damn about there customers. I won't be using them again at all.

9 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Best online price

Best online price. Fast delivery, well packed, and received exactly what I ordered in perfect condition. Very happy thanks x

21 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

placed an order and never received…

placed an order and never received it.contacted company via email and there trying to say there is no record of order.ive got all the details of order plus transaction details with authorisation code from bank and still saying no record.I would never use this company again as seem to want your money but not provide goods paid for

25 luglio 2023
Non scritta su invito
Logo di Sense42

Risposta di Sense42

sorry I dont see your order on our system, please email sales@sense42.co.uk with tracking number and email you used for order. Ill try and track it down

Valutata 5 stelle su 5

I’m very happy with my orders

I’m very happy with my orders, they smell absolutely beautiful. The alien room and linen perfume spray is fabulous. Also the alien diffuser I ordered and the alien perfume. I’m very happy with all my products and I would like to say thank you so much. All deliveries were on time. Only thing I was a little bit concerned about was that they was all delivered separately, which meant I ended up paying more in delivery fees but apart from that everything is good I would love to win the alien room alien and linen perfume spray as it’s absolutely beautiful so hopefully I will be lucky winner. Thank you very much once again. Kind regards, Ruth Wilson

16 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

My order placed on 10/04/2023 I didn’t…

My order placed on 10/04/2023 I didn’t receive it until today 18/04/2023 even any updates

9 aprile 2023
Logo di Sense42

Risposta di Sense42

Possible reasons for delay include weekends, delivery issues, and processing times. Apologies for lack of updates, we'll improve.

Valutata 4 stelle su 5

I bought an eau de parfum

I bought an eau de parfum from Sense42.
Delivery was fine.
I've tried the scent a few times but, unfortunately, I don't like the product.
I will use Sense42 again.

30 dicembre 2022
Logo di Sense42

Risposta di Sense42

you ordered Mauboussin Cristal Oud Eau de Parfum Spray - 100ml on the 30th Dec 2022

Valutata 5 stelle su 5

I was very pleased with my Sense42…

I was very pleased with my Sense42 shopping experience. I was buying for Christmas and I quickly found what I was looking for, a good variety for choice and at an excellent price. Delivery was fast and I found the whole experience quick and easy. The gifts I gave were very much appreciated. Will certainly be buying again in future. Thankyou.

18 novembre 2022
Valutata 5 stelle su 5

Perfect Present

I purchased perfume of
Sense 42 it was Michael Kors Twilight Shimmer I could not find it anywhere else. Delivery very fast and item perfect it was for a good friend she was delighted. I will be using this company again. Thank You

14 ottobre 2022
Logo di Sense42

Risposta di Sense42

Thank you for the positive feedback! We appreciate your business and look forward to serving you again in the future.

Valutata 4 stelle su 5

Despite paying for fast track delivery…

Despite paying for fast track delivery my order took nearly a week to arrive but this was due to royal mail strikes causing backlog on delivery order arrived as described and will definitely use sense42 again in the future

16 dicembre 2022
Logo di Sense42

Risposta di Sense42

Thank you for the positive feedback! We appreciate your business and look forward to serving you again in the future.

Valutata 1 stelle su 5

You were unable to fulfil my order

You were unable to fulfil my order ! Don’t advertise something that’s not in stock . I am also still waiting for my refund since 14th Dec !

14 dicembre 2022
Logo di Sense42

Risposta di Sense42

I am sorry that we were unable to fulfil your order. We do our best to keep our inventory up to date, but sometimes items do go out of stock. I will check on the status of your refund and make sure that it is processed as soon as possible. Thank you for your patience.

Valutata 5 stelle su 5

Arrived in time for Christmas

The perfume set ordered was in good condition and delivery was as prompt as it could be with the postal strike going on. Arrived in time for Christmas. Very pleased with purchase

10 dicembre 2022
Logo di Sense42

Risposta di Sense42

Thank you for the positive feedback! We appreciate your business and look forward to serving you again in the future.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più