I had an issue with my Boomstik And the customer service was incredible: quick response, respectful and kind, solution focused!!! I am a new customer after being loyal to snother brand for 6 yrs. I... Leggi di più
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Man I gotta say, anytime I need support from Selkirk their customer service is by far the best I’ve experienced! I recently bought the new Boomstik which is amazing but during match play my partner an... Leggi di più
The sales representative helped guide my wife, whom is crossing over from playing USTA Open level tennis. Because my wife used a 2-handed backhand, the sales rep had personally used both paddles we we... Leggi di più
I have been using exclusively Selkirk products since I got into pickleball in late 2024. Not only are the products great, but their customer service is excellent if you ever have an issue. I appreciat... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The leading high-performance Pickleball paddle brand backed by the Pros. We Are Pickleball.™ We are a family-owned business in the beautiful area of Coeur d'Alene, North Idaho—literally located in the shadows of the southern beginnings of the Selkirk mountain range. We have a passion for the game of Pickleball and are seeking to bring it out of the leisure-sport perception and elevate it as the exciting sport that it is. Not to just retirees and seniors but to a whole new generation of serious athletes that have found the agile challenges and need for adrenaline-rush reflex speed of Pickleball to be surprisingly addictive—which is the main reason Pickleball is becoming the fastest-growing sport in the U.S. and soon, the world.
Informazioni di contatto
12037 N Tracey Rd, Hayden, 83835, Hayden, Stati Uniti
- (800) 759-4326
- support@selkirk.com
- selkirk.com
4,7
Eccellente
569 recensioni
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Le persone hanno visualizzato anche
Quick response
Quick response, very professional and resolved my issue perfectly@
22 luglio 2024
Non scritta su invito
Top notch warranty
Selkirk Sports warranty: Reliable, hassle-free, and customer-centric. They stand behind their products, ensuring satisfaction and peace of mind. #SelkirkSports #Warranty
7 luglio 2024
Non scritta su invito
Great paddles and equally good customer…
Great paddles and equally good customer support. I appreciate the fact that you can order a paddle on-line and exchange it within 30 days if it’s not quite what you are looking for. We all have different needs in our paddles whether it’s speed, power or spin and it takes using a paddle a few times before you know if it’s the right paddle for you.
3 luglio 2024
Non scritta su invito
Size Matters: A Call for Clearer Paddle Dimensions
I recently purchased the Invikta Legend paddle and noticed a discrepancy in the handle length measurement. The website specifies a handle size of 5.25 inches, but upon precise measurement using the standard procedure, I found the actual length to be 4.8 inches. To avoid potential customer confusion, I suggest including detailed dimension lines or clarifying the measurements in the product description to ensure accuracy and transparency.
2 luglio 2024
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2 Comments
The B2B site is great - 2 complaints.
1. Shipping is always high..., higher than other suppliers of similar distance.
2. You need better discount levels for retailers who order higher volume.
Thanks
1 luglio 2024
The Selkirk Customer Service Team was…
The Selkirk Customer Service Team was quick to assess and ship a replacement paddle. My warranty submission and receipt of the replacement paddle happened within a week.
20 giugno 2024
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Very helpful
Very helpful and quick resolution to my warranty issue.
14 giugno 2024
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Excellent customer service and very…
Excellent customer service and very impressed with their community growth program which enabled me to work with the City of Rochester, NY to bring all of the recreational, social, physical & mental health benefits that are available in suburban towns into the City of Rochester for the benefit of its 220,000 youth, families and adults.
1 giugno 2024
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Selkirk employees care...
I am always happy interacting with Selkirk employees as they always seem to be very engaged and take personal ownership.
2 giugno 2024
Famous Brand Treats Customers Like Royalty
As probably the most well known pickleball paddle brand, it was amazing to discover that Selkirk is a family-owned business that treats a customer as if their world depended on that person's good experience and brand loyalty! They replaced a paddle with minimal questions and immediate replacement. Stunning!
28 maggio 2024
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Easy to view all the options for a…
Easy to view all the options for a paddle, and even easier to select the options when I decide what works for me. Great options all around in weight, color, style, grip size.
1 giugno 2024
Always such a pleasure dealing with…
Always such a pleasure dealing with Selkirk and Selkirk customer service. Orders always come out correctly and if they don’t, Customerservice takes care of it right away. A pleasure to do business with this
31 maggio 2024
Unmatched Client Service
Kelli Feguson, was really easy to work with. She was prompt to respond to my request, and provided detailed feedback immediately.
9 maggio 2024
Non scritta su invito
Friendly
Friendly, open support service. Quality equipment with quality customer service.
8 maggio 2024
Non scritta su invito
Great service
I was amazed to see how the warranty process works here. There was no gap for me in having a paddle to play during the warranty claim process
1 maggio 2024
Non scritta su invito
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