Terrible. I ordered a CPAP with 3,000 hours, but they sent me one with 5,000 hours without refunding the price difference. The device is in TERRIBLE condition, ready to be thrown away. I asked for a r... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Didn't get the order right but did do all they could to rectify problem. Received order promptly and everything in good working order. There is a need for better advice on what is required for particu... Leggi di più
Ordered reconditioned oxygen concentrator. Good price. Great customer service, even AI worked! Fast delivery via Fed Ex. Really well packaged. Highly recommend. Only downside I would say is no warrant... Leggi di più
L'azienda ha risposto
Ordered a product but accidentally put the wrong address. Delivery was urgent, but Royal Mail returned the parcel, causing a big delay (10+ days). Called for help and the team was amazing. Th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
SelfiMed UK (company number: 14306139) specialises in the sale and distribution of both new and pre-owned medical equipment. Our inventory is directly sourced from prominent medical institutions within the UK, ensuring the utmost standard and quality. Through this approach, we extend our services to global hospitals, particularly those facing financial constraints that impede them from acquiring new equipment at inflated costs. Additionally, for disabled or critically ill patients requiring top-quality medical equipment within a limited budget, SelfiMed UK is dedicated to meeting their needs and expectations, ensuring access to essential tools for better healthcare.
Informazioni di contatto
Unit 10, Twenty4 Secured Storage, LS12 4HP, Leeds, Regno Unito
- +443301332808
- info@selfimed.com
- selfimed.com
4,1
Molto buono
221 recensioni
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di SelfiMed UK
Thank you very much.
Very helpful and professional.
Very helpful and professional.
Responded with patience, to my many questions.
Highly recommended company.
2 ottobre 2023
Risposta di SelfiMed UK
It is our duty to treat you with respect. You are the fuel needed for our business to move forward. Thank you
cpap
Hello ,thank you for the prompt delivery of the machine, unfortunately it would not perform immediately. to get it to function I had to do a factory reset which meant I had to research a manual on the Internet to find out how to do this as I was not aware initially as to why it wouldn't work. It is now functioning correctly and I'm pleased with it, also it was rather grubby looks like it was just sent out as it came in regards Robert
7 ottobre 2023
Risposta di SelfiMed UK
You have thought us something. Appreciated
Minor problem with order
Minor problem with order, quickly fixed and replacement arrived in a few days.
28 settembre 2023
Risposta di SelfiMed UK
Thank you Richard. We always do our best to solve issues with our customers, no matter how much it costs us.
Risposta di SelfiMed UK
Appreciated you positive feedback. It means a lot to us
Excellent item working perfect 👍
26 settembre 2023
Risposta di SelfiMed UK
Glad that you are happy. Thank you
Excellent Customer Service
Excellent, Reliable, Trustworthy, Honest, Attentive, Ethical and Professional Business. Thank you.
4 agosto 2023
Risposta di SelfiMed UK
Thank you John. It means a lot to our growing process
Devivce don't work
27 agosto 2023
Risposta di SelfiMed UK
Hi Petri,
If you receive an item not working or not as described, please always contact us to change it or refund you.
You have a right to an item as we described. Please contact us as soon as you can.
Risposta di SelfiMed UK
Hi Frank, thank you for amending the review. We are always here to help if any issue.
Producto no enviado
Mi pedido no se envió... Perdi el tiempo y comisiones de los pagos.
15 agosto 2023
Risposta di SelfiMed UK
Estimado comprador, su pedido no fue enviado porque se descubrió que el artículo no funcionaba según lo previsto antes de enviárselo. Le reembolsamos su dinero en su totalidad y, normalmente, no hay que pagar ninguna comisión en caso de reembolso. Lamentamos que no haya recibido el artículo, pero nos complace no haberle enviado un artículo dañado.
Prompt delivery and the product is as…
Prompt delivery and the product is as described.Would recommend.
7 agosto 2023
Risposta di SelfiMed UK
Thank you very much.
The item had a piece missing
The item had a piece missing, replied promptly to my email and sent out the missing piece.
30 luglio 2023
Risposta di SelfiMed UK
I found it just on my table. It fell when packaging. Sorry for that.
High carriage costs
Item was ok but could have used alternative logistics to reduce carriage costs
3 agosto 2023
Risposta di SelfiMed UK
Hi Vincent,
Thank you for the feedback. We accept every comment to help us improve our service. However, when purchasing the item, you had option of selecting “self collection” and pay no shipping fee. This could help you book own courier. ButjYour feedback is very important to us as it is helping us look for an alternative solution for Northern Ireland.
Arrived with plug and other items.
1 agosto 2023
Risposta di SelfiMed UK
Thank you for your positive feedback.
Risposta di SelfiMed UK
You are a great buyer. Thanks for the support
I am delighted with my purchase and how…
I am delighted with my purchase and how they went above and beyond for myself as o am unable to do most things myself
..they sho so.much care for there customers and I am delighted I can give them this rating
21 luglio 2023
Non scritta su invito
Risposta di SelfiMed UK
Thank you very much. We will always do whatever it takes to make our buyers happy.
Risposta di SelfiMed UK
Thank you Susan. Appreciated!
Selfimed were very responsive and very…
Selfimed were very responsive and very helpful, even with the return and refund I asked for when I now longer needed the equipment I ordered.
29 giugno 2023
Risposta di SelfiMed UK
We will always be there for you no matter what. Thank you
Risposta di SelfiMed UK
Thank you for trusting us.
Highly recommended to deal with.
Item as described, fast shipping, smooth transaction. Thanks. Highly recommended to deal with.
23 giugno 2023
Risposta di SelfiMed UK
We are improving our service everyday thanks to your unconditional support.
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