Select Basics Recensioni 

221
TrustScore 4 su 5

3,9

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Valutata 5 stelle su 5

They arrived much quicker than I expected. The protective packing was very well done. And the product itself was really bigger than what I figured it would be and nicer. And give your company an a+.

Valutata 5 stelle su 5

I love this! Not having a charger sticking out of the phone when your using it is so convenient and it charges quickly. The stand is great for watching videos and your wrists and hands don't get tired... Leggi di più

Valutata 1 stelle su 5

I bought nozzle they advertised and the product is plastic. It does not do what was advertised. I had to reach out to my bank because of a hidden fee of 29.99 was charged to my card. I never agreed to... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Placed my order back in May, didn't get email or no other conformation other than my Credit Card statement. Poor costumer services. I had to contact the company about my order. I will never do busine... Leggi di più


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

221 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(221)

220 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Read the fine print...they sign you up for a $29 subscription

This company signs you up for a membership subscription but I'm not sure what the subscription is for. I suggest you steer clear of them. The agreement does state at checkout that YOU WILL BE charged a monthly subscription fee but fails to say what the fee is for! They say you can cancel at any time but it takes forever to cancel. STAY AWAY!

16 giugno 2026
Non scritta su invito
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Risposta di Select Basics

Thanks for the feedback here. We hear the frustration, and we'd like to take care of your specific account, both the refund and the cancellation, directly with you.

If you can share your info through the Trustpilot request our team sent, we'll pull up the account and close it out on our end.

Looking forward to hearing back.

Valutata 1 stelle su 5

They enroll you in an unauthorized membership

They enroll you in a membership, that you did not authorize and if you miss it at check out in 28 days they draft $29.99 from your account and use the premises that you were informed at checkout and in their FAQ, to not give you a refund, this is dirty. They know many if not most will miss it. Although I like what I bought, for this underhanded scheme, I will never buy from them again. No one expects to be forced to have a membership. Underhanded move.

13 giugno 2026
Non scritta su invito
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Risposta di Select Basics

Appreciate the honest write-up. It's fair to separate the product (glad you liked it) from the membership charge (which is what's driving the review), and we want to handle the second part directly with you.

Your info has been requested through Trustpilot so our team can pull up the account, refund the charge, and confirm the cancellation.

We'll take it from here once we hear back.

Valutata 1 stelle su 5

Select Basics misrepresented the size…

Select Basics misrepresented the size of their water nozzle. The first time I connected it to my hose, it came apart and sprayed water all over me. When I contacted them for my refund they said they don’t refund if I had a change of mind. I was covered in water with their cheap product. Bad company,product, and customer service.

12 giugno 2026
Non scritta su invito
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Risposta di Select Basics

Sorry to hear this, ending up soaked from a nozzle that came apart on first use isn't the intro anyone wants to a new product. That's a fair thing to want refunded, and we'd like to take another look at it.

Your info has been requested through Trustpilot so our team can pull up the order, look at the product side, and revisit the refund with you directly.

Appreciate the chance to make it right.

Valutata 1 stelle su 5

Misleading marketing - bad customer service

1st, they charge me undisclosed fees.
2nd, it took 3 weeks until I received the product
3rd, the product didn't work as presented, but they refused to refund.
Bottom line - very bad experience, not customer oriented. DO NOT RECOMMEND1

11 giugno 2026
Non scritta su invito
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Risposta di Select Basics

Sorry this is where the order landed. Between the unexpected fees, the wait, and a product that didn't perform the way it should have, there's enough on this one that we'd like to take another look at the refund decision.

Your info has been requested through Trustpilot so our team can pull up the order, walk through each charge, and revisit the resolution with you directly.

Standing by for your details so we can dig in.

Valutata 1 stelle su 5

;( just no

So when you check out. They pre select a 30 dollar membership !! So if you miss it, you get charged!! And u wont know cuz it will be in 30 days of your purchase!!

31 maggio 2026
Non scritta su invito
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Risposta di Select Basics

Thanks for flagging this, and we hear the frustration. We want to make sure your specific order and any charges are handled properly rather than left here.

Your info has been requested through Trustpilot so our team can pull up the account, review what came through, and get any refunds sorted directly with you.

Appreciate the heads up, and we'll follow up once we have your info.

Valutata 1 stelle su 5

Will not buy from here again

Will not buy from here again.
Thought I was getting an upgrade product that was advertised on their sight in a certain color to know it was an upgraded product to only to receive all basic black not.rose color like the upgrade stated. They said on their end they only have the black.
Phone chargers charge but phone stands are not good quality.
Spray nozzles are advertised metal but are plastic and dont connect in my hoses properly.
Wait time to get products took 2 plus weeks.
Also didnt know when you purchase an item you are put on a subscription.
Customer service was not very helpful. No refunds cause they said it was on my end not theirs.

10 giugno 2026
Non scritta su invito
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Risposta di Select Basics

Reading through this, there's a lot stacked on one order, the wrong color on the upgrade, the nozzle material, the phone stand quality, the wait, the membership signup, and the support response. That's too much for any single purchase to be carrying, and we want to look at it properly.

Your info has been requested through Trustpilot so our team can pull up the order, the listing details on the items you ordered, and the prior support thread, and work through the right resolution with you directly.

Thanks for the chance to follow up properly.

Valutata 5 stelle su 5

It came in really fast

It came in really fast. I do have a problem I ordered it to go on my garden hose and it doesn't fit that was the only reason I bought it. How can I make it work. No instructions came with it

9 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not use this company to ship…

Do not use this company to ship anything, they will sign you up for a subscription service without telling you and they do not accept refunds. Very harsh policy and criminal if you ask me. Scummy.

5 maggio 2026
Non scritta su invito
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Risposta di Select Basics

Sorry to hear about this experience. The refund response shouldn't have been where the conversation ended, and we want to revisit it directly with you.

We've reached out through Trustpilot for your info so we can review the order and the membership in one place and work out a proper outcome.

We'll take it from here once we hear back.

Valutata 1 stelle su 5

They charge you for a subscription …

They charge you for a subscription you're not aware you applied for. You place an order and they sign you up. Bad practice!!! Not worth it. Pass the word!!!!

3 giugno 2026
Non scritta su invito
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Risposta di Select Basics

Thanks for flagging this, and we hear the frustration. We'd like to take a look at your specific account and make sure any charges and the membership itself are handled properly.

Your info has been requested through Trustpilot so our team can pull up the order and the account and work it out directly with you.

Appreciate the heads up.

Valutata 1 stelle su 5

DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM!! They scammed me out of $60 DOLLARS!! If you have already bought CANCEL your subscription IMMEDIATELY. I’m so disappointed and will make more reviews so that no one has to go through this. Customer support has been no help. PLEASE DONT BUY!!!

21 aprile 2026
Non scritta su invito
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Risposta di Select Basics

Thanks for taking the time to write this, and we're sorry the support conversation didn't get you where it needed to. We'd like to take another look at your account directly.

Your info has been requested through Trustpilot so our team can pull up the order, the charges, and the prior support thread, and sort out a real resolution with you.

We'll take it from here once we hear back.

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