Securitas Group Recensioni 320

If there was a negative number, this would still not be adequate for their services. A security company that can't answer phones, messages, or emails promptly. Heaven forbid you have an issue and have to deal with this poor excuse for an alarm company. STAY AWAY!!!

Après la reprise de Stanley par Securitas, un client d'Arlon a son pt de contact le plus proche à Liege ! Ils ne répondent pas aux mails, n'assurent pas de suivi.
Une entreprise à éviter.

Te prospecte par téléphone alors qu'aucun accord n'a été donné et en plus te permettre de te raccrocher au nez.

So here are the bullet points that most Securitas employees will experience.

1. Invasive long screening process that involved family members (personal details/accounts) and results in about 5 months of wasted time to get deployed.

2. Regularly cancelled shifts or unpaid (loss of money)

3. Underpaid holidays and will continue to use and abuse accrual system after
one year of employment so you continue to be underpaid each year for your holidays. (loss of money)

4. If the contract holder issues a pay increase Securitas drag their heels on it for almost a year to save money. (loss of money)

5. They don't respect fixed year to year contracts for core officers so if you need a steady or stable income they will just change it with no notice and you could be earning a lot less. (loss of money) You get treated like a relief officer.

6. They will offer to process and pay for your SIA Licence renewal but they will downgrade your licence qualification from Door Supervisor to Security Guard to save money which limits your future job options.

7. Endless online mandatory e-learning courses using up your free time.

8. The managers are always working for the client and against you.

9. Securitas run each contract at the bare minimum and this results in being overworked and understaffed and having to work some truly awful shift patterns that are no good for your health or family life.

10. In your first few months at the company you'll probably think every is going good as they give you the special honeymoon treatment right at the start but I guarantee all the other previously mentioned points will come later.

11. If you are expecting any quality time off work then forget it as Securitas holiday cover is usually poor, even when you give the company double or more than the required notice you are often denied. Other security companies are far more generous with their holiday entitlement. You will most likely end up with 16 or 22 days holiday if you are lucky.

12. When you do run into problems they will try and talk to you about it informally on their phone so it can be forgotten about and not addressed, they purposely avoid using emails so you can't collect receipts against them for their inaction or any potential legal action you may take in the future.

13. If you do overtime for them once they expect it all the time. (big mistake)

For a company that claims to be from a country with strong labour unions their treatment of UK employees is despicable.

Now you ask yourself is this worth the peanuts they pay?

The worst ever. Very slow services and defective new équipements. For 2 monthswithout alarm system but still the company charging me for that period. The salesman not really helpful as long as a contract just signed for 5 years. For the other house, a service requested, they return my call 45 days later because they don't have enough technicians!!!!!!!!!!!!!!!!!!!!!

Avoid!!!

Originally signed up with Stanley Security. Securitas took over the contracts (with no warning to us). Absolutely impossible to get a hold of. I was on hold for well over 15 hours in all my calls to them to both try to sort out what should be a very minor issue. Their lines often go dead at 5pm EST - I'm in MST, would call them at 1.30pm MST, wait on hold for an hour and a half then have the call just drop because its the end of their business hours in Montreal.

Repeatedly tried emailing them as well, both for tech support and eventually to cancel the service. I did not get ANY replies to my emails.

Eventually on my 3rd call and probably over 5 hours on hold I got through to their "loyalty" department to finally cancel the service, I had to give them 30 days notice, but that isn't a big deal.

What was a big deal was that even though I paid them for the 30 days, they wouldn't cancel the actual Alarm.com account early so I could switch to another provider. To transfer my Alarm.com account it is just a matter of giving Securitas a transfer code from my new provider and everything would transfer over instantly and neatly including all the automations, and account setup.

Securitas has told me they will only cancel the Alarm.com account and not transfer it, so now I have to re-setup everything from scratch with my new provider - automations, routines, rules, security cameras, users, codes, etc.

This company is the personification of incompetence, rudeness and bad service.

I don't know how nobody can get hired. They managed to hire. My former employee who actually stole Clients actually has a judgment against them for fraud and theft. Then again its arizona they hire felons out there. And the fact that her brother worked for until where she is station. That could have something to do with it to talk about a conflict of interest Do not To mention the fraudulent resume. They claim that they were a small business manager of my company.
Since the time named me, they're about to have another judgment on them. I myself might go after the individual for Fraud Because I guess a family member pretended to be me for employment verification

Belle gang d'arnaqueur, c'est de la fraude ce qu'il font !! J'ai payé en totalité touts les appareils (contrôleurs, détecteurs et compagnies ) alors il m'appartiennent c'est logique.

Ce que je savais pas...

C'est qu'ils viennent mettre a votre insus un code d'installateur sur le controleur.

J'ai donc voulu changer de compagnie et il ne m'ont jamais donner le code. Il m'a donc fallu changer touts le systèmes et donc payer encore pour une chose qui m'appartient déjà. Une mise en demeure sera envoyé. Vraiment en colère

Personnel très désagréable à la centrale de plus vous demande si elle devra vous appeler encore souvent alors que c'est un peu leur job !!!! Ce n'est pas la première fois que ce genre de problème à été constaté et remonté chez eux.

Sehr sehr unfreundliches Personal.
Manieren einzelne Mitarbeiter ohne Worte.
Für ein internationales Publikum
Ein absolutes NO GO.
HOFFE ES ÄNDERT SICH WAS
Fraport sollte sich von diesem Unternehmen trennen
Ein Beschwerde Brief geht mit Unterschriften Betroffene Reisende an Fraport..

Mycket obehaglig och påträngande försäljare knackade på sent på kvällen.

Fraport Security 28.10, Passagiere stehen vor dem Check und dann wird die Kontrolle einfach geschlossen. Schichtende. Passiere sollen sich wieder hinten anstellen, keine Eskalationsmöglichkeit, stumpf auf die Polizei verwiesen. Prozessschwächen und keine Möglichkeit zu eskalieren.

If I could give less than one star I would. This company has the worst service. Alarm failed and after a month of calls, all with long holds we still had no technician contact us. We had to pay out our contract to cancel even though this company breached the contract by not the providing service that we paid for. Do not use Securitas Technology!

Absolutely useless HR department. Applied in 2018 and was offered interview then nobody got back to me. Applied a few weeks back. Breached the Equality Act 2010, constantly putting up barriers, and dragging out processes. HR no comprehension of basic legal/medical issues, and no pragmatism . Complete waste of time. Just got fed up of jumping through hoops. Don't bother applying if you have a disability! Had blanket bans on application form even though outlawed by DDA about two decades ago.

Just watched you tube video at scamton barracjs where securitas has security there your security attacked a member of the public by grabbing him to the ground and strangled him then started to fight him 6 onto one disgusting behaviour for security to act like this they should be taken from duty and sacked bad for your company security should be calm and assertive on thier side of the gate not come over to where the public are and start a fight 23 years ive been in security and this type of thugs should not be tolerated in security

Please do not use this company, the have contract terms that you are unable to get out of without paying for an additional 12 months for no service after cancelling your contract. They say that your existing system with them is now incompatible to get you to buy a new system then when you say you are leaving to another provider they will invoice you for a full 12 months fee which they say is in the original contract small print which the conventionally forget to mention when they are selling you the product. Avoid this company at all costs.

Got rooked into a contract and they are the worst company ever! The service is terrible. Equipment failing and we can’t get a service man! They want over $2000 for us to cancel. The salesman was sure good at convincing me to sign up though. He said they have a service company right in my city (Red Deer). It was supposed to be Stanley, was a lie! All reviews of previous employees say they are crooks also!
So now I have spent weeks trying to get the equipment fixed with no luck yet. More equipment failed today!
What a scam! Do not sign with them!!

Aujourd'hui je reçois un coup de téléphone de Securitas (ce numéro a deja appelé pour une fausse alarme chez nous). On me demande mon mot de passe. Pourquoi ? Le gars comme un robot me répete vous etes Madame..... rue ........ Je refuse de donner mon mot de passe je n'en vois pas la raison. Je demande pur quelle raison on me demande mon mot de passe, on me raccroche au nez. Qu'est ce que je regrette de ne pas avoir été à la concurrence ...... :/

Für mich war mal die Securitas,eine gute Firma,aber jetzt arrogant hoch 10,Rezension sterne -8 ist die schlimmste Firma wo es gibt

Non je ne suggère pas cette compagnie. Je suis au Canada et depuis qu'ils ont pris la relève de Stanley-Microtech, il est très difficile de les rejoindre. Et pour cette raison je suggère de ne pas faire de paiement préautorisé avec une carte de crédit.
J'ai fait plusieurs appel car mon système indique toujours que la batterie est faible même après avoir pris des batteries neuve et vérifiées pleine charge. Chaque fois on me fait faire des modifications, ôter et attendre quelques heures avant de remettre une nouvelle batterie, repartir le système, etc. 3 appels, même chanson même si j'explique avoir déjà fait l'opération. Dernier appel, le tech me dit que ca peut prendre jusqu'à 48 heures... mais encore une fois sans succès.
J'ai donc décidé de cesser mon service plutôt que de changer le système qui est surement désuet! J'essais de les rejoindre, temps d'attente minimum 30 minutes, aussitôt que je parle de cessation de service, on me remet en attente pour un autre département, une fois, c est la facturation, 1 heures d'attente pour finalement être coupé par eux. à l'appel suivant on me dit que c'est l'équipe fidélisation pour encore une heure d'attente sans plus de succès. J'essaie le service client, ou le département des ventes, ils répondent vite mais une fois les informations prises, ils ne peuvent rien faire et me transfère de nouveau, même chose... En passant, j'ai changé de tactique, je déménage et le futur proprio a son propre système, en ligne en attente d'une réponse qui prendra près de deux heures, 2 transfère, 2 départements.
Mais j'ai réussi. C'est fait je suis presque partie de securitas après plus de 10 ans, espérons qu'il n'y aura pas de suite!