Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

One of the best and trusted forwarders to ship products from US to India. Have been using it for few years now. Excellent interface, human managed excellent support staff and competitive pricing rela... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Buy For Me Service is great. Unable to use international credit cards on some USA websites, they can help to purchase. Fast shipment.

L'azienda ha risposto

Valutata 1 stelle su 5

I've ordered an important parcel which has been shipped to comGateway in Portland Oregon, now it's stuck there! I'm desperately trying to organise shipment to Australia but can't. The parcel is sta... Leggi di più

Valutata 1 stelle su 5

Just like everyone else on here my parcel disappeared and absolutely no response from them for a month now. Have been using them for 5 years non stop and ever since they changed ownership, seems like... Leggi di più

Dettagli dell'azienda

  1. Servizio di spedizione merci

Scritti dall'azienda

Shop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

325 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Great Service overall

Great Service overall, 1 star short due to package ripped open.

3 aprile 2020
Non scritta su invito
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Risposta di comGateway

Sorry for that hiccup Anthony. It is possible that your package was opened during customs clearance. Rest assured that we always ensure packages are securely packed prior to international delivery. We'll forward your feedback to our shipping team and courier partners. Enjoy your purchases!

Valutata 5 stelle su 5

It is not easy... but once done, the goods arrive fast

The whole process is not simple but once you do it it becomes clear. and easy. The language and terms used are specific to the shipping goods so it takes a while to get familiar. The website UI is not the best. But once you select the item and agree to ship and pay, the goods arrived really fast well (re) packed and in good condition.

3 aprile 2020
Non scritta su invito
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Risposta di comGateway

Thank you for sharing your experience Ramesh. Send us an email on how you think we can improve further and we'll ensure it'll reach the appropriate department. Cheers!

Valutata 5 stelle su 5

Awesome customer service!

This is my first time using their service. I am quite surprised on their efficiency in delivering my parcel especially their great customer service. Even when Malaysia is under Restriction Movement Order, they still help me in the best way they can.

Thumbs up to them and please do not hesitate to use their service.

One minor things that they may can consider to improve would be their address registration where there are limitation in the number of character that we can use. Other than that, all was great!

24 marzo 2020
Non scritta su invito
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Risposta di comGateway

Despite the Global Health Concern and delivery constraints, comGateway is still "business as usual." We have also noted the character limit in the delivery address and have forwarded it to our team. Thank you again for your feedback and stay safe!

Valutata 1 stelle su 5

Not the first time

bought a monitor, paid $200 for shipping and insurance through comgateway, poor handling, monitor broken. They deny responsibility and instead blame on manufacturing defects. Im speechless! after a few more emails, they shift the blame to DHL and local Customs, they cant do anything. what is the point of paying insurance when they deny its their responsibilities. now I need an official letter from them so that I can take DHL and local Customs to court.... Comgateway will be my witness.... Crating? it cost another $200.... who would spend another $200? whoever comes up with that idea can get a new job. just buy from Amazon.. cheaper shipping

18 marzo 2020
Non scritta su invito
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Risposta di comGateway

We're sorry to learn what happened to your package Benjamin. Please note that we offer crating and other safety material add-ons for your packages. Rest assured that insurance can be claimed in most scenarios. Nonetheless, we have coordinated with our support team to see the best resolution possible for your case.

Valutata 5 stelle su 5

My Best Hub

Good experience with using as our Hub agent
Fast respond & fast update for any question
Always choosing & support, i have every week shipment, until now almost 5 years experience

18 febbraio 2020
Non scritta su invito
Valutata 5 stelle su 5

It was a great experience!

It was a great experience. I faced a little issue with some loss items during the shipping transfer and a staff from Comgateway name Nicole, walked me through the whole process on claims. She was very patient and understanding. Comgateway is really and highly trustworthy in terms of customer care and handling of goods. I wish you guys continued success!

11 febbraio 2020
Non scritta su invito
Valutata 5 stelle su 5

Great rates

Great rates, quick shipping. Absolutely love the convenience and the options for shopping in the US.

11 febbraio 2020
Non scritta su invito
Valutata 5 stelle su 5

Good customer support with fast shipping time.

I usually use comgateway and shippingcart for shipping items from the US (aside from dhl direct from merchant) . What i like most about cgw is their fast shipping time and their customer support compared to SC. My last package from a merchant was supposed to come in 1 box but unfortunately, they shipped one item (lipstick) separate from the others. This made my package more expensive to ship because of 2 boxes (that damn lipstick). Contacting them regarding this, they offered a complimentary repacking which brought the price down. If only they do combine/repack items for free like what shippingcart does, then i will choose cgw all the time.

10 febbraio 2020
Non scritta su invito

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