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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had an issue with my new water maker. I called and was treated above expectation by the team. They took the time and went above and beyond to make sure I got the correct parts and understood how to... Leggi di più

Valutata 5 stelle su 5

I bought the 40gph 24v model for our catamaran and did the installation myself. At one point I made a critical error-- I applied too much thread tape and ended up stripping out two (!) of the m... Leggi di più

Valutata 5 stelle su 5

(1) Outstanding response time to technical questions. I've owned two of the Sea Water Pro water makers for 5 years and they still treat me like I just purchased the systems and am still in warranty.... Leggi di più

Valutata 5 stelle su 5

We have a Seawater Pro Watermaker and we love it. Not only because it works perfectly but it is also simple, easy to maintain and most importantly the customer service is outstanding.

Dettagli dell'azienda

  1. Servizio di trattamento delle acque

Scritti dall'azienda

SeaWater Pro makes only the highest quality marine water makers for boats and yachts. Our water makers are guaranteed to last because we do not use any electronics that can corrode or malfunction in marine environments. Our patented pressure regulators ensures that you will have a hassle free experience and that your SeaWater Pro water maker will run effectively and efficiently for years to come. All our water makers are manufactured in the U.S. under our highest standards.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

271 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(271)

8 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mike made the experience great

Mike made the experience great. I was replacing the workings of an old water maker and with his help and some excellent videos, we came up with a great solution. The complete kit arrived a week after in perfect shape, excellent materials and I look forward to an easy install.

22 giugno 2023
Valutata 5 stelle su 5

Customer service AWESOME!

Customer service AWESOME!
I called ahead prior to ordering and asked a few questions and all were answered and explained clearly. We ended up ordering a 40gph system which was delivered on time, with all main components tested prior to shipping. ( even included extra parts, and yes they're serious about " Don't over tighten the tubing connections). the hardest part of the project was how did I want to lay out the components, so that it was all easy to access but didn't block my access to other systems. after that was figured out installing was a breeze, and when testing no leaks no problems, everything worked great!
We would highly recommend this system, its simple not complicated and very straightforward in assembly and in operation.
We'll be putting it to work for a month long cruise up the coast into British Columbia waters and Northern Puget Sound, and will provide an update afterwards.

Steve and Annie

22 maggio 2023
Valutata 1 stelle su 5

Customer services leaves much to be desired.

Customer services leaves much to be desired. I’ve called twice, both times I received a very short response. Today I texted with a question and this is the response I received verbatim:

“What you're missing is that you haven't read the manual, I'm really not here to read it for you.”

BTW, I’ve read the manual, looks great and has great information for installation, but has minimal info for operating the equipment and none for the info I needed. Life is too short to deal with arrogant vendors like this.

19 giugno 2023
Non scritta su invito
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Risposta di seawaterpro.com

I understand you just purchased a boat with our water maker pre-installed, you didn't install it therefore you have a lot of questions.
You are correct, the manual is great and it has all the answers you need, you're also correct that life is too short. Both times you called I answered your questions 100%. Verbatim I said "I am not here to read you the manual". Regards Mike

Valutata 5 stelle su 5

Great service for a change

Wally explained everything but then he sent the install manual, which was a big help. It has all the specs and dimensions that made ordering with the knowledge that it would actually fit. Water maker arrived in 5 days!!!

9 giugno 2023
Valutata 5 stelle su 5

Mike’s knowledge and availability was super helpful

After several conversations with Mike at Seapro I pulled the trigger on the 40/gal per hour AC system. I installed it myself and of course had a few questions along the way. Mike was always available to answer questions and give valuable installation tips and feedback. Systems in and working, would recommend this system if you have the space for two reasons. I installed it so know how to troubleshoot and maintain it and spending $5k vs the $20k (without install) I was considering is a huge discount for the same end result.

10 maggio 2023
Valutata 4 stelle su 5

Service is great

Service is great, shipment also. Only one star less because a delivery of a wrong pump. They solved the problem very fast.

9 maggio 2023
Valutata 5 stelle su 5

We have to open all the packages yet…

We have to open all the packages yet before we install in 7 to 10 days. The owner Mike was great in answering our questions and answering the call on first ring. I would suggest for $20 to include the rAw water filter and save the hassle of ordering separately. If everything goes smoothly we will pass along the good word which is how we learned about your product.

18 maggio 2023
Valutata 5 stelle su 5

Great Product & Services

Great Community Reputation as it pertains to Seawater Pro's Product coupled with Customer Responsiveness, Professional Services, and flawless Communication.

9 maggio 2023
Valutata 4 stelle su 5

Quick delivery but packaging concern

Appreciate the quick delivery.

All the parts look good but the main box was left on our front porch and the “band” around the box had slipped, and both sides of the box were open - no staples connected!!!

I don’t see any damage but was concerned.

13 maggio 2023
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Risposta di seawaterpro.com

Is this a review for UPS or FedEx ?
Any of these two couriers should have never delivered this box in this condition. Should have been returned to sender.

Valutata 5 stelle su 5

Great product

Great product, great after sale support. I have had Sea Water Pro products on multiple boats. They are easy to operate, reliable and easy to maintain.

9 maggio 2023

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