Cannot fault Scrap local at any point. The website is easy to use for a quote, plus they gave the best quote for scrap car. I checked a few quotes. The lady I spoke with to book in collection was... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very fast and efficient, collection was quick and simple and took less than 30 minutes. Collection driver was very helpful and explained the process of notifying DVLA. Definitely recommend.
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Lovely staff when speaking to Operators by telephone. Very polite and fruendky approach. Josh, who collected the car was very punctual, very friendly, took care with the documents and the car, gave us... Leggi di più
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Absolutely fantastic service! Lovely, friendly & courteous on the phone. Sorted collection of my car within 2 days of the telephone call. Couldn’t access the boot to retrieve some belongings & Wi... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Scrap Local is one of the fastest growing networks of scrap metal dealers & vehicle dismantlers in the UK. Find dealers nationwide for everything scrap today!
Informazioni di contatto
Goose House Lane, BB30EH, Darwen, Regno Unito
- 01706577574
- scraplocal.co.uk
4,8
Eccellente
226 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very fast and efficient
Very fast and efficient, collection was quick and simple and took less than 30 minutes. Collection driver was very helpful and explained the process of notifying DVLA. Definitely recommend.
1 ottobre 2026
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Risposta di Scrap Local
Thanks for the five-star review, D P Floyd! We’re pleased the collection was quick and straightforward, and that the driver helped explain the DVLA process. Thank you for recommending Scrap Local.
Came when said
Came when said, kept in contact. Easy transaction. Driver (Beardo) very helpful with process
30 settembre 2026
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Risposta di Scrap Local
Thanks for the five-star review, Richard! We’re glad the communication and collection went smoothly, and that Beardo was helpful throughout. Thank you for choosing Scrap Local.
Dave was lovely,friendly helpful and…
Dave was lovely,friendly helpful and very polite , ,great service , thankyou 👍
29 settembre 2026
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Risposta di Scrap Local
Thanks for the five-star review, Sharon! We’re glad to hear that Dave conducted himself in such a professional manner. Thank you for choosing Scrap Local.
It went like clockwork notified of…
It went like clockwork notified of arrival time no issues.
Money came through as and when they said.
What's not to like.
Thank you
24 settembre 2026
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Risposta di Scrap Local
Thank you so much for your 5-star review! We are thrilled to see that everything went smoothly for you!
Great all round
Cannot fault Scrap local at any point.
The website is easy to use for a quote, plus they gave the best quote for scrap car. I checked a few quotes.
The lady I spoke with to book in collection was very polite, helpful and very good at what she does, the questions were smooth, no messing about.
Dave came to collect, he called me 15 minutes before arriving. He was polite, and quick at loading the car and dealing with the documentation side of things too.
All in all, great service all round and quick no messing, job done!
Definitely use again if/when needed, thanks Scrap local!
24 settembre 2026
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Risposta di Scrap Local
Hi, Gemma! Thank you so much for your kind review regarding the website navigation and our collection driver Dave!
Easy quick and speedy process friendly…
Easy quick and speedy process friendly also :)
22 settembre 2026
Non scritta su invito
Risposta di Scrap Local
Thank you for your 5-star review Emma!
1st time I've used this company
1st time I've used this company, called to confirm time, turned up on time. Dealt with efficiently and quickly and friendly too. Thanks Dave.
21 settembre 2026
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Risposta di Scrap Local
Hi Emma! Thank you for leaving us a 5-star review. We hope you consider using us again in the future!
Excellent firm to deal with !
Excellent firm to deal with !
This was a genuinely good experience
Thanks Beardo the driver :)
16 settembre 2026
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Risposta di Scrap Local
Thank you for taking the time to leave a lovely review regarding your experience with Scrap Local and our driver Beardo! We really appreciate it!
the driver was very friendly and…
the driver was very friendly and communication was great
4 settembre 2026
Risposta di Scrap Local
Thank you for your kind feedback, Peter!
Sold my working car through Scrap Local…
Sold my working car through Scrap Local who gave a guaranteed price, but upon collecting was offered £150 less! The collection man seemed to be making up faults as he went along. Scrap local refused to do anything about it!!!
4 settembre 2026
Non scritta su invito
Risposta di Scrap Local
Thanks for taking the time to leave your review, (as promised) Russel.
We’re sorry you were unhappy with the outcome of your collection, but we feel it is important to clarify the facts for anyone reading this review.
The quoted price for your SCRAP - 2006 BMW 5 Series was £750.
As clearly stated in both our booking confirmation and terms, this price is guaranteed **provided the vehicle is complete with no missing parts and accurately described at the time of collection.**
At the time of booking, you described the vehicle as complete, with no issues and no damage.
However, when our collection agent inspected the vehicle, several issues were identified that had not been disclosed.
These included warning lights relating to the air pump/airbag system, marks and damage to multiple body panels, scuffs to the front bumper, and the vehicle requiring a jump start.
These are not insignificant points when dealing with a vehicle being purchased for scrap.
A scrap operator's valuation is based on the recoverable value of the vehicle, including its parts and materials. Damaged or defective components naturally reduce that value.
The revised valuation was explained to you at the collection point, and you were given the option for the vehicle to be left with you if you were unhappy with the revised price.
You chose to proceed with the sale, handed over the keys and logbook, and were paid £600 in full.
Following the collection, you contacted our team requesting the additional £150 and threatened to negatively publicise the matter on Facebook if this was not paid.
We cannot retrospectively pay the original quoted price where the vehicle's actual condition differs materially from the description provided at booking. irrespective of the threats of reuptation damage.
We have also obtained comparable valuations from other scrap operators for the vehicle in the condition presented, with quotes ranging from approximately £180 to £300.
Against that context, the £600 you was ultimately paid - was, in our opinion, a fair and very competitive scrap valuation.
It is important to understand that *Scrap Local is a scrap vehicle service, not a retail vehicle marketplace.*
The price offered reflects the vehicle's condition and its value to a scrap operator.
If you believed the vehicle was worth more based on its age, model or potential retail value, a private sale through a retail marketplace would have been the appropriate route.
We therefore completely reject the suggestion that you were “scammed”. You were given a conditional guaranteed price based on the description provided, the vehicle was subsequently found to be materially different from that description, the revised valuation was explained to you, you were given the opportunity to decline it, and you voluntarily proceeded with the sale.
We are happy to provide Trustpilot with the relevant booking information, photographs, call records and other documentation should they wish to verify the circumstances of the case.
Likewise, should you choose to take this matter to Facebook or the media, as you threatened to do, we will stand by our position and provide the evidence necessary to substantiate it, including the booking details, relevant call recordings, photographs of the vehicle and comparable quotations from other scrap operators.
You are entitled to be dissatisfied with the outcome, but that does not make the transaction unfair or fraudulent. The evidence supports the valuation offered and the way the collection was handled.
Risposta di Scrap Local
Hello Ste, we are thrilled you were happy with the level of service from the team at Scrap Local. Thank you for your custom!
Instant quote with great price paid.
Instant quote with great price paid.. Aranged easy quick pickup of my vehicle and payment was sent fast.
Great comunication and friendly people all the way through the process. Would highly recomend and will be using them again next time i need.
26 agosto 2026
Risposta di Scrap Local
Thank you for your kind review Mark! I'm glad the process went smoothly and you received a speedy payment.
Offered me a guaranteed (and not made…
Offered me a guaranteed (and not made up like wbac) good price which I was happy with, I booked a timeslot, they turned up after a phone call to say that they were on their way, they collected it and 3 hours later the money was in my account, highly recommend scrap local, offered the best price also 👍
25 agosto 2026
Non scritta su invito
Risposta di Scrap Local
Thank you for your 5-star review Geoffery! We are delighted to see that the team exceeded your expectations from our easy booking process to the payment into your account within a matter of hours!
Good service
Good communication, prompt service, fair price paid, efficient recovery by Beardo
13 agosto 2026
Non scritta su invito
Risposta di Scrap Local
Hello Brian! Thank you for leaving a 5-star review for our driver Beardo!
Lovely staff when speaking to Operators…
Lovely staff when speaking to Operators by telephone. Very polite and fruendky approach. Josh, who collected the car was very punctual, very friendly, took care with the documents and the car, gave us helpful advice. Did a good thorough job.
19 agosto 2026
Non scritta su invito
Risposta di Scrap Local
Hi Geraldine, thank you so much for your lovely review regarding our Driver Josh. We are happy to see he gave you the 5-star service we thrive for!
Excellent service
Excellent service, easy process & communication was great.
Beardo collected the car, was very pleasant and informative. Thank you. Would definitely use again and recommend.
17 agosto 2026
Non scritta su invito
Risposta di Scrap Local
Afternoon Lisa, thank you so much for your kind review!
A great company to deal with
A great company to deal with, the staff I spoke to by phone after booking collection on line seamed very friendly and it wasn't a complicated process either. The chap that came to collect my car, Beardo was very friendly, genuine, polite and an excellent ambassador for the company.
I do hope however not to use them again anytime soon given their line of work, I love my cars!
I would definitely recommend this company to anyone looking to scrap their car, excellent service with a smile and the price given was decent too. 10/10.
14 agosto 2026
Non scritta su invito
Risposta di Scrap Local
Thank you so much for your lovely review Jim!
Really helpful company quick to reply…
Really helpful company quick to reply to emails and helpful with enquiry, goods packed very well when received and exactly what i wanted
well recommended
14 agosto 2026
Risposta di Scrap Local
Hi Anthony, thank you so much for leaving us a review. We hope you continue to use Salvage Local for your car parts in the future.
BEARDO was amazing very good with all…
BEARDO was amazing very good with all that was required to do a excellent job
12 agosto 2026
Non scritta su invito
Risposta di Scrap Local
Thank you for taking the time to leave Beardo a lovely review, Gary!
Speedy delivery great service will…
Speedy delivery great service will definitely use again
7 agosto 2026
Non scritta su invito
Risposta di Scrap Local
Thank you, Mike!
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