Kellie got us sorted with our cruise and has also come back to us to help with other questions since booking. Unlike other Travel Agents i have used in other companies who dont reply once they have ma... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Hi, I had been pondering over a winter cruise for almost a month, and when Joanna called me from the Cruise Centre, she very quickly made it easy for me to make up my mind. Very professional... Leggi di più
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Enquired about several cruises. Decided on one but wanted a few changes and found Debbie very helpful. Now all booked and looking forward to enjoying our cruise in October.
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Quick email response with cruise details I requested. Gave me time to check everything over and get back to Debbie South at a time convenient to myself. Debbie answered all my questions quickly and c... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Founded over 50 years ago, Scotland's Cruise Centre is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Informazioni di contatto
3rd Floor, 35-37 Carrick Street, KA7 1NS, Ayr, Regno Unito
- 0800 019 0053
- webenquiries@scotlandscruisecentre.co.uk
- scotlandscruisecentre.co.uk
4,9
Eccellente
730 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Ally was very helpful
Ally was very helpful, took all the hassle out of searching the internet for hours trying to organise flights and a cruise. Ally has arranged several cruises for us now and it’s always first class service.
14 agosto 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
Thank your for your kind word about our Sales Expert Ally. She will be thrilled to hear that you recieved first class service from her. I am delighted that Ally took the hassle out of searching the internet for hours to find your perfect holiday.
We really appreciate your repeat business and we wish you an amazing cruise when it comes around.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Excellent service. Thank you!
Excellent service from the Scottish Cruise Centre. Thank you
7 agosto 2025
Risposta di Scotland’s Cruise Centre
Thank you for your wonderful five star review. I am delighted to hear you recieved excellent service from us at Scotlands Cruise Centre.
We wish you the most fantastic cruise when the time comes.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Risposta di Scotland’s Cruise Centre
Thank you very much for your five-star review, Jacqueline. I am delighted to hear your booking experience with us was friendly and cost effective for you.
Please let us know if there is anything further we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Great service
Mem listened to my requirements & offered suitable options. Very polite & helpful
17 agosto 2025
Risposta di Scotland’s Cruise Centre
Thank you very much for your five-star review, we truly appreciate you taking the time to pass on such positive feedback. I am delighted to hear that Mem listened to your requirements and offered options to match your requirements. It is great to hear your booking experience was helpful and polite.
I hope you have a wonderful trip.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Great Service
Naomi always give great advice and finds a good deal. Nothing is too much trouble.
11 agosto 2025
Risposta di Scotland’s Cruise Centre
Dear Mrs McIntosh,
Thank you for taking the time to share your feedback with us and also for the 5 star rating. It gives us much pleasure to know that you've chosen to book with us once again and I will be sure to pass your kind words of praise onto our cruise expert Naomi. It has been our absolute pleasure to assist you and we hope to make your next experience with us just as positive.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Debbie
Debbie, Thanks for your help with the various options and helping us decide on the cruise
16 agosto 2025
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Risposta di Scotland’s Cruise Centre
Dear Mr McAllister,
Thank you for taking the time to review us. It makes our day to know that our cruise expert Debbie was able to provide you with a 5 star booking experience recently. Our whole team strives to keep our customers happy but we can only do it thanks to amazing customers like you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent customer service
Had a great chat with Harris from cruise kings, very knowledgeable & helpful answered all my queries with ease & made my booking very easy
15 agosto 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
We are grateful for your feedback on our service and thank you for the 5 star rating. It is lovely to hear your kind words of appreciation for our helpful and knowledgeable cruise expert Harris and I will make sure that he receives your feedback. Thank you for choosing us and we wish you wonderful cruise when the time comes.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Easy to book with Lisa
Easy to book with Lisa everything explained well also booked parking !
1 agosto 2025
Risposta di Scotland’s Cruise Centre
Dear Mrs Findlay,
Thank you for your positive feedback on our service. I am happy to hear that our cruise expert Lisa made your booking experience seem easy with her 5 star service and will make sure that she receives your feedback. We are grateful that we had the opportunity to assist you and hope to serve you again soon.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Risposta di Scotland’s Cruise Centre
Dear Mrs McClue,
Thank you for taking the time to review our service. It makes our day to hear that our cruise expert Karoline was able to provide you with an excellent 5 star booking experience recently. It's our pleasure to serve customers like you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent service from this fantastic…
Excellent service from this fantastic travel agency. Kellie Buckland went above and beyond to help me find my perfect cruise.She worked past her working hours to help me and I cannot thank her enough. I will be definitely booking any future holidays with Kellie.
31 luglio 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
Thank you so much for sharing your feedback with us and for your kind words of praise for team our here at Scotlands Cruise centre. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company. It is lovely to hear that our cruise expert Kellie went above and beyond in her endeavors to find you the perfect cruise and I will be sure to share your feedback with her directly. I know it will make her day! We look forward to assisting you always.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Vicky was so helpful
Vicky was so helpful
Good communication skills
Explained everything effectively
Good offers from the company
29 luglio 2025
Risposta di Scotland’s Cruise Centre
Dear Miss Simpson,
Thank you for your positive feedback. It makes our day to hear that our helpful cruise expert Vickie was able to provide you with a 5 star booking experience recently. We do all we can to provide our customers with the best possible service and it always makes our day when a customer appreciates it. We are grateful that we had the opportunity to assist you hope to serve you again soon.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Fabulous service from Stacey
Our expert was Stacey, what a lovely and knowledgeable lady. She answered all our questions and gave us all the options. Made the whole experience really straightforward and reassuring.
7 agosto 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
Dear Mr Vincent,
Thank you for taking the time to share you feedback with us and also for your kind words of praise for our cruise expert Stacey. It is lovely to hear that she was able to provide you with a fabulous 5 star service thus making your whole booking experience straightforward and reassuring. I will make sure that Stacey receives your feedback. I know it will make her day! Thank you for choosing us and we wish you a most enjoyable trip when the time comes.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent experience as usual with the…
Excellent experience as usual with the Scotland Cruise Centre
Very knowledgeable, professional and great to deal with
4 agosto 2025
Risposta di Scotland’s Cruise Centre
Dear Mr Lynch,
Thank you for your positive feedback of our service and also for the 5 star rating. We are thrilled to hear that you've chosen to book with us again and that our team provided you with an excellent booking experience as usual. Your kind words encourage us to continue doing our best to make sure that every customer's experience is a memorable one. We look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Cruise booking - outstanding service
Sharon, my cruise specialist, provided exceptional service from my initial enquiry to booking my cruise. They were present at every step, offering comprehensive support with detailed information about the various ships I was interested in and the ports they visited. I am incredibly grateful for Sharon’s professional and knowledgeable assistance, and I will definitely book through Scotland’s Cruise Centre again!
7 agosto 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
Thank you for taking the time to share your feedback with us. It is lovely to hear that our professional and knowledgeable cruise expert Sharon was able to provide you with an outstanding booking experience recently. It fills us with pride to know that our service is valued by our customers and I will make sure that she receives your feedback. We are grateful that we had the opportunity to assist you and hope to make your next experience with us just as positive.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
F Thomson
We have been booking cruises through Scotland’s cruise centre / cruise kings for a number of years now. Today my cruise was booked with the help of Kerri who we dealt with on a previous cruise of ours. I was so glad when I saw her name again on our present quote. She was very helpful and knowledgeable with the help I needed. It’s lovely to chat to her about cruising.
4 agosto 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
Dear Mrs Thomson,
We are so grateful that you took the time out of your day to share your feedback with us and delighted that you have chosen to book with us again. It is lovely to hear your kind words of praise for our cruise expert Kerri and I will be sure to share your feedback with her directly. We truly appreciate your continued custom over the years and thank you once again for giving Scotlands Cruise centre the opportunity to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Great experience
Naomi was very helpful. Friendly, mannerly and a pleasure to book with her.
3 agosto 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
Thank you so much for sharing you feedback about our service. We are glad to hear that our helpful and friendly cruise expert Naomi provided you with a great 5 star booking experience recently and that she was a pleasure to book with. I'll be sure to pass your kind words onto her directly. I know it will make her day!
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Kelly made the process easy for me, 5 star service. Listened to everything I said and provided it all. Thanks so much
Kelly made the process easy for me
31 luglio 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
Thank you for your positive review of our service. We are delighted to hear that our cruise expert Kellie was able to provide you with a 5 star booking experience recently and that she made the process easy for you. I will make sure that she receives your feedback- she'll be thrilled to hear your kind words. Thank you for allowing us to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Great service
Chris was so knowledgeable about the cruises available to us. He dealt with our enquiry quickly and was able to answer all questions to help us reach our final decision.
31 luglio 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
Thank you for taking the time to share your feedback with us. It makes our day to hear that our cruise expert Chris was able to provide you with great 5 star booking experience recently and I will be sure to pass your kind words of appreciation onto him directly. It has been our absolute pleasure to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Kellie at Scotlands cruise centre
Kellie was brilliant helping me find the cruise that fitted what I was looking for best within by budget. All my questions were answered and lots of advice was given to help me feel more comfortable travelling solo for the first time. All transportation and packages have been taken care of before leaving for my cruise which has been a relief, giving me peace of mind.
27 luglio 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
Dear Miss Stephen,
Thank you for sharing your feedback with us. It is lovely to hear that our brilliant cruise expert Kellie was not only able to secure you the perfect cruise package and give you peace of mind as a solo traveller but that she managed to find the best cruise for your budget also. I will make sure that Kellie receives your feedback. She will be thrilled to hear your kind words of praise. We wish you a wonderful time on your forth coming cruise.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Fast and efficient service.
I made an enquiry about a river cruise online and Sharon prepared a quotation for my dream holiday. She tried phoning me but I was unable to take the call. So she emailed me. Unfortunately it was more expensive than I’d hoped and therefore I couldn’t proceed with a booking. I felt she was very efficient without pressurising me.
20 luglio 2025
Non scritta su invito
Risposta di Scotland’s Cruise Centre
Thank you for reviewing our service and also for the 5 star rating for our cruise expert Sharon. We want you to know how much we appreciate you taking the time to share your feedback with us even though you did not book with us at this time. Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Please do get in touch if we can be of further assistance.
Kind regards,
Melissa Gambles
Scotlands Cruise cnetre
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