I had grate customer service very polite and understanding. How ever for the discounts I wasn't able to stack my signup discount and my military discount together. That is why I gave it a 4 star.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
What an awesome grill! Once you retrain your thought process to raising and lowering whatever you’re cooking, the results are impeccable! I’ve used conventional grills for decades and I can honestly s... Leggi di più
L'azienda ha risposto
Took advantage of the Father’s Day Bundle discount but had forgotten to enter the discount code! No worries as I placed a call to Swank and Cathy responded quickly and put together another shipment wi... Leggi di più
L'azienda ha risposto
Really great experience. I have a two panels that were damaged and need replacing which is why I am only giving 4 stars. Also, the assembly was time consuming, but not impossible. I can imagine for so... Leggi di più
Dettagli dell'azienda
Informazioni su Schwank Grills
Scritti dall'azienda
Informazioni di contatto
2 Schwank Way, 30830, Waynesboro, Stati Uniti
- 1-888-677-2649
- info@schwankgrills.com
- schwankgrills.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service
I was a dummy and over tightened the gas supply, breaking the gas manifold. Schwank quickly offered a no-charge repair, for which I am grateful. Can’t wait to try out the grill! 😃
Very easy to order
Very easy to order. Purchase incentives and easy to use website. Your product looks awesome and can't wait to put it to use.

Risposta di Schwank Grills
Customers come first
They didn't know what their business was. Selling Schwank Grills or being in a meeting.

Risposta di Schwank Grills
Good People
My experience with the company was altogether very pleasant. Everyone I spoke with seemed knowledgeable and competent also very friendly
Try using cast iron pan
The broiler is great as I mentioned in a previous review. My complaint if any is the cleanup which requires disassembly and scrubbing rack and shelf and pan prior to dropping in the dishwasher. so I tried a sheet pan with a rack and that worked well and the cleanup was quicker. Next I tried a 12 inch cast-iron fry pan and it works great. I heated up the fry pan under the broiler and when it got up to about five or 600° I added a little oil dropped my steak in a little bit of butter and broiled from the top and pan fried from the bottom Cutting cooking time in half. I also was able to cook mushrooms in pan after the steak came off with red wine all going into the beef juices and it made a wonderful sauce so I’m very happy now and I suggest trying this method when next you do a steak
Quick Response - Quick Delivery
Received order in timely manner. Product is solid - works well. Does an awesome cook!
Only problem, the Pizza Stone was chipped on two sides on arrival.

Risposta di Schwank Grills
So far so good
So far so good. A learning curve for me, but once I got the hang of it...
Perfection
Impressed with quality of the grill and…
Impressed with quality of the grill and quality of food after use of grill.
I’m really impressed with the excellent…
I’m really impressed with the excellent support and integrity of the Schwank support team and company standing behind their product on support of their customers. A+++
My sales experience was very positive
My sales experience was very positive. The in line chat team member who helped me was great. Good information and. Very helpful. My shipment was missing a part that caused me to wait two more days to use the grill. Overall though I have been pleased.

Risposta di Schwank Grills
Andrew Aceti
Andrew Aceti, was Great to Work With, He was extremely helpful, knowledgeable & professional. Also the web site was easy to use & well presented.
funnest grill
funnest grill! takes a bit of learning what levels to cook what foods at, but overall, very pleased.
Took us 2 weeks to figure out how to…
Took us 2 weeks to figure out how to get the meat done the way we like it.
Like how the grill sears the juices inside the meat and the texture of the meat once cooked.
Disappointed the flame blows out quickly when its windy.
Grill messy at times because the grilling surface and drip tray don't come out at the same time.

Risposta di Schwank Grills
Loving My New Grill
Easy online ordering. Product delivered within the expected timeframe. So far I am loving my grill!
Thanks.
Great customer service on all questions
Salamander for outside kitchen
Grill performs exactly as advertised and is well made. It is really very similar to a commercial kitchen's salamander but clearly designed for an outside kitchen. Definitely a value. Not just for steaks. Vegetables, sea food and appetizers have all been great.
The grill is amazing and easy to use
The grill is amazing and easy to use.
2 things that would greatly improve to functionality is a deeper drip tray and a quick disconnect on the gas hose.
When pulling food out the drip tray is about 3-4 inches shorter than the drip tray shelf and grate allowing drippings to make a mess. These 2 things would make the grill much more enjoyable to use. Otherwise I love it and use it multiple times a week.
Andrew made the purchase experience for…
Andrew made the purchase experience for me smoothly and answered all of my questions like the expert he is

Risposta di Schwank Grills
awesome product
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







