siamo molto infelici e buoni la prima…
siamo molto infelici e buoni la prima volta che mettiamo la nostra recensione in modo che correggiate i vostri errori
ci sono bestie nelle travi che cadono sul letto
ogni giorno ci prendevamo la briga di vedere le nostre azioni e i nostri gesti
siamo una famiglia molto decente e spensierat
volevamo solo riposare non consiglio questa casa e abbiamo dovuto avvertire l'agenzia the collectionnist della nostra insoddisfazion
Risposta di Tenuta Schifanoia
Dear Ms Parin, we are disappointed that you did not have a positive experience with us. As we shared with you during your stay, in order to guarantee a high quality service and operate according to Italian Laws, we have policies that regulate the number of Guests that can sleep at our Villas as well as when/how outside Guests can access the property. This is done to protect the privacy of our Guests and the quality of our Villas. The same applies to moving furniture which is not allowed unless approved by our Team.
All our Villas come with Staff to offer a hotel-like experience to our Guests which seems its not what you were looking for. We will make sure this is clear moving forward.
We also do take our cleaning standards very seriously. We will take your suggestions into account even if you specifically asked not to have our housekeeping staff enter your bedrooms for the daily cleaning service during the duration of your stay.
In any case we thank you for your stay and for your valuable feedback.