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Valutata 5 stelle su 5

Found this website recommended via Reddit and very glad to have stumbled across it. Having previously attempted to order a selection of samples from various other sites but no joy finding any one site... Leggi di più

Valutata 5 stelle su 5

First time ordering nine different samples. I can't self authenticate the fragrances due to never having smelled them before but I trust the other reviews here. I ordered from a couple of other websit... Leggi di più

Valutata 5 stelle su 5

Recently placed several orders with Scent Decants over the last few weeks. I’ve used them several times in the past (and their sister website SeeScents - would highly recommend if you are a lover of... Leggi di più

Valutata 4 stelle su 5

A good website but they do tend to sell out of some fragrances fairly quickly some PDM fragrances ect & these don't seem to be replaced. Overall good but missing alot of popular fragrances

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Dettagli dell'azienda


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

38 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Great way to test fragrances 👍

I ordered some fragrances from Scent Decants and was delighted with the service and aftershaves. I looked around everywhere for testers but I couldn’t find them anywhere. I’m so glad I found these guys! They arrived in great condition, smell fantastic and have helped me decide on my next fragrance.
Thanks so much Paul and the team.

5 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Go to for Decants

Ordered 3 scents in an assortment of sizes.

Very professional packaging and bottles.
Extremely value for money.

I am looking forward to ordering more scents from here.

8 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Fairly priced and great selection

Just received my order, and having heard about this website from a trusted Facebook group I thought I'd leave a review. There are a good and varied selection of fragrances, and they are priced fairly and competitively in comparison to other sites. It is clearly stated that it is a 1 person operation, so you do have to wait a few weeks for your order to be fulfilled, but I was willing to wait in order to get genuine samples, and the selection of samples scentdecants.com offered. I will be purchasing more in the future, and it is now the first place I will look for samples and decants rather than eBay.

19 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

My Go To fragrance site

Having used Scent Decants on numerous occasions and having had nothing but positive experiences I am here to say again my most recent order was no different. The customer service is absolutely stellar and the prices are fantastic. This is without a doubt my go to site when I want to try a new sample as I know they take great care in labelling, preparing and sending the orders out. I cannot fault this company or my experiences with them. Thank you very much.

27 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Bought 3 samples from this site only…

Bought 3 samples from this site last week only received 2.. So sent 3 emails but they never got them.
Plus scent decants sent me emails back but I never got them too..

Plus my Tom ford decant never came so I posted a 1 score which on my part was a bit unfair .

All sorted now crossed communication

I will be buying from this site again

18 febbraio 2023
Non scritta su invito
Logo di Scent Decants (UK)

Risposta di Scent Decants (UK)

Hi Phil, I checked and didn’t receive any emails at all, but I’m also guessing you didn’t receive mine:

“Hi Phil, thanks for your order. Just wanted to let you know that we ran out of Noir Extreme Parfum (the bottles are impossible to see through and didn’t realise until we came to do your order!). Rather than hold up sending the rest, we’ve posted the rest of your items and will follow up with a second shipment as soon as we get some more. Thanks, Paul.”

I ordered some more mid week but then my day job took me out the day it was attempted to be delivered but of course I’ll stay true to that when I collect it at the weekend. You’ve also ordered in the past from us and know we do this more as a service than anything - I think shipping the other two items separately and at my expense shows this!

Hopefully it’s just a case of crossed-wires and you can correct the review.

Thanks
Paul

Valutata 2 stelle su 5

It was very nicely packed, but other than that it sucked

It was very nicely packed. I bought about 10+scents. 2 of them leaked. Hard to read the labels on some because of that. I found the scents to be very faint. Didn't last long at all. I've bought from another one and even though a bit more pricy, they seemed to be stronger and last longer. Also not happy that they wouldn't rest to my message about leaking. I will not be back. Found it hugely disappointing. I'd rather buy something on Mercari then go here again.

7 febbraio 2023
Non scritta su invito
Logo di Scent Decants (UK)

Risposta di Scent Decants (UK)

Hey Sherry, we’re UK based and I notice you’re in the US. I think this review is probably for scentdecant.com whereas we’re scentdecantS.com

Valutata 4 stelle su 5

Unresponsive Customer Service

I have spent over 50 GBP on decants and was understanding of the slow order fulfillment process and limited capacity. I did not complain until the shipment was marked delivered for a few days when in fact, nothing showed up. I double-checked the address and asked Paul (the person behind the site) to inquire about it to Royal Mail. Paul responded rather promptly to my first inquiry saying that he is getting in touch with Royal Mail, and I asked him to let me know whenever they reach out, but they never followed up afterward.

Now it has been over a month since the inquiry and I have sent three separate follow-up emails, and have received no responses whatsoever. The site is still fulfilling orders as it seems, and yet I am not receiving any support with my order. Maybe it is because they think that I have some ill intent of ripping them off (whilst knowing that they make little to no margins) because I doubt that they missed that many follow-up emails over the past several weeks.

I wouldn't comment on whether they're actually legit or not, but I certainly have had a terrible customer experience thus far.

Update (Feb 10, 2023): Paul has re-sent the order after some time and it's now resolved. Updated the rating. They are pretty legit and the customer service is decent when all is well, I may have just ordered at a bad time.

25 novembre 2022
Non scritta su invito
Logo di Scent Decants (UK)

Risposta di Scent Decants (UK)

Thanks Selman. Sorry for how long it all took - all would have been well had you got that first parcel (which Royal Mail insists was delivered and subsequently lost, so we replaced that at our expense!). Then we had a load of issues, websites being closed down and the day job getting super busy! All’s well that ends well though, just glad we got there in the end!

Valutata 5 stelle su 5

I was slightly apprehensive about…

I was slightly apprehensive about ordering from scentdecants.com as there are so many fakes around. I needn't have worried. My order arrived and I can say without any doubt that the scents I ordered were 100%genuine.

I think this website is run as a hobby by an enthusiast and it shows. My order was delivered quickly and packaged very well.

I will be ordering again soon

6 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Great website and products

I have used Scentdecants and its mother site SeeScents on numerous occasions and have never been disappointed. Great prices , great communication and fast delivery. Highly recommended. For all the frag heads out there SeeScents sponsors Fragmental and Frags to Riches podcast Scent Geeks .
Graham Carter

22 ottobre 2020
Non scritta su invito

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