You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now y... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I love the whole concept, giving opportunity to wear expensive cologne that some may not be able to afford. It's a fair monthly price and a huge variety of scents. I did have an issue with first deliv... Leggi di più
I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. Y... Leggi di più
L'azienda ha risposto
I honestly have not been that impressed with the colognes I have received. It is a bit of a stretch to rely on Scentbird to provide a cologne I will enjoy. I think it would be much better if you c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
About Us
Scritti dall'azienda
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Informazioni di contatto
401 Cottontail Ln, 08873, Somerset, Stati Uniti
- scentbird.com
3,8
Molto buono
22.985 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Predatory business practices
Was a good product. But they don't have a button to unsubscribe. You need to email them to cancel your subscription with over 24 hours notice according to their website. I tried to cancel my subscription 10 days before my order was shipped and they still charged me. Buyer beware. Scammy business practice that tries to make leaving harder
18 aprile 2026
Non scritta su invito
The current sent is fabulous -Givenchy…
The current sent is fabulous -Givenchy Gentleman Society. Hits all the right notes. The sent lingers for a very long time it is elegant without over powering
8 aprile 2026
if you are interested in trying perfume
if you are interested in trying high quality perfume this is the place for you. you get a travel size of the perfume that you select.it last about a month of you use it everyday
17 aprile 2026
I received my 1st order and they are…
I received my 1st order and they are impossible to use for older people -hard to hold. The scents were yucky - I cancelled supposedly but nope. See I was charged $39.99 again and being sent 3 more. I’ll try these 3 since I’m stuck and see how they work out. But when someone cancels and you were told it has been done DO NOT keep charging and sending shit
16 aprile 2026
Being Ignored
I have contacted Scentbird several times to cancel a subscription that I never signed up for they ignored me,I am out of pocket by £104-23 as although they keep sending me obnoxious items that I have never opened I believe they are scammers and give fake re
18 aprile 2026
Non scritta su invito
The smells are wonderful and they are…
The smells are wonderful and they are just in time every time.
1 aprile 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I honestly regret trying Scentbird
I honestly regret trying Scentbird. The whole appeal is that you’re supposed to get access to designer fragrances, but what I actually received felt like a random, unknown brand I’ve never heard of. It’s misleading at best.
If you’re advertising premium or designer perfumes, that’s exactly what customers expect—not substitutes or lesser-known labels slipped in without clear communication. It just feels like a bait-and-switch.
Customer trust matters, and this experience definitely didn’t live up to the promise. I won’t be renewing.
19 aprile 2026
Non scritta su invito
Risposta di Scentbird
We’re sorry to hear your experience didn’t meet expectations and understand your disappointment. 💖 Scentbird offers a mix of well-known designer brands, niche houses, and emerging fragrance labels, with each fragrance clearly listed on the site before selection. We never intend to mislead our members. We truly value your feedback, as trust is incredibly important to us. We’re sorry this was not the experience you hoped for, and we appreciate you giving us a try.
You have wonderful wonderful choices, of product
I have been truly satisfied with beautiful choices you have sent to me I'm going to enjoy continuing business with you
17 aprile 2026
Didn’t enjoy this whole perfume…
Didn’t enjoy this whole perfume subscription thing seems like a rip off I’d advice actually buying the actual perfume.
7 aprile 2026
Risposta di Scentbird
We’re sorry to hear the subscription wasn’t the right fit for you. 💖 Scentbird is designed for discovering authentic designer fragrances in convenient 8ml sizes without committing to full bottles, but we understand it may not suit everyone’s preferences. We truly appreciate your feedback and the chance to improve.
Didn't get what I ordered
Didn't get what I ordered. No bag, got charged extra $10 for a plastic sleeve
31 marzo 2026
Risposta di Scentbird
We’re sorry to hear your order wasn’t what you expected and understand how frustrating that feels. 💖 The additional $10 charge was likely for the optional monthly case add-on, which is a reusable fragrance case selected separately from the scent vial. Please email us at support@scentbird.com, and we’ll be happy to review the charges and order details with you. 🤗
It was not the one I picked yall…
It was not the one I picked yall disregarded my queue and gave me a scent that was not part of my profile. I threw it in the trash.
10 aprile 2026
Risposta di Scentbird
We’re sorry to hear you didn’t receive the scent you expected and understand how frustrating that must have been. 💖 Sometimes, if a selected fragrance becomes unavailable, the next available scent in your queue may be processed instead. If the queue is empty, a Fragrance of the Month may be sent. Please email us at support@scentbird.com, and we’ll be happy to review what happened and help make it right. 🤗
Didn't like the smell
10 aprile 2026
Risposta di Scentbird
We’re sorry to hear the scent wasn’t a match for you. 💖 Fragrance preferences are very personal, and not every scent works for everyone. Please feel free to email us at support@scentbird.com if you'd like help choosing something better suited to your taste for your next selection. ✨
Getting my order on time and the smell…
Getting my order on time and the smell good cologne is on point and affordable I've referred people male and female
9 aprile 2026
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