Customer service is amazing and any questions I had were answered. Really like the security they provide and the 24 hour access as I can go at times that suited me. Will not hesitate to recommend to a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... Leggi di più
L'azienda ha risposto
I noticed there had been a mistake in what I was charged in previous months. I raised this via email and recieved an immediate response and agreement to refund what I had overpaid. Great service :)
Great security access arrangements. Well organised, with efficient and friendly customer service. Disappointed to see the price increase, which has hastened the decision to cancel my contract.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Informazioni di contatto
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, Regno Unito
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4,8
Eccellente
387 recensioni
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great unit for my stuff.
Great set-up. Girls in office very helpful. The unit was clean an exactly what I need. Being able to access 24/7 is another benefit. When I first moved in there was a small gift (biscuits and a bottle of water) waiting for me, which were very welcoming and handy.
6 gennaio 2025
Risposta di SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
So friendly and so easy
So friendly and so easy. Cherry on the cake was when I 1st opened my unit to start loading i was greeted with bottles of water protein bars and a welcome card.
4 gennaio 2025
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you found our team friendly making your journey a smooth and easy one. Your feedback has been shared with the team and is greatly valued!
Easy to book online and great…
Easy to book online and great communication and discount for 1st 8 weeks
28 dicembre 2024
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Kelly and Sarah
Kelly and Sarah - friendly, helpful and patient while I dithered about what unit, when from etc!
21 dicembre 2024
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received amazing customer service from Kelly and Sarah. Your feedback has been shared with the team and is greatly valued!
Great staff
Lovely polite and helpful staff..
Left a lovely greeting card 2 bottles of water two pens and a lovely box of Linda chocs in my container 🥰
5 stars from me
14 dicembre 2024
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received great customer service. Your feedback has been shared with the team and is greatly valued!
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
the staff was so helpful
28 novembre 2024
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
I thought that I had filled this in a…
I thought that I had filled this in a few days ago. And sent it off. The experience was excellent and the staff were very helpful and friendly with no problems at all in helping and answering any questions I asked
26 novembre 2024
Risposta di SCA Self Storage Ltd
Thank you for your kind review Michael, very happy to hear the positive team feedback.
Very helpful staff
Very helpful staff, clean and hassle free storage ! I am very pleased with service
24 novembre 2024
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Excellent service
Excellent service, good clear communication. Went out of their way to help accommodate our needs. Kelly and Sarah are super friendly and very efficient.
22 novembre 2024
Risposta di SCA Self Storage Ltd
Thank you for your kind review Alison, very happy to hear the positive team feedback.
Very helpful staff
17 novembre 2024
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Easy Storage
Very easy to deal with and superb storage containers plus lovely John to welcome. Good experience
16 novembre 2024
Risposta di SCA Self Storage Ltd
Thank you for your kind review Annette, we will let John know!
Could not have asked for more
The staff were very helpful and accommodating. I needed to bring forward my collection of keys by a few days and there was no resistance at all. The container looked almost brand new!
9 novembre 2024
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received a helpful and accommodating service. Your feedback has been shared with the team and is greatly valued!
Amazing customer service
This was my first time using a storage unit. Sarah was absolutely amazing and made the whole process a breeze. I look forward to using them again in the future
3 novembre 2024
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received amazing customer service from Sarah. Your feedback has been shared with the team and is greatly valued!
Risposta di SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Excellent service and very polite
29 ottobre 2024
Risposta di SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Perfect 5*
Very accommodating. Easy, quick and simple process to access the unit. Ability to drive in and load onto the trolleys is fantastic.
26 ottobre 2024
Risposta di SCA Self Storage Ltd
Thank you for the positive review Dane, your feedback is greatly valued!
Risposta di SCA Self Storage Ltd
Thank you for the positive review Jeremy, Your feedback has been shared with the team and is greatly valued!
Amazing
Amazing. Polite, friendly staff, exceptionally clean facility. We used a great removal company (TVR) who were familiar with the place so had a stress free experience. Would definitely recommend SCA
22 ottobre 2024
Risposta di SCA Self Storage Ltd
Thank you for the positive review Jen, your feedback has been shared with the team and is greatly valued!
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