Customer service is amazing and any questions I had were answered. Really like the security they provide and the 24 hour access as I can go at times that suited me. Will not hesitate to recommend to a... Leggi di più
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Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... Leggi di più
L'azienda ha risposto
I noticed there had been a mistake in what I was charged in previous months. I raised this via email and recieved an immediate response and agreement to refund what I had overpaid. Great service :)
Great security access arrangements. Well organised, with efficient and friendly customer service. Disappointed to see the price increase, which has hastened the decision to cancel my contract.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Informazioni di contatto
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, Regno Unito
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
Kelly a little diamond,,
Kelly a little diamond,,, clear on rates and how it all works,,great service

Risposta di SCA Self Storage Ltd
Exceptional customer service
Exceptional customer service! Cannot recommend enough.
Storage was as described and cleaned before I arrived.
Original booking and then cancellation process was simple and user friendly.

Risposta di SCA Self Storage Ltd
Super friendly and helpful staff that…
Super friendly and helpful staff that go above and beyond. Clean and well organized location.

Risposta di SCA Self Storage Ltd
A very good customer service
A very good customer service. A good site clean and tidy cannot complain about the containers.

Risposta di SCA Self Storage Ltd
Superb value and service - Sunderland
Superb value, good sized clean units and excellent customer service from Sarah. Would definitely use again and highly recommend.

Risposta di SCA Self Storage Ltd

Risposta di SCA Self Storage Ltd
Amazing and very helpful just got a…
Amazing and very helpful just got a 20ft container over the weekend and Kelly very helpful and no hassle

Risposta di SCA Self Storage Ltd
Excellent customer service.
I spoke firstly to Sarah, then next call was with Kelly. These ladies are a credit to your company, really pleasant and helpful.
I ended up not needing the unit, but would absolutely use this company in the future.

Risposta di SCA Self Storage Ltd

Risposta di SCA Self Storage Ltd
I was dealt by a lady called Kelly
I was dealt by a lady called Kelly. She explained everything to me and was extremely helpful in showing me around. Her service was second to none. Would recommend you no problem.

Risposta di SCA Self Storage Ltd

Risposta di SCA Self Storage Ltd
The staff where lovely and so helpful
I have used SCA for my uni stuff during summer break. Although they didn’t have the right size available they moved me into a suitable space and were so helpful moving in helping with unloading and stacking my stuff. The staff member was so lovely and made move in pleasant

Risposta di SCA Self Storage Ltd
Very helpful staff both on site and at…
Very helpful staff both on site and at reception site. Easy access, would recommend.

Risposta di SCA Self Storage Ltd
Easy set up 1 phone call and email to…
Easy set up 1 phone call and email to set up account
Was met at site to explain access codes etc
Very straightforward process
Container very clean and dry .
Move my stuff in same day
100% recommend

Risposta di SCA Self Storage Ltd
Brilliant customer service very helpful…
Brilliant customer service very helpful and friendly. When the removal van got there my unit wasn't big enough so they sorted a bigger one immediately. One less thing to worry about on a very stressful day

Risposta di SCA Self Storage Ltd

Risposta di SCA Self Storage Ltd
Outstanding customer service
I required emergency storage and carried out an online quote late at night to get an idea of prices.
I was pleasantly surprised by the quote.
This was followed up first thing the next morning by a phone call from Kelly.
After an explanation of what types of unit were available, how long the minimum rental is, how to make payment and how to give notice to vacate I was happy to proceed there and then.
I was able to arrange everything remotely and set up an online account, it could not have been made simpler by SCA.
They had been recommended to me by a local removal and logistics company, Awesome Logistics who I also cannot recommend highly enough.
I chose a storage container outside so that the logistics company could pull straight up and unload directly into the container.
The location of the storage is very convenient as it is just off the A19 in Sunderland.
When I gave notice that I would be vacating the unit my refund for unused weeks and the security deposit were processed quickly by Sarah.
The staff were kind and very helpful. They put me in touch with other local businesses to help resolve my predicament.
Sarah & Kelly provide outstanding customer service, not something you come across that often nowadays.
I would recommend SCA on the ability to get a quote online and their prices but factor in their customer service and it made a headache into a very pleasant experience.

Risposta di SCA Self Storage Ltd
Friendly service
Friendly service. Sarah was amazing, helpful, professional, and a joy to talk with.

Risposta di SCA Self Storage Ltd
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