Very poor quality product. I got the worst chaffing from underwear I ever have, and they refused to give any refund or return, proudly standing behind their policies and not their product. The under... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Very poor quality product. I got the worst chaffing from underwear I ever have, and they refused to give any refund or return, proudly standing behind their policies and not their product. The under... Leggi di più
L'azienda ha risposto
Difficult to be objective. I ordered a 5 pc kit after using their product for well over 10 years only to have 4 of the five (different colors as shown and advertised)to be smaller with the size be... Leggi di più
L'azienda ha risposto
I have ordered at least 10 times. Never had any issues with shipment. I work from home so I LOVE the softness and lightweight of the product. T-Shirts underwear and snooze pants. Could they last... Leggi di più
Ordered a pair by accident,got ahold of them right away….they said the order would be canceled got email stating the cancellation! Two days later I get an email saying order was shipped….. Faught with... Leggi di più
L'azienda ha risposto
SAXX is a men’s apparel brand specializing in underwear and everyday essentials designed for comfort, fit, and performance.
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I bought their boxers 4 times and they are quality made. I bought for me first but then I showed it to my family members and got them some too. However, they billed me wrongfully the shipping one time and I talked with the customer service and they refunded me.
Bought a new pair of Saxx Quest boxers, started falling apart after wearing for 5 times (waistband seperating from the rest of the shorts), contacted Saxx and according to them this apparently is NOT A DEFECT !, and is also not a valid warranty claim, do not buy their cheap and shoddy products, waste of money and time trying to get this sorted, very angry!
Son got five pairs Christmas 2020. Now october and only one pair that is half decent. I contacted them. They ask for receipt. Pics of tags etc. Explaining they were a gift. Nothing. Obviously made in china with cheap material. Steer clear unless u have money to burn.
Tried the vibe product which was mediocre and the legs continually lifted making them uncomfortable, so decided to test their comfort guarantee. A representative came back to me with a stream of questions. They asked me to pay to send them back from UK to Canada on an insured service at my expense and they would then send a cheque for the amount I paid. Poor to say the least as the courier costs would be more expensive that the garment. Steer clear and go with Separatec, Kula or Step One. At least they honour their guarantee and mean it. Saxx are overrated and display awful customer care. Not as though their under wear is cheap. Money more important than customer satisfaction, comfort not guaranteed!
Service was quick and items came as pictured. You can even set up text updates which is nice because you know when to go check your post box without needing to keep checking emails.
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