Andrei didn't initially have the Huum heater we wanted in stock but he was honest and delivered on his promised availability. His prices were good and he good straight forward honest product advice.... Leggi di più
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Great products, happy with the prices and good comms with Ivona in the office. Delivered via their own van by courteous and helpful driver, would definitely use again.
L'azienda ha risposto
Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being... Leggi di più
Excellent Service. Delivery arrived next day , delivery driver very helpful . Quality of product very good . Installation of sauna of door quite straight forward. Absence of any installation instruc... Leggi di più
L'azienda ha risposto
4,9
Eccellente
186 recensioni
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You felt like you were dealing with a small company that cared
Andrei didn't initially have the Huum heater we wanted in stock but he was honest and delivered on his promised availability. His prices were good and he good straight forward honest product advice.
You felt like you were dealing with a small company that cared. Thanks Andrei & team
3 giugno 2026
Risposta di Sauna Timber
Thanks for the kind words Andrew — really appreciate it.
Glad we could get you sorted and that the advice helped along the way. If you need anything in future, just shout.
Great products
Great products, happy with the prices and good comms with Ivona in the office. Delivered via their own van by courteous and helpful driver, would definitely use again.
26 maggio 2026
Risposta di Sauna Timber
Really appreciate you taking the time to leave this — thank you!
Glad everything went smoothly and that you were happy with the service, prices, and delivery.
We’d be more than happy to help you again anytime 🙂
Stress Free Sauna Experts
An excellent range of high quality products at excellent prices, managed with an excellent service.
26 maggio 2026
Risposta di Sauna Timber
Thank you for your kind review. We’re really pleased to hear you’re happy with the quality, pricing, and service.
Very good customer service and they…
Very good customer service and they managed to change the door for me, very fast delivery
20 aprile 2026
Risposta di Sauna Timber
Thank you for your kind review! We're glad we could help and get your door delivered quickly.
Risposta di Sauna Timber
Thank you for your feedback! We appreciate your support.
Excellent Service and high quality product.
Excellent Service. Delivery arrived next day , delivery driver very helpful . Quality of product very good . Installation of sauna of door quite straight forward.
Absence of any installation instructions especially with regards to the handle a little disappointing.
Overall though very happy with service and product.
7 maggio 2026
Risposta di Sauna Timber
Thank you for your review. Great to hear the delivery arrived quickly and that you’re happy with the quality of the product.
Thanks again for your support, we really appreciate it.
Excellent service
Excellent service. We ordered on Sunday and everything was delivered on Tuesday.
5 maggio 2026
Risposta di Sauna Timber
Thank you for your feedback! Glad to hear everything arrived quickly and that you were happy with the service.
Great service only post office a little…
Great service only post office a little wild with the delivery but all ok in the end and job sorted with the clips
Thanks Ken.
27 aprile 2026
Risposta di Sauna Timber
Hi Ken,
Thanks for your feedback — glad everything worked out in the end and the clips did the job!
Great stock and friendly staff.
6 marzo 2026
Risposta di Sauna Timber
Thank you! We really appreciate your kind feedback 😊
Absolutely brilliant service.
4 marzo 2026
Risposta di Sauna Timber
Thank you! We really appreciate your kind feedback 😊
Risposta di Sauna Timber
Thank you so much for your kind words! We really appreciate your support and are always happy to help whenever you need us.
A great shop with premium quality…
A great shop with premium quality products. Always very helpful and knowledgeable about sauna materials! Highly recommend 👍
17 febbraio 2026
Risposta di Sauna Timber
That’s so kind of you Monika — thank you so much for taking the time to leave this review. We really appreciate your support and are so glad you’re happy with everything 😊
Ordered a glass door for my steam room
Ordered a glass door for my steam room. Excellent product, no problems at all. I am very satisfied. I was also pleasantly surprised by how fast the delivery was – totally unexpected. My recommendation is 100% yes!
5 settembre 2025
Non scritta su invito
Risposta di Sauna Timber
Thanks for sharing your experience Aleks—enjoy that steam room!
Best customer service
Superb quality materials at very competitive prices. Quick delivery and every step communicated by email. Always available to speak with on the phone. Gave me the confidence to build my own superb z4 person sauna at home. Highly recommended
19 agosto 2025
Non scritta su invito
Risposta di Sauna Timber
Thanks so much for the review! Great to hear everything went smoothly and that you felt confident building your sauna. Really appreciate the recommendation and hope you enjoy it for many years!
I needed help to build a Sauna in the garden…
I needed help to build a Sauna in the garden
I spoke to Andrei who was very experienced in all aspects of my project
I purchased the wood and the Sauna stove These were delivered on time in perfect condition and the quality was outstanding
I say well done and thank you
1 luglio 2025
Non scritta su invito
Risposta di Sauna Timber
Thank you so much for your kind words! We’re delighted to hear you’re happy with the service, delivery, and quality. Enjoy your new sauna!
We were complete novices
We were complete novices. The guy from Sauna Timber helped us chose products and advice on quantity. We were nervous about spending so much money with a company that we weren’t familiar with. This guys was so trustworthy and helpful. We wouldn’t have been able to complete our sauna project without him. Thank you for all your help.
26 giugno 2025
Non scritta su invito
Risposta di Sauna Timber
Hi Rowan,
Thanks so much for the kind words! We're really glad we could help and that you felt supported throughout the process. It means a lot that you trusted us, and we’re happy to hear your sauna project turned out well. Enjoy it!
Product, Customer Service, Delivery Reliability- were all exemplary
Website is very clear and easy to use. The people I spoke to (Andrei and Ivona) were informed helpful friendly and above all efficient. The product arrived in immaculate condition when they said it would arrive and was exactly as described. Would unreservedly recommend this company.
7 aprile 2025
Non scritta su invito
Risposta di Sauna Timber
Thank you so much for your wonderful feedback Paul! We're delighted to hear that you found our website easy to use and that Andrei and myself provided you with friendly, efficient service. It's great to know the product arrived exactly as expected. We truly appreciate your recommendation and look forward to serving you again in the future!
Responsive and helpful.
A clear website is backed up with friendly, helpful and informative replies to all our questions. Delivery and returns were also smoothly organised when we had to change our plans. A great company to work with, thank you.
2 febbraio 2025
Risposta di Sauna Timber
Thank you so much for your lovely review! We're glad to hear that you found our website clear and our team helpful. We truly appreciate your support and look forward to assisting you again in the future!
Wonderful service
Wonderful service, super helpful and quick delivery! Thank you so much!
27 gennaio 2025
Risposta di Sauna Timber
Thank you for your kind words! We're so glad you had a great experience!
Top quality company
The quality of the timber is excellent
The choice of accessories is comprehensive
The price point is better than the competitors
Delivery was prompt
Customer service and advice were exceptional
I highly recommend this company they're a joy to do business with, which is rare these days.
14 gennaio 2025
Risposta di Sauna Timber
Hi John,
Thank you so much for your glowing review! We’re glad to hear that you’re happy with the quality of our timber, our wide range of accessories, and our competitive pricing. It’s wonderful to know that our prompt delivery and exceptional customer service stood out to you as well, and we’re delighted to have made your experience so positive.
Enjoy your sauna, and we wish you lots of relaxing and steamy sessions ahead!
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