Satchell Moran Solicitors Recensioni 

710
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

A huge shout out to Emily that made all the process very easy 🙏 I cannot thank the team at Satchell Moran Solicitors enough for their professionalism and hard work on my case. From day one, they w... Leggi di più

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Valutata 1 stelle su 5

Very poor experience I instructed Satchell Moran under a no win no fee agreement for a civil claim which they later valued at up to £5,000 in 2024. I was extremely concerned by the handl... Leggi di più

Valutata 5 stelle su 5

I have 2 cases with law firm Satchell Moran currently. I find the staff extremely helpful, very efficient and fast. Jessica Sanders and Milly were both very helpful too. I would highly recommend law... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a case in unlawful arrest and false imprisonment. I'm a military veteran and I've always been a little sceptical about no win no fee solicitors but can honestly say my mind is changed. Chloe a... Leggi di più

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Dettagli dell'azienda

  1. Studio legale

Scritti dall'azienda

Our mission is to provide high quality legal advice and representation throughout England and Wales by maintaining the excellent standard of service that our clients, both new and existing deserve.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

710 recensioni

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4,5

Tutte le recensioni

(710)

277 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I highly recommend them

I highly recommend them. They communicated with you all the time, they are professional and ready to answer to my questions.

20 marzo 2026
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Risposta di Satchell Moran Solicitors

Thank you, Bogdan, for your recommendation. We’re glad to hear you found our team professional, communicative and helpful throughout your case.

Valutata 1 stelle su 5

Waste of time

Wanted to speak to them about a hospital negligence claim.
Phoned Thursday 13th August was told someone would ring me back. Nope.
Phoned Friday arranged for 4pm call. Nope.
Not as good as some people say.

14 agosto 2026
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Risposta di Satchell Moran Solicitors

Dear Bill, thank you for your feedback. We’re sorry to hear that you did not receive the call backs you were expecting, as this is not the level of service we aim to provide. If you would like to discuss this further, please contact us directly so we can look into what happened.

Valutata 1 stelle su 5

Law service is not very nice they gave…

Law service is not very nice they gave me false hope when they took my case horrible service HORRIBLE I did reported them to the solicitor regulating authority 😡we came to them for help when a public authority caused abuse upon me !! They give false hope and don't deal with cases properly !!!!!! Other than that there call handlers are nice and professional 😡😡😡🙏🙏

14 ottobre 2025
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Risposta di Satchell Moran Solicitors

As you have not provided sufficient details to identify the specific enquiry we can only advise generally. We consider all cases on their merits. If there is a lack of prospects at the outset or identified later, then we are unable to proceed with a case and would advise accordingly.

Valutata 5 stelle su 5

Professional service

Julia was very professional and was great support. This matter that I was dealing was has been very difficult and stressful but Julia made our conversation very helpful and just understanding the situation. Brilliant service and highly appreciated. 5 ⭐

14 agosto 2026
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Risposta di Satchell Moran Solicitors

Thank you, Bobby, for your kind 5-star review. We’re pleased to hear Julia was able to support you during what sounds like a difficult and stressful matter. We’ll be sure to pass your lovely comments on to her.

Valutata 1 stelle su 5

This firm does not listen or conduct…

This firm does not listen or conduct fair comprehension of most cases . They are not regulated by sra and they abuse disabled traumatic brain injury people as my experience
I'll gain based on monetary wins ..not on the rights of us all .
Give them only a small part of a case and they see if it suits them without any in depth understanding of the rule of law and duty of our rights ...this is the typical Solicitors that would fail in court and waste your time . They collect data then abuse our rights...stay away from this solicitors .

13 agosto 2026
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Risposta di Satchell Moran Solicitors

Having reviewed the enquiry you have made, we do not consider that that your case held reasonable prospects and as such we are unable to proceed with opening a file for you. This does not prevent you from seeking a opinion from another Solicitor. We consider that your review is not reflective of the service provided and would request that is is removed.

Kind regards

Satchell Moran Solicitors

Valutata 5 stelle su 5

Initial general enquiry

Initial general enquiry I made with the solicitors were met with professionalism and empathy by Jennifer which meant a lot with such a heart rendering situation for my family . I have since recieved an equally empathetic, professional and thorough explanation of how my case will be handled and taken forward by Connor a senior member at the practice . 5 stars for the quick response to my enquiries leading to the practice being my informed choice to go ahead with them

13 agosto 2026
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Risposta di Satchell Moran Solicitors

Thank you for your thoughtful review. We’re very pleased to hear that Jennifer and Connor provided professionalism, empathy and clear guidance at such an important time for your family. We’re grateful that you chose our firm to assist you.

Valutata 5 stelle su 5

Absolutely excellent from start to…

Absolutely excellent from start to finish highly recommend this solicitors for anyone who needs help and support regarding claims the communication is excellent all the way through it as well. thank you so much.

Kevin.

27 luglio 2026
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Risposta di Satchell Moran Solicitors

Thank you, Kevin, for your excellent review and recommendation. We’re delighted to hear you felt supported from start to finish and that communication throughout your claim was clear and helpful.

Valutata 5 stelle su 5

Fantastic service with empathy

Can I serious thank Nathan for his. Level of respect and help. Today. Absolutely deserved to be recovered. For this. Thank you. For Ur empathy Ur time and patience. Respect kind regards Sandra Armstrong

11 agosto 2026
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Risposta di Satchell Moran Solicitors

Thank you, Sandra, for your kind words. We’re really pleased to hear Nathan treated you with respect, empathy and patience. We’ll make sure your lovely feedback is passed on to him.

Valutata 5 stelle su 5

Jenny looked after me give me all the…

Jenny looked after me give me all the information I needed. Thank you Jenny.

10 luglio 2026
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Risposta di Satchell Moran Solicitors

Thank you, Anthony, for your review. We’re pleased to hear Jenny looked after you and gave you the information you needed. We’ll be sure to pass your thanks on to her.

Valutata 5 stelle su 5

My life situation has been terrifying

My life situation has been terrifying, overwhelming, and scary.
I contacted this firm to take on my case and have had issues with conveying my issues to some of the staff there, until I spoke to Elizabeth, who hand on heart, is true salt of the earth. She handled me, and kept me calm throughout the onboarding process and is a credit to your firm. Elizabeth acted calmly, spoke concisely, and was truly a beautiful human being when I needed to be heard. Bless you, and bless your mother for raising a terrific person. Give this woman a raise! And a day off! Many thanks Elizabeth. Keep doing what you are doing. Thank you

10 agosto 2026
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Risposta di Satchell Moran Solicitors

Thank you, James, for taking the time to leave such a heartfelt review. We’re very pleased to hear Elizabeth was able to support you calmly and compassionately during a difficult time. Your kind words mean a great deal, and we’ll make sure they are shared with her.

Valutata 5 stelle su 5

I used this firm throughout a legal…

I used this firm throughout a legal case and I am so glad I did. Julia Davis was extremely professional and dealt with my case prontly from the very first day.
I will definitely recommend this firm

7 agosto 2026
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Risposta di Satchell Moran Solicitors

Thank you for your kind review and recommendation. We’re delighted to hear Julia supported you professionally and dealt with your case promptly from the very beginning.

Valutata 5 stelle su 5

Family Support

My family and me have received tremendous support since we contacted you and are very happy with the service so far.

27 luglio 2026
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Risposta di Satchell Moran Solicitors

Thank you for your lovely feedback. We’re very pleased to hear that you and your family have felt supported and are happy with the service so far. We’re grateful for the opportunity to assist you.

Valutata 1 stelle su 5

A chocolate teapot would be more…

A chocolate teapot would be more useful. It's false advertising. Why would you be referred to housing when your query was re the police? They can't write a sentence in English, so I can't imagine they passed Law exams. What kind of solicitor can't get his tenses right? Representation from pre schoolers could only be an improvement on a shower of illiterates.

4 agosto 2026
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Risposta di Satchell Moran Solicitors

It would appear you have given us a 1 star review because we have been unable to act for you.

This is a similar scenario to almost all of our non 5 star reviews. Unfortunately we cannot take every case on. Good luck in finding alternative representation.

Valutata 5 stelle su 5

Absolutely fantastic service

Absolutely fantastic service. The solicitors were thorough and well informed and kept me in the loop the whole time.
I will be definitely using them in the future as they made the process so easy and not scary at all!

4 agosto 2026
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Risposta di Satchell Moran Solicitors

Thank you, Louise, for your fantastic review. We’re delighted to hear that you found our service thorough, well informed and supportive throughout. It’s especially lovely to know we helped make the process feel easy and less daunting for you. We’d be very happy to assist you again in the future.

Valutata 5 stelle su 5

If I could give 6 I would!

I can’t recommend Laura Andrews at Satchell Moran Solicitors enough. She has been incredibly professional, supportive, and always easy to contact by phone or email. Her communication has been excellent throughout, and the letter she prepared for my case was outstanding. Although my case is still ongoing, I already have complete confidence in her expertise and truly appreciate all of her hard work so far. Thank you, Laura!

31 luglio 2026
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Risposta di Satchell Moran Solicitors

Thank you, Denni, for your wonderful feedback and recommendation. We’re so pleased to hear that Laura Andrews has been professional, supportive, easy to contact and clear in her communication throughout your ongoing case. We’ll be sure to pass your kind words on to Laura, and we’re grateful for the confidence you’ve placed in her and the firm.

Valutata 5 stelle su 5

I was in need of assistance in a case…

I was in need of assistance in a case against the police and after speaking with the friendly staff at the firm,the case was taken on by Mr Luke Prendergast. The service was very professional and resolved in a very satisfactory manner to my benefit. I would like to thank SM solicitors for their service and I highly recommend them in future

21 luglio 2026
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Risposta di Satchell Moran Solicitors

Thank you, Neil, for taking the time to leave such a kind review. We’re very pleased to hear that our team were friendly and professional, and that Luke was able to assist you in achieving a satisfactory outcome. We really appreciate your recommendation.

Valutata 1 stelle su 5

I currently have an ongoing case…

I currently have an ongoing case against the police and need new representation because my previous solicitors were also a load of 💩

Why would SM tell me they cannot take on my case and to come back when all is concluded?? That’s just dumb. I then mad the sad mistake of sending and enquiry again only to realise that it was them. Some girl from SM called me today at 11:04, I explained that I had spoken to them already and it sounded like the same person, she told me if I don’t want representation then she will close the file, I reiterated to her what was said the last time but I still need representation, she then continued to say they can’t take on a case that is already in court and I am to comeback once everything is concluded, the same 💩she said the first time. I asked her why would I need a solicitor after the fact? She just hung. Never go to these people and tbh NEVER use a solicitor’s based in Liverpool. My first solicitor’s were based there and were a load of scamming 💩

Satchel Moran thank you for actual rejecting my case because you all probably what of f’ed it up anyway. I only gave 1 star because I had to, disgusting

27 luglio 2026
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Risposta di Satchell Moran Solicitors

We cannot take on your case while the investigations are still ongoing. We appreciate this may not be the answer you were hoping for, but our position is based on the current status of your case rather than a lack of willingness to help.

In any event, given the unpleasant and unfair nature of your review we assume we will not hear from you at any point in the future.

Valutata 5 stelle su 5

I had a help from the great solicitor…

I had a help from the great solicitor in this firm Adam Roche over years ago,I was at the end of my patience with my landlord as the neighbour above me flooded me for over 2 years, that the wetness in my walls was so bad that paint was coming off, after calling, pleading and asking for help nothing was done, looking for some help,I came across Satchell Moran as soon as I rung and explained the situation, within the hour,Adam rung me,he patiently listened to my problem and situation I was in gave me the advice how to gather and forward him all the information,if I need to ask him anything,he was there to answer,eve if he was busy,he would email me to tell me and arrange to talk when suits us both,even when landlord wasn't for filing the agreement and left me hanging with the repairs to be done in my property all I have to do let Adam know and he was dealing with it,even that I new how busy he was and that I'm not the only client,he made me feel and gave me all the time and support and also without any long wait and made a landlord to cut his massive lingering too.
I felt after very difficult

23 luglio 2026
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Risposta di Satchell Moran Solicitors

Thank you for taking the time to share your experience. We’re very pleased to hear that Adam was able to support you during such a difficult and frustrating housing situation. It’s great to know that he listened carefully, kept in contact, provided clear advice, and helped move matters forward with your landlord. We’ll be sure to pass your kind words on to Adam.

Valutata 5 stelle su 5

I have been recommended this specialist…

I have been recommended this specialist law firm by a criminal lawyer for a complaint about police misconduct. Mr Nathan Taylor Head of First Response Unit provided me very impressive and professional initial legal advice about the situation and I thanked him from bottom of my heart for which he and his firm deserved. For civil action case this the best in top 80 law firms.

22 luglio 2026
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Risposta di Satchell Moran Solicitors

Thank you very much for your kind and thoughtful review.

We truly appreciate you taking the time to share your experience. It is wonderful to hear that you found Nathan Taylor's initial advice professional, informative, and reassuring during what we understand can be a very difficult situation.

Your recommendation means a great deal to Nathan and the entire First Response Unit. We are grateful for your confidence in our firm and are pleased we could provide the guidance you needed at this stage.

Thank you again for your generous comments, and we wish you all the very best moving forward.

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