Sami's Superfoods Recensioni 28

This is a top class company! their foods are so yummy! my new munchies supplier. and theyre so healthy too. especially compared to what I used to snack on. even the chocolate I get from here makes me feel good and no guilt. I CANT RECOMMEND ENOUGH! customer service excellent and my customer satisfaction is 100 percent

Immediate response to order, product arrived on time, excellent packaging

Nice and easy to order very quick postage and lovely nuts

I absolutely love the freeze dried fruits and the dried figs! Brilliant products and very smooth transaction, and delivery is always on time.

Promptly delivery and products are fresh and delicious. Especially the Mango and Freeze dried fruits..Love them 😁

Disgraceful customer service via tiktok shop. Accusing me of burning contents of 1 packet. As the bag has a smokey flavour. And some fruits have scorch marks. They won't accept a return so they can taste the product. They wanted photos of a taste. And when I did as they asked for photos I emptied bag on my only dark counter which is hob. He then accused me of burning them. I spend a fortune on tiktok, temu & amazon products I sure as hll wouldn't be doing it for 7 quid. 1st bag was delicious and went to share the 2nd when opening there was a smokey smell. But upon eating the apple and some banana there was a burnt taste.
Stay clear. Disgraceful returns policy. Very argumentative and aggressive person.

Hello this business knows fine well of my experience I've had threatening tiktok texts from him. He wouldnt issue me a refund cos I took a photo of the burnt items on my cooker hob. Then had the audacity to accuse me of burning on purpose. Ive called him too and his aggressive manner towards me was disgraceful
I did call and spoke to a cheeky arrogant man, none of the items sitting on the hob were black. And as I've told you many times. The hob is the only open counter in my tiny kitchen where I could take a photo. I'm not a liar. I have since threw out the products cos they were tasting vile. I dont need your measly £7 odd back. You are the one lying not me. I produced evidence then you turned it back on me. I will never buy off you again. And I will let others know what you are like. Disgraceful and aggressive 😤

Sent from Outlook for Android

I have ordered dried fruit but one package arrived with black hair in it. I could see the hair through the package without even opening it. Once I requested a refund, because the return option wasnt avaliable, the seller start showing me a very rude and hostile attitude and refused a refund. After my truthful negative reviews , the seller start harassing me and giving me a very hard time via text to my private phone and via platform. Even I asked him to stop harassing me, the seller was carrying on with a very rude and disrespectful attitude. All what I wanted a simple refund/return but instead I have been harassed and bully to the point I was going to take it to the higher instances.
The hygiene is very poor and the seller is very rude, bully and hostile.
No returns/refunds is avaliable . A very poor service. The food quality and the service cannot be trusted. I am having a very hard time dealing with this seller. Its a first time Im experienced such an outrageous sellers attitude. Almost unbelievable how some sellers can be rude and bully. I'm strongly recommended not to use this seller!