Tacky, Unprofessional, Nasty, Disrespectful
I am not pleased with my hair color. Specifically, I am disappointed that Joan refused to bleach my roots. I also asked for a deep conditioning, and apparently that did not resolve the fly away, damaged appearance of my hair. Finally, because Joan spent over thirty minutes casually visiting with a customer, he was not able to complete my hair in a timely fashion, thus causing me to be late to pick my service dog up at the groomer. He also charged me over $250.00, which seems excessive considering the work.
Although the manager agreed to a free re-do, I asked for a refund instead because I believed that the tardiness, and complete disregard for my instructions were basically insurmountable transgressions. I was also disappointed with the seedy, run down appearance of the establishment, and the tacky location.
Subsequently, the impolite, poorly socialized owner began sending me a barrage of nasty, untrue, threatening texts whilst challenging me to sue her.
I have instructed my broker to stop payment to this atrocious person, and I strongly urge others to avoid this salon at all costs. The owner is belligerent, offensive, very ghetto-like, and unpleasant.
