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2,9
11 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I ordered some capri trousers but received the wrong size. Was told not to bother returning it and the correct size will be sent to me. Still waiting a month later and are now ignoring my emails!
Salefunn, if you read this review, don’t tell me to email service at salefunn.com as nobody will answer me!
planted these last saturday after work no weird bending when pressing into dirt was worried they’d wobble or not click together tight but every joint lines up better than my supermarket border stuff
"shape your pristine garden stone by stone"
I bought a stack of these to edge a corner area of the garden. My initial reaction was that the "stones" (plastic) were a bit flimsy which was confirmed after attempting to hammer (gently) the first one. It broke. Tried two more in different parts of the garden with the same result. The illustration on the website doesn't convey how flimsy they actually are. Lesson learned.
Risposta di Salefunn
Dear Customer, thank you very much for your detailed feedback.
We are sorry that the quality of the product you received did not meet your expectations and that you were disappointed. We sincerely apologise for the poor shopping experience you have had.
Please send your full order details to our customer service email address: service@salefunn.com. Our team will prioritise your enquiry and provide a suitable solution within 24 hours.
Started using this right away, display brightness surprised me since my last trimmer was barely readable. Only noticed a slight warming after long use, but charging feels tight. Mostly keeping it out, easier to grab.
I ordered a calming plush bed for my dog from salefunn on Facebook. I checked all the dimensions of the bed and ordered what I thought was a medium size bed for a small dog. I wouldn’t mind if this was really cheap but I paid nearly £40 with shipping and a dog felt brush and honestly it looks like something from Temu and the size of something from Shein. Not only did it take far too long to arrive as you have an order processing time for them to process the order but also a good few weeks from this for shipping. It obviously comes from abroad. I’ve tried to reach out to their customer services as they offer a 30 day satisfaction guarantee. I initially got a response but since sending numerous photos I’ve heard nothing. Do not waste your money ! I so wish I read the reviews on here first. No positive reviews at all. It’s all cheaply made, undersized Chinese crap. I’ve now put a dispute in with Klarna as I refuse to pay this money for such poor quality. I feel misled. The sizes don’t even match to what is stated. This is like a toy dog bed. Be warned. Poor product & poor customer service !
Risposta di Salefunn
Dear Customer, thank you sincerely for your detailed feedback.
We are extremely sorry for your terrible shopping experience and fully understand your disappointment and frustration.
Please send your complete order information to our customer service email: service@salefunn.com . Our team will prioritize your case and provide a proper solution within 24 hours.
Sent wrong sized dog bed to which I ordered and paid for. 72 hours has passed now since I contacted them about there mistake and either refund me or send correct item.
Just a quick update for people they did send me the correct XL size dog bed but the adverts are a bit misleading to say the least,size more for a jack russel size dog!!.
Anyhow they have refunded me now after a few emails going forwards and backwards with customer service.
Risposta di Salefunn
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@salefunn.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Still waiting on when my order will be dispatched to me. Keep getting told they will contact me when it has shipped. This info is the same every time I contact them and I am no further forward. Either send the order or refund me. Think this is a scam website.
Risposta di Salefunn
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@salefunn.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Lovely phone watch and combination charger. Works great
I bought a artisan wok (cast iron from salefunn.com website ) from this place is cost around 35 pounds. Is arrived I start to seasoning how they say, Chinese handbook no English words, after 3 times using turn rusty. So I don't recommend for anyone to buy anything. Cheap shit products. Avoid this company.Is not cast iron ,just a thin black layer sprayed on the last layer of the surface. Under the surface is white. If is cast iron is black .... simple.
Risposta di Salefunn
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@salefunn.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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