Phone does not work properly.
Please beware of buying from this company. I paid £679.99 on August 22 for a refurbished iPhone which promised to be “fully functional.” However, I could not get Face ID to work so I took it to an Apple Store where it was confirmed that as a non genuine camera and display had been fitted the device was not functioning properly. The cost to fix this would be in excess of the price I had paid.
I contacted the company who said I would have to return the product for their technicians to examine it. I did not want to do this as my daughter had set up the device before she went to Australia for 6 months and I did not know how to wipe it nor did I have an alternative device to use to keep in touch with her during the time the phone was away.
I suggested a partial refund as the phone was not fully functional as promised owing to actions they had taken as confirmed by Apple. They have refused to entertain this.
Beware of buying from them. £679.99 was a lot for me to spend on a device that does not work properly.








