Safe I.S. Ltd Recensioni 

280
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

We are housing association that has received support from SAFEIS in a wide range of areas, including Fire risk assessments, fire safety training, PAT testing. The team is extremely professional... Leggi di più

Valutata 5 stelle su 5

Safe I.S always provide an excellent service from arranging the appointment and the completion of the inspection. The staff are always pleasant, professional and reliable. I am provided with a full se... Leggi di più

Valutata 5 stelle su 5

We have used Safe I.S. for our Risk Assessments for a few years now and would never use another company. They are always very reliant and will help us to understand what we need to do in order to pass... Leggi di più

Valutata 5 stelle su 5

We have used this company for many years and have always found them a very well organised company. The information given to us from them has always been very comprehensive and accurate. I would... Leggi di più

Dettagli dell'azienda

  1. Servizio di protezione antincendio

Informazioni fornite da varie fonti esterne

Safe I.S. offer Fire Protection & Safety Compliance throughout the UK; our qualified professionals Train, Assess and Service almost all Health & Safety Systems enabling clients to be insurance and legally compliant.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

280 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,6

Tutte le recensioni

(280)

47 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent Trainer

We booked the Company to come into our office and the training was excellent. Much better value for money than other companies as they charge for a group rather than individually which was perfect for us. Had lots of feedback internally that the trainer was excellent

6 dicembre 2021
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Risposta di Safe I.S. Ltd

Thank you very much for your feedback Lucy, it really is appreciated.

Have a great day
Liam Peskett
Sales Director

Valutata 5 stelle su 5

Friendly and knowledgeable instructor.

6 dicembre 2021
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Risposta di Safe I.S. Ltd

Great to hear you enjoyed the Fire Warden Training Annette,

If you require anything else from me or our team do not hesitate to get in contact.

Have a good day
Liam Peskett

Valutata 5 stelle su 5

Professional and easy process from…

Professional and easy process from booking the training, to the actual training.
The trainer himself was brilliant, an ex-fireman and extremely knowledgeable.
Would definitely recommend.

22 novembre 2021
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Risposta di Safe I.S. Ltd

Thank you very much for your feedback, Suzanne.

Glad to hear your team enjoyed the fire warden training we provided. I will pass your feedback onto the trainer as he will be glad to hear you enjoyed it!

If you require any other assistance, please do not hesitate to get in touch.

Have a good day
Liam Peskett
Sales Director

Valutata 5 stelle su 5

Excellent Service as usual.

11 novembre 2021
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Risposta di Safe I.S. Ltd

Thank you very much for your feedback Joanne, it really is appreciated.

We look forward to working with you again shortly.

Have a good day
Liam Peskett
Sales Director

Valutata 5 stelle su 5

well organised and easy to arrange.

11 novembre 2021
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Risposta di Safe I.S. Ltd

Thank you J Lewis for taking the time to leave us a review.

If you require anything else please do not hesitate to contact us.

Have a good day
Liam Peskett

Valutata 5 stelle su 5

Safeis Fire Assessments

Safeis have been undertaking our fire risk assessments for a number of years, they attend promptly, the surveyors a very knowledgeable and professional and the reports are clear and accurate. we consider the company as an essential value for money resource and that we are in safe hands to help keep us up to date and compliant

11 novembre 2021
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Risposta di Safe I.S. Ltd

Thank you so much for taking the time to leave us a review Ian, it really is appreciated!

Our team saw your review this morning and were all so glad to hear your feedback.

We look forward to continuing working with you moving forward, and always do not hesitate to get in contact with us should you need any assistance.

Have a great day,
Liam Peskett
Sales Director

Valutata 1 stelle su 5

Never use this company for fire risk…

Never use this company for fire risk assessment. You couldn’t have a chance to talk to the assessor after you received the report.

4 novembre 2021
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Risposta di Safe I.S. Ltd

Thank you for taking the time to leave a review Zaiming.

Upon receipt of this review, we do feel this review is factually incorrect and quite unfair.

It is correct, that we ask for all initial queries being asked from a Fire Risk Assessments to be left in writing via email. This is done for various reasons but mainly our assessors are site-based, meaning they can not always take calls and emails are a far quicker way to receive a response (as responses can be issued during the evening on occasions). Also, we need to ensure there is no confusion as to the question being asked and the answer can be provided correctly. The reports we produce are legal documents therefore we need to ensure the answers are clear/concise and there is no confusion as to the answer being provided.

We were then advised that as English was not your first language a call would be beneficial, so we arranged this for you at our assessor's first available time which was on Friday (2 days after your request). The assessor was unable to call earlier as he was on other clients' sites and traveling.

There was only one question asked, based on a 43-page report, and this question was answered immediately on the phone call with the assessor (and would have been answered even quicker should the request come in via email).

We would ask that you re-review your star rating/review and update it to reflect.

Thanks in advanced
Liam Peskett
Sales Director

Valutata 5 stelle su 5

Complicated Fire Risk Assessments

SafeIS carried out 2 substantial fire risk assessments for us, and the entire process (despite being complicated in nature) was carried out efficiently. The customer service is excellent, with quick responses and staff being prompt at answering queries.
All staff we dealt with were friendly and helpful.

28 ottobre 2021
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Risposta di Safe I.S. Ltd

We really enjoyed working on your project Wendy, so are extremely happy to hear your positive feedback. I will of course pass your feedback onto the team.

Have a lovely day
Kind regards
Liam Peskett
Sales Director

Valutata 5 stelle su 5

Great course

Great course - the feedback from our employees who attended the course was that it was great. Really well run, and the chap running the course made it fun and enjoyable. He had great real world examples to highlight the points he was making. Being able to hold the course at our office was so much more convenient than having to attend an off-site course. We will definitely be using them again for the next course.

27 ottobre 2021
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Risposta di Safe I.S. Ltd

Thank you very much for your kind feedback Rae. We are really glad your team enjoyed the training and look forward to working with you again in the future!

Have a great day
Liam Peskett
Sales Director

Valutata 5 stelle su 5

Excellent Fire Risk Assessign company.

Well supported from the start to the finish of the process, by the support team (Chloe). Assessors visiting health and social care services, ensured they met all the current COVID and Infection, Prevention and Control requirements, along with the needs of the service and people supported. Accurate and in-depth reports were provided after assessment, which enabled remedial actions to be taken where required.

11 ottobre 2021
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Risposta di Safe I.S. Ltd

Thank you for taking the time to leave a review Mark, it really is appreciated!

I will be sure to pass your feedback onto Chloe & the team.

Have a great day
Liam Peskett
Sales Director

Valutata 5 stelle su 5

Brilliant Fire training

Brilliant Fire training - lots of great examples and tips to help us formulate our future fire evacuation plans.

I would recommend this training

7 ottobre 2021
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Risposta di Safe I.S. Ltd

Thanks for your feedback Edithronnie, we are glad to hear you enjoyed the fire warden training course.

Liam Peskett
Sales Director

Valutata 5 stelle su 5

Fire Warden Training

Easy booking process, good communication, knowledgeable, friendly and helpful course presenter (Wayne Porter). Thank you from Terra Measurement Ltd

29 settembre 2021
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Risposta di Safe I.S. Ltd

Thank you for leaving us a review.

I have passed your feedback onto Watne and he was really pleased you enjoyed your training!

if you require any further assistance from us please do not hesitate to get in touch.

Kind Regards
Liam Peskett
Sales Director

Valutata 5 stelle su 5

The training went really well and i…

The training went really well and i would recommend Safe i.s as a provider

7 settembre 2021
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Risposta di Safe I.S. Ltd

Thank you for your brilliant feedback Adam, it is really appreciated!

We are glad to hear you enjoyed the training and should you need any further assistance please do not hesitate to contact us.

Have a good day
Liam Peskett
Sales Director

Valutata 5 stelle su 5

I used Safe.I.S for both fire…

I used Safe.I.S for both fire extinguisher service and FRA, they turned up when they said they would, they were lovely polite people, done the job and left. no fuss, no mess, no messing about. their costs are also really reasonable. I will be continuing to use them in future

7 settembre 2021
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Valutata 1 stelle su 5

It just goes on and on!

Most unimpressed with Safe IS and it just keeps grinding on and on. We are a charitable foundation running a retreat centre and had the fire system installed (brand new at a charge of more than £12,000) by the company 18 months ago. Apart from the 3 (falsely!) alarming occasions on which sensors went haywire last year, we have just had a terrible week of the entire house (with paying residents) being woken repeatedly in the middle of 2 consecutive nights with 2 more sensors faulty. Three times in 48 hours our whole evacuation routine for 10 (supposedly resting!) guests and staff had to be mobilised. Now we have been presented with an eyewatering bill in which the callout fee alone is £150 which, strangely, seems not to cover any travel or labour, which are additionally billed for. And then VAT on the top of all of that as well. The engineer who finally turned up (after we were forced by the office to agree to inflated fees before they'd even make a call to an engineer!) was on site for about 15 minutes tops, replacing the faulty sensors but nothing more. The questions are these:
1. What does the callout fee actually pay for if not travel and labour?
2. Surely any record of our historical dealings with the company might prompt a more thorough check of other equipment in the building as they were all installed at once? An entire faulty batch perhaps?
3. How many times do we, as a charity, have to pay a full rate of VAT on equipment that is possibly dodgy?
We certainly do not feel well looked-after by Safe IS at all!!

17 agosto 2021
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Risposta di Safe I.S. Ltd

Good Morning Adey,

Great speaking to you earlier today. We had a really positive discussion and I was glad I could answer your questions.

I look forward to hearing from the property manager later this week,

I will provide an updated response following the conversation with the property manager.

Kind Regards
Liam Peskett
Sales Director

Valutata 5 stelle su 5

Annual Fire Inspection - Joe

Joe carried out our inspection. He was extremely professional, knowledgeable and helpful. There was none of the usual pressure of being worried about an inspection as Joe was very approachable and friendly and explained any issues we had - without being judgemental. He gave good, helpful advice, which is an excellent approach. It really felt that he was there to help us, not to cause problems - after all it is about keeping everyone safe and we both had the same goal.

3 agosto 2021
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Risposta di Safe I.S. Ltd

Thank you for your excellent feedback Deborah, it really is appreciated.

Joe was really pleased to hear the positive feedback and was glad we could assist you.

If there is anything else you require, please do not hesitate to contact us.

Kind Regards
Liam Peskett
Sales Director

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