Safeguard Appliances Ltd Recensioni 6

If I could give a lower score I would. Alex and Cameron are disgraces to the business world. I wouldn’t recommend buying my from them or working for them. The entire set up is a money grab scam and they’re operating under false promises. Signing up new employees on full time salaried contracts to them dismiss them after they refuse to move onto commission only. They have broken labour laws with this bait and switch of contracts and I will be seeking further legal action into this unfair and illegal dismissal. Although under a probationary period the reason for dismissal wasn’t down to any negligence or incompetence on employees part it was down to financial incentives for Alex and Cameron. They are young, improperly educated, unprofessional individuals and I hope they learn their lesson with this situation as I will not be letting it go. A former employee. EDIT: the owners of the company saw this review and WITHHELD OWED WAGES. I have text messages relating to the dispute and can provide further details of phone conversations if required. Thank you to Stephanie for allowing me to get these. I am appalled with the company who have been rude, aggressive and tried to intimidate me over the phone after not me raising not being paid owed monies. I will 1000% be taking this to Small Claims Court. STEER CLEAR!!!

I spoke with Cameron who was very helpful and polite. my washing machine was clogging up and wasn’t draining correctly turns out it was a simple fix with a new filter.

Excellent customer service would recommend!

They rang me to say my cover expires on my washing machine, thankfully I couldn’t update at the time of the call, I told 5em to ring back. Thankfully again I missed that call because when I went back to my policy to renew, I found my cover wasn’t with safeguard it was with a different company and still had 6 months on my plan.

Not sure how this all happened. Tried to finalise with a person called Alex but they added way more fees than we agreed. I told them I’d call them back but after that no answer. I saw they’d tried to take money out of my bank account a few days later! Really disappointed in Alex, he should know better.

Great customer support, very polite and helpful.

Took warranty out with safe guard in November which was lucky as my dishwasher packed up just after Christmas. Really surprised how quickly my dishwasher was replaced. After speaking to a guy named Jacob they had my replacement sent out the same week. Excellent and helpful customer service.