I was looking for a bath faucet for the travel trailer. It was my first experience with RV Part Shop & customer service advised how I could access the catalog online & even directed me right where I... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I purchased a Magnum inverter control board on 11/16/23. It was originally back ordered, but has been in stock for several weeks. I have called and emailed since November and there has been NO respo... Leggi di più
A $5000 order has been "processing" for about 3 weeks. No other details or ETA. No response to ticket that was created (other than an automated acknowledgement). No one responds to phone calls/mess... Leggi di più
I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number.... Leggi di più
Dettagli dell'azienda
- Negozio di forniture per camper
- Negozio di articoli per il campeggio
- Negozio di forniture marine
- Rivenditore di camper
- Negozio di forniture per rimorchi
- Negozio di accessori per camion
Scritti dall'azienda
RV Part Shop offers a large online selection of RV parts and accessories and outdoor lifestyle products for owners of motorhomes, travel trailers, fifth wheels, truck campers and camping trailers.
Informazioni di contatto
Registered Office: 1201 Orange Street, Suite 600, 19801, Wilmington DE, Stati Uniti
- 877-223-0343
- rvpartshop.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Have not received my refund
fast service great price
Rear Hubcap
I had great difficulty locating the hubcaps for my RV, as I had lost one rear hubcap. Even though my RV is built on a Ford frame, the Ford dealership near me gave me no help. The records I have from the previous owner finally gave me a clue. I installed my hubcaps easily and they look great!! They were delivered promptly, also.
ya had the part I needed
Richard provided excellent info &…
Richard provided excellent info & helped me find an obsolete part for my 2000 Norcold fridge. Shipping was slower than expected, but did make it to me at pickup spot (full time on the road).
My order has not got here yet and…
My order has not got here yet and 100.00 for item on Amazon 25.00 in 2 days. Going to send yours back for credit if it shows. I will get with PayPal and file. Thanks
Friendly service and received exact…
Friendly service and received exact right refrigerator door
Disappointed - no longer (updated)
Update: I was able to reach a representative and was given an update on my order so I think it was just their tracking system that did not update. My order is ready for me to pick up. Yes!
I have yet to receive my order. I called two days ago and left a message with no return call.
Received everything I needed.
First time ordering with them but found exactly everything needed.
Great experience!
So great to work with. Responsive. Did the research to make sure I got the right item, and even gave me options - one of which was much less expensive. Great experience!
It was fast and easy!
When I called to check on my order The…
When I called to check on my order The customer representative actually said oh I remember your order and it was amazing to me that he remembered personally great customer care service
My experience with this company in the…
My experience with this company in the beginning was favorable. When I ordered leaf springs for my fifth wheel, as one broke while traveling to my destination, I called and spoke to the owner. He helped with finding the right leaf spring and said it would possibly ship the next day on 12/29/22. Due to the Hollidays it didn’t arrive until 1/6/23. I spoke to the owner on 1/3/23 asking if the order shipped, as I hadn’t received a tracking number and an invoice. He said he would check with the warehouse where he had ordered from and the status of my order. In fairness to the company I understood that the weekend and New Year’s was a factor. On 1/4/23 after not receiving a Ship date I ordered leaf springs from a local trailer company who had them in stock. I called Richard and asked if I could return the order I had placed with him as I couldn’t wait any longer. Richard recommended to refuse the order when it came and a credit would be made. The rv park owner confirmed the order arrived on 1/6/23 from USPS and refused the order. USPS Confirmed the Oder was refused and the order was returned to the sender on 1/7/23. To date I haven’t received a credit!!! I’ve called Richard and he reported he requested he would place a trace on the the order. On 1/25/23 I called USPS that had documented the “return to sender” and they reported no trace had been asked for and she would put a trace to all USPS distribution centers and to call back on 1/30/23. I’ve emailed and called Richard several times in the last few days without any response nor have I received a credit. Presently I am out over $700.00. I’m still waiting for a response and/or reimbursement from RVPARTSHOP despite the fact that the return was verified by USPS. I understand that RVPARTSHOP staff are busy, but I am disappointed that I haven’t received a response from them or reimbursement for an item returned unopened on 1/7/23.
The gas shock worked perfect
The gas shock worked perfect. The website worked really well and I was able to find my particular one pretty easily. If I need something else I'll be back!
Part was on back order and took a…
Part was on back order and took a little bit of time to get, but once received, was easy to install.
I ordered a part and RV Part Shop…
I ordered a part and RV Part Shop canceled my order with no explanation. Then they raised the price of the same part. I ordered it again at the higher price (nearly 300usd more) and now after 3 weeks the part has not shipped nor can I talk to an actual person to cancel the order. Horrible service and overall experience. I will not be using RV Part Shop for anything again.
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