RV Part Shop Canada Recensioni 

339
•
TrustScore 3.5 su 5

3,6

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Valutata 1 stelle su 5

Truly horrible. I ordered a new hot water tank for our trailer, it took over 3 weeks for it to arrive. Because it took so long I had to get a tank from somewhere else. I emailed them to cancel... Leggi di più

Valutata 5 stelle su 5

You never know how good a company is until something doesn't go quite right and that's where this company exceled! We ordered a 9x18 Kuma mat but the wrong one was shipped. Within 4 hours of contact... Leggi di più

Valutata 5 stelle su 5

We recently bought a East West 31 ‘ trailer. We wanted to purchase a King Mattress and protector and sheets. This was the only store that had the proper size. We contacted RV Parts Canada because of... Leggi di più

Valutata 3 stelle su 5

I received the propane tank that I ordered, thank you. However, it has been shipped through Canada without any package of any sort. Result: The anti rust paint has been chipped and scrached in several... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di forniture per camper
  2. Negozio di accessori per camion
  3. Negozio di articoli per il campeggio
  4. Negozio di forniture marine
  5. Negozio di forniture per rimorchi
  6. Rivenditore di camper

Scritti dall'azienda

RV Part Shop offers a wide selection of RV parts and accessories and outdoor lifestyle products for Canadian owners of RVs, motorhomes, travel trailers, fifth wheels, campers, camping trailers and folding trailers.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

339 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,6

Tutte le recensioni

(339)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Logistics and Inventory control did not…

Logistics and Inventory control did not match what was sold online.

After paying for product that was in local inventory with a delivery date of 3-5 days. Was not Notified of any delays or changes. I had to repeatedly contact supplier to track purchase.
Eventually product was shipped from USA on the slowest courier possible.
Negative note: Lost the sale of the boat because potential purchaser could not wait any longer to complete sea trial.

Positive note: product received in great shape.

12 maggio 2023
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Risposta di RV Part Shop Canada

Hello Jeffrey,

We are sorry to hear you weren't satisfied with your shopping experience.

If you wish to speak to a customer service representative, please call us at (877)-607-4446.

Happy Camping!

Valutata 5 stelle su 5

The person at the parts counter was…

The person at the parts counter was very helpful. He explained to how to properly measure and order the right awning fabric. The fabric itself may not be as good as expected. The stitching where the fabric meets the trailer does not look like it has been sealed. Also the instructions that came with awning, stated to install screws (suppled) to hold the fabric centered on the roller. I install as instructed but the screw heads cut into the fabric cause a small tear on each end

18 maggio 2023
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Risposta di RV Part Shop Canada

Hello Mike,

Thank you for the 5-star review! Glad you were satisfied with your experienced customer service team. We apologize for the condition of the fabric upon arrival. if you wish to speak to someone about this, don't hesitate to give us a call at 877-607-4446.

Happy Camping!

Valutata 1 stelle su 5

I have not received my order

I have not received my order. I had Purolator do a Trace. The order could not be located : "We are unable to locate or provide proof of delivery. I recommend that you advise the sender that Purolator has completed their investigation and to confirm next steps."
Please inform me of what RV Part Shop will do to resolve this issue. Thank you.

18 maggio 2023
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Risposta di RV Part Shop Canada

Hello Ray,

We apologize for the delays in your order arriving. One of our customer service representatives would be happy to help, call 877-607-4446.

Happy Camping!

Valutata 5 stelle su 5

Awesome

Friendly,knowledgeable and fast delivery

11 maggio 2023
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Risposta di RV Part Shop Canada

Hello John,

Thank you for the 5-star review! Glad you were satisfied with your order and the work we do. Look forward to helping in the future.

Happy Camping!

Valutata 5 stelle su 5
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Risposta di RV Part Shop Canada

Hello Gordon,

Thank you for the 5-star review! Glad you were satisfied with your order. Look forward to helping in the future.

Happy Camping!

Valutata 5 stelle su 5

Quick delivery

I like the large variety of products on their website.

26 aprile 2023
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Risposta di RV Part Shop Canada

Hello Marc,

Thank you for the 5-star review! glad you are satisfied with the selection of products we are able to provide. Look forward to helping in the future.

Happy Camping!

Valutata 5 stelle su 5

Expectations were met

27 aprile 2023
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Risposta di RV Part Shop Canada

Hello Oscar,

Thank you for the 5-star review! Glad your expectations were met and you were satisfied with your shopping experience. Look forward to helping in the future.

Happy Camping!

Valutata 5 stelle su 5
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Risposta di RV Part Shop Canada

Hello Richard,

Thank you for the 5-star review. Glad you were satisfied with your purchase and the process to put the products to use. Look forward to helping in the future.

Happy Camping!

Valutata 5 stelle su 5

Replacement water heater

Very helpful in finding me a replacement water heater for my trailer.Propane heater was not an option so an electric heater was suggested.It installed easily and works great.Would recommend dealing with them for all your trailer needs

20 aprile 2023
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Risposta di RV Part Shop Canada

Hello Ron,

Thank you for the 5-star review! Glad our customer service was helpful in finding the right water heater for you. Look forward to helping in the future.

Happy Camping!

Valutata 5 stelle su 5

We were able to add to the order and…

We were able to add to the order and receive all items within 2 days. Your service person was very helpful.

26 aprile 2023
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Risposta di RV Part Shop Canada

Hello John,

Thank you for the 5-star review! Glad our customer service was helpful to you. Look forward to helping in the future.

Happy Camping!

Valutata 5 stelle su 5

GREAT THANK YOU!

3 aprile 2023
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Risposta di RV Part Shop Canada

Hello Andrée,

Thank you for the 5-star review! Glad you are satisfied with your shopping experience. Come again!

Happy Camping!

Valutata 5 stelle su 5

Quick order processing

Quick order processing. Item as described

1 aprile 2023
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Risposta di RV Part Shop Canada

Hello Andrew,

Thank you for the 5-star review! Glad you were satisfied with your order. Hope we can help again soon!

Happy Camping!

Valutata 2 stelle su 5

Feels like some identity fraud front

Feels like some identity fraud front. Why do you need my date of birth to create an account. First website in 5 years I did not feel comfortable using my credit card on and used PayPal instead.

Took longer than estimated to ship the items and then it came from Quebec.

I did eventually receive my item and it was as described.

30 marzo 2023
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Risposta di RV Part Shop Canada

Hello Stephan,

We are sorry to hear you weren't satisfied with your shopping experience.

If you wish to speak to a customer service representative, please call us at (877)-607-4446.

Happy Camping!

Valutata 5 stelle su 5

Richard was fantastic in ALL aspects of…

Richard was fantastic in ALL aspects of purchase. Through with the entire process. Got my parts at the time and price that I needed. Well done,Richard. Next part I need, I will not hesitate to call and order. Thank you again.

23 marzo 2023
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Risposta di RV Part Shop Canada

Thank you for your kind words, looking forward to serving you again

Valutata 3 stelle su 5

Shipped without any protective packaging

I received the propane tank that I ordered, thank you. However, it has been shipped through Canada without any package of any sort. Result: The anti rust paint has been chipped and scrached in several locations during shipment. This is a serious issue for a tank that needs premium rust protection because it is intended to fit under a RV and will be exposed to weather...

2 marzo 2023
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Risposta di RV Part Shop Canada

Sorry about that, the only way to box these tanks would be an expensive crating process which would make them more expensive. However, we should have at least put some protective wrapping on the tank to prevent scratches. We'll try to do better, thanks for pointing this out.

Valutata 4 stelle su 5

Awning package arrived damaged

Awning package arrived damaged. They offer complete replacement or partial one. Communications were quick and with a true desire to satisfy.

4 aprile 2022
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Risposta di RV Part Shop Canada

Sorry for the inconvenience, glad we could make it right.

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