Initial contact was fairly standard for a conveyancing solicitor. However, once Misbah Ahmed became involved, it was a joy to deal with them. Her attention to detail was second to none and her reactio... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Initial contact was fairly standard for a conveyancing solicitor. However, once Misbah Ahmed became involved, it was a joy to deal with them. Her attention to detail was second to none and her reactio... Leggi di più
L'azienda ha risposto
Having just completed a remortgage I can recommend using Russell & Russell 100% Callum & Jack made the transaction easy and in a quick timeframe I would have no hesitation in using them again
Gulrez Khan was incredibly helpful throughout the whole process and made what felt like a very tricky remortgage much easier to navigate. His knowledge and support were invaluable, and he kept me info... Leggi di più
L'azienda ha risposto
I've used at least 20 different solicitors in the last few years. The experience has been overwhelming disappointment. However working with Gulrez at R&R on a recent case has been extremely refreshing... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Russell & Russell are a well established law firm in the North West with branches extending from Chester, Bolton, Bury and Middleton. From our North West base we provide legal services across England and Wales. We hold a Legal Aid franchise for Family & Criminal legal aid and quality marks Lexcel, Quality Conveyancing Scheme and Wills & Inheritance Quality Scheme and more.
Our reputation is built through our people and their expertise, care and approachability. Please get in touch.
Property - buying & selling, remortgage, auctions...
Family - divorce, separation, children, cohabitation & legal aid...
Wills & Probate - wills, probate, lasting power of attorney, court of protection...
Personal Injury - serious injury, medical negligence, accidents at work...
Criminal Litigation - legal aid and private representation...
Atria, Spa Road, BL1 4AG, Bolton, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 55% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di Russell & Russell Solicitors LLP
We couldn’t have asked for a better solicator than David and Ella to help us finalise our house move so quick would highly recommend them

Risposta di Russell & Russell Solicitors LLP
Great work by Russell & Russell. Kept me informed every step of the way. All the team are very professional and great to deal with. Thanks.
Keith

Risposta di Russell & Russell Solicitors LLP
Great & swift work multiple times when using Russell & Russell. In particular Ammarah who is fantastic. A really good solicitor firm all round. Highly recommend

Risposta di Russell & Russell Solicitors LLP
usual great service from Russell and Russell, Tammy R dealt with everything swiftly and efficiently

Risposta di Russell & Russell Solicitors LLP

Risposta di Russell & Russell Solicitors LLP
Communication was excellent, the ladies that handled our property always knew what was going on, they work well as a team so when Victoria was on leave it was picked up by someone else in the office. This company was a pleasure to deal with.

Risposta di Russell & Russell Solicitors LLP
Great service
I have worked with Zoe Harryman and her team for over 20 years and have found them to be informative and helpful with the purchase and sale of several properties. they are always available and work in a professional but accesible and friendly way.

Risposta di Russell & Russell Solicitors LLP
The criminal defence solicitors are beyond shocking, they clearly are duty solicitors wanting to make a name for them selves with in the courts. Complete lack of confidence in their services. They convinced me to make an early guilty plea as I would not receive a custodial. It was clearly lies and in the day they never said a word I. My favour. Missed out crucial evidence and we're just condescending in manners. In fact there were no manners. The worst solicitor I have honestly ever known. If you fancy some time in jail for something undeserved then they are the ones for you!
Great job by the team, Janine, Claire, and Zoe were super helpful and the attention to detail was more than expected… start to end 5 stars
I recently used Russell & Russell for my remortgage and couldn’t be happier with the service. Everything was handled smoothly, efficiently, and with great communication throughout the whole process.
They kept me updated at every stage, explained things clearly in plain English, and made what could have been a stressful process very straightforward. The team were professional, approachable, and always quick to respond to any queries I had.
I’d highly recommend Russell & Russell to anyone looking for a reliable conveyancer – they took the hassle out of my remortgage and delivered a first-class service from start to finish.
Excellent experience from start to finish. Nothing to much trouble, from the start of the process to the day of the move. I couldnt speak highly enough of Zoe, Janine, Clare and the team
My family made a complaint to this company and their response was totally appalling. Their customer service was the worst we have ever experienced. They were rude and antagonistic from the outset and failed to resolve the complaint fully. When we said that we would take the complaint to the Legal Ombudsmen they said that it wouldn't make any difference. We were communicating with managing partners which is so incredibly disappointing.
We used R&R for a property purchase a few years ago and they were okay (we had to chase numerous times but that seems relatively normal). We have an issue now we'd like checking, but when I called for a quote, I was spoken to like I was an inconvenience. They asked me to speak to a Solicitor directly. After 3 failed attempts of contacting the Solicitor (zero response), I gave up. Appalling.
I found the whole process of selling a house stressful and regular communication may have helped. I felt like it was always me chasing for updates - even a weekly email update might help
The day of completion was horrendous due to other solicitor issues and I really valued you keeping in touch
We used Russell & Russell for conveyancing recently. The team were extremely helpful and always very professional. Very easy to get hold of. Completed in time and worked to agreed deadlines. Thank you.
Could only reach them by email not phone and it took at least a week for a reply
Extremely helpful and accommodating, Acted very quickly to provide an effective and efficient outcome.
Great communication and a very knowledgeable understanding of client needs. Would highly recommend. Thankyou.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.