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Dettagli dell'azienda

  1. Servizio di trasporto
  2. anche in
  3. Azienda di software

Scritti dall'azienda

RunBuggy is a technology platform transforming vehicle transportation by connecting shippers and carriers through innovative automotive logistics solutions. Serving dealerships, auctions, fleets, rental companies, and consumers, RunBuggy simplifies vehicle shipping with intelligent technology, nationwide carrier coverage, and seamless system integrations. For transporters, RunBuggy offers an efficient alternative to traditional load boards, helping carriers discover and manage loads while reducing operational complexity. RunBuggy also powers RunBuggyOne, its direct-to-consumer vehicle shipping service. RunBuggyOne helps customers ship vehicles nationwide through a network of 17,000+ vetted carriers, offering transparent pricing, automated shipment updates, and a trusted experience backed by more than 50,000 customers. Whether shipping a vehicle across the state or across the country, RunBuggy and RunBuggyOne allow anyone to Ship Cars Smarter.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

8 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde dopo 1 mese o più

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3,3

Tutte le recensioni

(8)

8 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

⭐ 1 STAR

⭐ 1 STAR — EXTREMELY DISAPPOINTING EXPERIENCE WITH RUNBUGGY

As the owner of Transform Transport Inc., I am extremely disappointed with my experience working with RunBuggy as an auto transporter.

We completed and delivered vehicles on October 3, 2026, with the understanding that payment would be issued within 2–3 business days. Today is October 13, and we still have not received payment.

What makes this situation even more frustrating is the complete lack of communication and customer support.

Phone calls go unanswered. Messages receive no responses. The phone number provided to us for assistance goes directly to voicemail. There appears to be absolutely no reliable way to contact anyone regarding outstanding payments.

As a professional transportation company, we are responsible for paying our drivers, purchasing fuel, maintaining our equipment, carrying commercial insurance, and meeting our financial obligations. We fulfill our responsibilities by picking up and delivering vehicles as agreed. We expect the same level of professionalism and accountability from the companies we work with.

It is completely unacceptable for a transportation broker to expect carriers to perform services promptly while leaving them waiting for payment with no explanation and no way to reach anyone.

My biggest concern is not simply the delayed payment. It is the fact that RunBuggy has made it nearly impossible to communicate with anyone who can resolve the issue.

I am sharing my experience to make other independent transporters and trucking companies aware of the difficulties we have encountered.

My advice to other carriers: Proceed with caution when accepting loads through RunBuggy, particularly if you depend on timely payments and responsive customer service.

Based on my experience so far, I cannot recommend this company to other transporters.

Transform Transport Inc.

13 ottobre 2026
Non scritta su invito
Logo di RunBuggy

Risposta di RunBuggy

Thank you for your feedback, and we apologize for your recent experience. We have escalated this issue to our Management team, and somebody should be reaching out to you shortly.

Valutata 1 stelle su 5

The worst Company to haul for when it…

The worst Company to haul for when it get down to paying the carriers. It's a shame when fuel prices are jacked up to its highest and getting higher to the extreme. This company will have you to pick up and deliver vehicles. It will take up to 10 days to two weeks to pay you. For your deliveries, bad business, I would not run for them again. Can't buy fuel 😔 ! Can't pay my insurance.

25 settembre 2026
Non scritta su invito
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Risposta di RunBuggy

Hi, thank you for raising these concerns. We value our Transporter's feedback, and we want to look into this properly.

Please email us at transporters@runbuggy.com with the following:

- Carrier company name
- USDOT number
- A phone number where we can reach you

Once we have this information, our team will locate your account in the RunBuggy system and contact you directly to work toward a resolution.

The RunBuggy Team

Valutata 5 stelle su 5

Steve with Runbuggy Reserve is awesome…

Steve with Runbuggy Reserve is awesome to work with and is always available even after hours. I look forward to continuing to work together!

30 settembre 2026
Non scritta su invito
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Risposta di RunBuggy

Thank you for sharing Cody. We're happy to hear about your experience with Steve and Reserve! Looking forward to our continued partnership as well.

Valutata 5 stelle su 5

Enclosed shipping of vehicle

Bought a vehicle out of state with shipping in an enclosed hauler. I had some initial concerns and questions but Steve from runbuggy completely put my worries at ease. He had answers to all my questions was very engaged in the process and even went out of his way to take pictures of the car being loaded up. The car was delivered on time and without any issues Thanks to Steve for being involved in the entire process. 5 star service!

22 agosto 2026
Non scritta su invito
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Risposta di RunBuggy

Paul, an out-of-state purchase with enclosed shipping isn't a small thing to hand off, glad Steve made you feel confident in it every step of the way. Appreciate you taking the time to share your experience!

Valutata 5 stelle su 5

Steve Swinnerton from RunBuggy went far…

Steve Swinnerton from RunBuggy went far beyond my expectations and made sure my Porsche Turbo GT came asap. Super personable, top customer service.

Thanks to the reserve team & Steve.

Curtis Fulcher

28 agosto 2026
Non scritta su invito
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Risposta di RunBuggy

That's great to hear Curtis! Thank you for sharing, we will make sure to pass along your feedback to Steve.

Valutata 1 stelle su 5

Lazy, didn't work to get me a transport.

They appear to do nothing for you. Pretty lazy. I waited 6 days for a transport driver and nothing. Its because RunBuggy is so greedy, they were trying to squeeze the driver's cut down to nothing, and pocket the difference. They wouldn't even tell me how much they were charging the dealership vs how much I was paying. Total pyramid scheme of deception. I hired someone else who got me a driver in 3 hours.

3 agosto 2026
Non scritta su invito
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Risposta di RunBuggy

Hi Marcello,

We're sorry to hear the experience left you feeling this way and that we weren't able to move your vehicle as quickly as you'd hoped.

Our team spoke with you while your order was open and let you know we were actively working to secure a driver for your cross-country route.

Questions on the buyer versus dealership cost breakdown would need to be provided by the dealer handling your sale.

Valutata 5 stelle su 5

Steve is the BEST !

I had an excellent experience with Steve from RunBuggy, and Steve made the entire process smooth and stress-free. He was professional, responsive, and kept me informed every step of the way. Whenever I had questions, Steve answered them promptly and made sure everything was handled efficiently.

7 agosto 2026
Non scritta su invito
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Risposta di RunBuggy

Thank you for your review DC Auto Transport! We're thrilled Steve made the process smooth and stress-free.

Valutata 1 stelle su 5

If I could give this company-10 stars I…

If I could give this company-10 stars I would. Especially their Blueteam which is not returning the phone calls for months. They have a corporate mind and approach. They don’t care about regular people

11 novembre 2025
Non scritta su invito
Logo di RunBuggy

Risposta di RunBuggy

Hello Katy,

We are very sorry to hear about your experience and understand your frustration, especially if you've been unable to get a response from our team.

We have reviewed our records but have not been able to locate an order or account associated with your name. We've reached out privately to request additional details so we can better understand your situation, investigate what occurred, and work toward a resolution.

We take all customer feedback seriously and appreciate the opportunity to look into this further.

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