Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Easy setup, panel is easy to use too. Server has been pretty smooth and whatever questions I did have I got support in good time, there also really nice and easy to talk too.

Valutata 5 stelle su 5

Was using a different host before but the hardware didn't meet my needs. Switching to RubyHost was definitely the move, best hardware in the business. My players have a way better time with way bett... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been using RubyHost for my Minecraft server, and honestly, it's been such a great experience. The performance has been super reliable, and the uptime is solid—haven't had any major issues at all.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

To start off this company in the past has had some of the worst security practices I have ever W E 0 To start off this company has had some of the worst security practices I have ever seen!!! Their... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di web hosting

Scritti dall'azienda

RubyHost, the crown jewel of the hosting industry. Our state-of-the-art performance, powered by Ryzen 9 9950X processors and owned hardware, ensures your server runs smoother than ever. At RubyHost, Customer Satisfaction is Our Royal Decree. We treat each customer like royalty, providing exceptional support and reliability.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

44 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible security and management

To start off this company in the past has had some of the worst security practices I have ever W
E 0 To start off this company has had some of the worst security practices I have ever seen!!! Their 14 year old employee who had access to root on their servers deleted all their client data and they had no backups. I have had issues with their CEO Xander being extremely unprofessional in my DM's as well as in general with people seen!!! Their 14 year old employee who had access to root on their servers deleted all their client data and they had no backups. I have had issues with their CEO Xander being extremely unprofessional in my DM's as well as in general with people.

21 gennaio 2025
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Risposta di RubyHost

Hey David,

Hope you had an amazing weekend!
RubyHost did end up merging into my host (EnderHost), and we took on the branding and LLC.
Unfortunately, I was not here when that happened, so I can only apologize on the previous RubyHost's behalf.

Rest assured that everything is on EnderHost's infrastructure now which is fully secured. We take offsite backups as well everyday :)

- Shaum

Valutata 5 stelle su 5

Amazing hosting company

Amazing hosting company, the hardware is really good, the performance is blazing fast and the stability has been really good.

Support answers really fast and works with you to resolve the issues, I have no complaints about the support at all.

I recommend this hosting company to everyone, the prices are extremely competitive maybe even the best in the market right now.

20 gennaio 2025
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Risposta di RubyHost

Thank you for the feedback and recommendation :)
- Shaum

Valutata 5 stelle su 5

Great customer support and fast files transfer

Great customer support and extremely fast file transfers. MC server was also very stable.

20 dicembre 2024
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Risposta di RubyHost

Customer service is something that we hold to the highest standards here and we are happy to hear that you had a great experience!
Thank you for choosing EnderHost :)

- Shaum

Valutata 5 stelle su 5

Amazing service

Amazing service, outstanding servers and straight forward staff, no complaints from us!

31 dicembre 2024
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Risposta di RubyHost

Happy to hear!
Thank you for the review :)

- Shaum

Valutata 5 stelle su 5

Very good transition over from my old…

Very good transition over from my old host was easy and the admins are very helpful with getting you up and running quickly I’ve gone ahead and prepaid for the year so I don’t need to check back till next year! Great work to the team at GameGrid

11 dicembre 2024
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Risposta di RubyHost

Thank you for the kind words and welcome to the family!
Look forward to serving for years to come :)

- Shaum

Valutata 1 stelle su 5

Horrible hardware the worst customer…

Horrible hardware the worst customer service I have ever had I have nothing but regrets after dealing with this company the owner is arrogant and disrespectful would not recommend.

28 novembre 2024
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Risposta di RubyHost

Hey Marco!

My name is Shaum, the new Managing Director of RubyHost.
It is saddening to hear that your experience was far from excellent.

The previous RubyHost is no more, and I am here to ensure that the performance and customer service is top notch with the new RubyHost.

I have sent a request information request through Trustpilot's system to learn more about your experience and see if we can provide some compensation as well.

Hope you can give us another chance :)

Valutata 3 stelle su 5

Good Performance and Pricing, but Critical Security Issues

Hi im EnderMythex, I’ve been using this hosting service for my Minecraft server for a few days now, and here’s my feedback:

What I liked:
- When I first purchased a server with 4 GB of RAM, everything worked perfectly. Later, my friend and I decided to upgrade to 8 GB for better performance, and the transition went smoothly.

- The server’s performance was excellent, with great stability. Additionally, the price is very competitive: €5 for 8 GB is quite affordable.

- The support team was initially very responsive: my friend opened a ticket, and they replied almost instantly.

What needs improvement:
- A major security issue affected not only my server but also their entire site and all client servers. This breach resulted in a widespread hack that rendered my server unusable and caused the total loss of my data.

- Regarding support, after their quick initial response to my friend’s ticket, they stopped replying, which was frustrating. However, when I opened a ticket myself to inquire about the incident and my data, the owner responded promptly and professionally, which I appreciated.

Overall Rating:
- Server performance: ⭐⭐⭐⭐⭐
- Value for money: ⭐⭐⭐⭐⭐
- Customer support: ⭐⭐
- Data and service security: ⭐

I want to thank the team, especially the owner, for their responsiveness and transparency during this incident. However, significant improvements in security are absolutely necessary. If I hadn’t lost my data and everything had gone smoothly, I would have gladly given 5 stars.

Best of luck to the team in improving their services in the future!

10 dicembre 2024
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Risposta di RubyHost

Thank you for the honest review about your experience in all aspects.

It is amazing to hear that you enjoyed the server's performance and believe that the value for money is top tier.

The previous RubyHost is no more, they merged onto EnderHost's infrastructure which is fully secured. I can promise you that something like this would not happen again as we take offsite backups everyday of our services. Customer service is something that we hold to the highest standards with the new RubyHost.

Hope you can give us another chance :)
- Shaum

Valutata 5 stelle su 5

Excellance.

GameGridServers is an excellent host and their staff team is one of the best, they go above and beyond to help sort out problems and more. Overall, I have nothing, but positive interactions here.

2 dicembre 2024
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Risposta di RubyHost

Thank you for sharing your experience, we are happy to hear that you were happy with our customer service :)

- Shaum

Valutata 5 stelle su 5

Why you should use RubyHost

RubyHost makes it cheap and very good servers then other small hosting companies I personally don't use them their prices do make me want to do business with them Will Recommend

2 novembre 2024
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Risposta di RubyHost

Thank you for the recommendation!
- Shaum

Valutata 5 stelle su 5

Hello It's the real Ron3334

Hello It's the real Ron3334.
First I Used bisect hosting It was good at first, but when I switched to rubyhost I noticed that's I could get 8 GB For the same price as 4 GB on bisect And because of that, it wouldn't say that my server was overloading.
Also I got more Storage as well, like 80 gb. The service was a lot better Like all I had to do was text in their discord
And they responded so fast.

28 ottobre 2024
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Risposta di RubyHost

Hi Ronald,
Thank you for using us, we're glad you enjoy our service.

Valutata 2 stelle su 5

rubyhost bribes users to review good

i buyed ruby host minecraft server and they dm me saying 10% discount if i rate 5stars on trustpilot. i think its bad business practice but server is good

28 ottobre 2024
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Risposta di RubyHost

Hi Sreeram,

Please email cam.k@rubyhost.net with the name of the staff member telling you to review us in your DM's. Our staff members are not supposed to do this.

Valutata 5 stelle su 5

Very W staff

Very W staff, also works really well. 10/10 Definitely would recommend for those who want something that works.

28 ottobre 2024
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Risposta di RubyHost

Thank you for your kind review!

Valutata 5 stelle su 5

Solid hosting service!

I've been using RubyHost for my Minecraft server, and honestly, it's been such a great experience. The performance has been super reliable, and the uptime is solid—haven't had any major issues at all. Whenever I needed help, their support team responded really fast and helped me out with no hassle. Plus, their pricing is pretty affordable for what you get. If you're looking for a good host for your Minecraft server, I'd definitely recommend giving RubyHost a try!

19 ottobre 2024
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Risposta di RubyHost

Thank you Lunar, we're happy to provide spectacular support to our users.

- Cam

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