Rubber Duck Cars Recensioni 

17
TrustScore 4.5 su 5

4,5

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Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(17)

15 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great customer service

Great customer service, really helpful team, the car I wanted to buy had a few minor issues which were quickly resolved by their maintenance team
Would definitely buy from these guys again and definitely recommend them..

4 agosto 2026
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Risposta di Rubber Duck Cars

Thank you Cheryl - we're delighted that you're happy with the experience.

Valutata 5 stelle su 5

First class experience

First class experience, sold my car with the minimum of fuss. What they originally offered was the price I received which was both welcoming and refreshing.
Great customer service from Tony and the rest of the sales team.
It's a big thank you from me!

24 luglio 2026
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Risposta di Rubber Duck Cars

Thanks Colin, we appreciate you choosing us to sell your car, and for leaving feedback.

Valutata 5 stelle su 5

This was the nicest car-buying…

This was the nicest car-buying experience I've had so far. Everything was handled professionally, from the first conversation right through to picking up the keys. Communication was clear throughout, everything ran to schedule, and the car's condition was properly checked over before I collected it.

The test drive is what really stood out. Paul didn't fill every second with chatter the way a lot of salespeople do. I had the room to just drive, listen out for any knocks or rattles, and get a proper feel for the car, instead of spending the whole time fending off a sales pitch.

I'd recommend them to anyone without a second thought.

19 luglio 2026
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Risposta di Rubber Duck Cars

Thanks Michael, we hope you enjoy your new vehicle, and I'll pass your thanks to Paul.

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I can't recommend Rubber Duck Cars highly enough! From start to finish, the whole experience was exceptional. They were informative, honest, and incredibly friendly throughout the entire process.

As I wasn't able to get to the dealership, everything was handled over the phone, which wasn't a problem at all. They came to me, making the whole experience so convenient. Communication was quick, clear, and consistent from beginning to end, so I always knew what was happening.

I've never had such a smooth and stress-free experience selling my old car and buying my new one. The professionalism, support, and customer service were second to none.

If you're looking for the best deal along with honest advice and outstanding support, I would highly recommend Rubber Duck Cars. They truly made what can often be a stressful process an absolute pleasure.

15 luglio 2026
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Risposta di Rubber Duck Cars

Thanks Geoff - appreciate you taking the time to leave feedback and we're glad that your experience was positive!

Valutata 5 stelle su 5

Great company

Can’t rate Nick at Rubber Duck Cars North Shields highly enough, followed through with everything he said he would and kept us updated. Very friendly and relaxed environment and very knowledgable and doesn’t put any pressure on you. He was very honest and didn’t sugar coat things. Highly recommended 😊

28 giugno 2026
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Risposta di Rubber Duck Cars

Thanks Kathryn, I’ve passed your thanks to Nick. Hope you enjoy your new car!

Valutata 5 stelle su 5

Excellent customer service…

I received excellent customer service from Nick at North Sheilds. I travelled down from Scotland for the car after speaking to Nick .
He was helpful and explained everything clearly about the car . He offered me a good price for my trade in . He was very kind in dealing with any concern . I would highly recommend Rubber Duck Cars . Nick was keen to ensure I was happy. Great service .

27 giugno 2026
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Risposta di Rubber Duck Cars

Thanks Rona - we appreciate your business and hope you are enjoying your new car.

Valutata 5 stelle su 5

1st car purchased for our Daughter.

We purchased a first car for our Daughter and wanted to say a special thank you to Paul Mulligan. From the moment we arrived all of the staff were very welcoming, professional and knowledgeable. The sale was conducted in a low pressure environment.
I would highly recommend this garage to anyone wishing to purchase a car.

21 giugno 2026
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Risposta di Rubber Duck Cars

Thank you for choosing us, and I'm glad you had a great experience. I'll pass your thanks to Paul and the guys at Gateshead.

Valutata 5 stelle su 5

I bought a fantastic car and got a great deal

I bought a great car at a very reasonable price. I want to say a special thank you to Paul Mulligan, who sold me the car with a friendly and honest approach. I would highly recommend this garage to anyone wishing to purchase a car.

24 giugno 2026
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Risposta di Rubber Duck Cars

Thanks Jonathan, much appreciated.

Valutata 5 stelle su 5

Great to deal with

I don't leave many reviews, but I do feel the need to write this one.
I first used Rubber Duck early 2023, when I had a car to sell myself.
Because of how easy it was, and how helpful and friendly the guys were, I have recommended them to family members.
These 3 family members all gave 5* feedback too. My daughter still had finance on her car, and that was sorted very easily and we were on our way.
Still recommending now 🙂

30 giugno 2025
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Risposta di Rubber Duck Cars

Thank you for the lovely feedback, we do our best to be easy to deal with - and appreciate the recommendations too!

Valutata 5 stelle su 5

Fantastic service

Can't fault this dealership whatsoever. I was recommended to use this business by a family member who had good service here, and I'm glad I listened to them.

I've had some poor experiences at other local dealerships where I've been lied to and missold, but dealing with Jacob and his colleagues at Rubber Duck Cars was a pleasure. From start to finish there were no dodgy sales tactics, no pressure to buy, just honest advice.

I was given a price for my old car, which upon inspection had an issue meaning they needed to reduce the price slightly. This was not a problem at all as fixing this myself would have cost 3x as much as the fee they deducted. The poor review I've just read below is completely unfair - if a dealership is going to have to fix an issue with a car you're trading in it's completely understandable for them to pay less for that car! (and it shouldn't be a shock if your recent MOT flagged this!)

I highlighted a few small bodywork issues with the car I was buying and Jacob was extremely helpful. He arranged for the car to be taken to have the bodywork sorted before collection, and when I returned to pick it up I found they'd even put some new tyres on it. I didn't even flag the tyres with them initially, which did look a little worn. On collection the car looked almost brand new and it drives perfectly.

I wouldn't hesitate to recommend Rubber Duck Cars to anyone looking to buy from a family-run dealership, the lads here are great.

24 aprile 2026
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Risposta di Rubber Duck Cars

Thanks for your business Tony - and thanks for your review, I've shared it with Jacob. Much appreciated.

Valutata 5 stelle su 5

Kia sportage

Great experience from the first phone call such a smooth transaction and the staff are super friendly

4 febbraio 2026
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Thanks Steven!

Valutata 5 stelle su 5

Excellent experience

Viewed a used car we liked online then went to see it in person. Right from the start Paul at Gateshead was terrific and easy to deal with. Paul let us have a good look, offerred a test drive and answered our questions but zero hard sell. We checked out another couple of vehicles at another branch but then rang Paul and bought the one he had shown us. The process that followed was simple and hassle free and we collected the car today. They had serviced the car and put on 4 new tyres because their company principle is new tyres if theres less than 3ml on which we really apreciated. We will definitely go to Paul at Rubber Duck for our next vehicle and apreciate the stress free process. Incidentally the car was pristine and drives beautifully so we are very happy campers

22 gennaio 2026
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Risposta di Rubber Duck Cars

Thank you Heather

Valutata 5 stelle su 5

Buying second hand car

From the moment I spoke to this company I knew I would be in safe hands buying our car they were very polite and made you welcome from the beginning paul is a great credit to the sales team for this company always smiling 100% recommend rubber ducks to anybody looking to buy a car

23 settembre 2025
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Risposta di Rubber Duck Cars

Thanks for your business Allison - I'll pass your thanks to Paul.

Valutata 5 stelle su 5

Recently purchased a 65 reg Seat Ibiza…

Recently purchased a 65 reg Seat Ibiza for my daughters first car, wipers on test drive were dragging but these were all sorted for collection. Car has 86k on but in good condition for age. Battery recently went, took it to a different garage and Peter the owner paid for replacement over the phone. Top service from an independent dealer. Would 100% recommend

5 settembre 2025
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Valutata 1 stelle su 5

Do not use this company

We were directed to this company from Motorway. They offered a price for our car and made an appointment to pick it up, we agreed to price even though it was well below Auto Trader price.
However on arrival and after a very short test drive they knocked the price down by £300 stating brakes and air con needed doing. The mot a couple of months prior gave an advisory to have discs done prior to next mot . My husband refused the offer.
At this point we would have just moved on however they then sent a report to Motorway which was a total lie stating there was a loud noise while driving , noise could be heard whatsoever.
We had the last laugh advertised on Auto trader and got 1000 more than there offer for a totally reliable car with low mileage, wouldn't trust this company or recommend them to anyone else.As per Rubber Duck reply you've answered our question ,it's the fact that you provided a dishonest review to Motorway ,but clearly that's so you didn't have to pay the fee, we get it now.

21 agosto 2025
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Risposta di Rubber Duck Cars

Hi Carole, thanks for your review. We need to buy 5-6 cars every day, and driving to your home to have our time wasted with a car that was not as described is the last thing we need. We would have bought your car at the agreed price had the air con worked, and the brakes not been noisy. By your own admission the last MOT mentioned brakes, so why would us wanting this taking into consideration make us untrustworthy? I'm glad you got sorted with the sale, at a price you were happy with. We weren't happy with your car at the price quoted, went through the effort of visiting you, made you an offer that took into consideration the issues - and that you were within your rights to refuse, and we parted ways. We have to submit a reason to motorway as to why we haven't purchased the car, otherwise we still pay their fees - we knew the brakes were in need of replacement because we could hear them, which is what we reported to motorway. I'm not sure why this warrants a 1 star review against our family business.

Valutata 5 stelle su 5

Fabulous experience and excellent aftercare experience

Travelled 120 miles to see a 2017 Skoda Yeti which looked like the best example and best value on Autotrader. Car did not disappoint and the whole looking/testing/buying experience was excellent. 4 weeks after collection the touchscreen was not working. I was asked to get a quote locally for repair, and Rubberduck paid the full cost within 2 days of receiving the quote. Absolutely outstanding customer aftercare.

1 luglio 2025
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