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Valutata 1 stelle su 5

Rt medical blamed us for equipment that wasn’t working which was a life sustaining machine stating it was just delivered 20 days ago and that’s why they believed it was our fault. I let them listen to... Leggi di più

Valutata 5 stelle su 5

My father-in-law was tested COVId positive on a Friday where a long weekend was coming up. He is over 70 years and was eligible for Paxlovid. As COVID can go extremely worst for elderly people, Shivan... Leggi di più

Valutata 4 stelle su 5

You offer prompt reliable shipment for something that doesn't seem to be that easy to find. Easily 5 stars if you are able to simply put this chemical into pill tabs so I don't have to do it myse... Leggi di più

Valutata 2 stelle su 5

Unfortunately wasn’t able to log on. Link kept sending me to a personal meeting hosted by myself. Hopefully next week.

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di assistenza sanitaria domiciliare

Scritti dall'azienda

RT Medical is a multifaceted health and wellness organization that focuses on specialized patient communities, COVID testing, high-quality medical and wellness products, and operational consulting. The team behind Rapid Test & Trace Canada created RT Medical in response to the growing issues with the effective delivery of care in public healthcare systems. Our mission is to help people stay safe and healthy by providing access to the products, services, and support that they need.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

27 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(27)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Rt medical blamed us for equipment that…

Rt medical blamed us for equipment that wasn’t working which was a life sustaining machine stating it was just delivered 20 days ago and that’s why they believed it was our fault. I let them listen to it malfunctioning over the phone. It would turn on then turn off moments later leaving my mom in a Vulnarble state and us having to rely on ems services if she started choking or lungs started filling up due to the suction machine for her trach not working. Because they believed it was our fault and the machine was 20 days old they refused to bring out the suction machine and said it would be delivered the next day and this was the manager saying this!!! They delivered the machine at 11:04 next day. I called at 8pm. That’s 15 hours without a life sustaining equipment. They picked the machine up and called the next day stating the machine was fine and battery was fine. I’m positive they switched the battery and said it to cover their self. They made my husband sign a form that was completely inaccurate to avoid being penalized by the state but I have video evidence and a nurse that will testify to it malfunctioning and inoperable. They didn’t have me sign it the POA and I’m the one that reported it. This is absolutely inexcusable. Management needs to be held accountable for the negligence because they are a 24/7 medical equipment facility! Also: I found out today that they dropped my mom as a client because I reported their negligence. I let them know I reported them and left reviews so others would know.

19 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

This was my first experience and…

This was my first experience and everyone was nice and very hospitable. It's awesome knowing that Rotech employees genuinely care about customers and there needs. Thank you very much I definitely appreciate the outstanding customer service. JC

9 gennaio 2024
Valutata 4 stelle su 5

The man doing the MRI was very good…

The man doing the MRI was very good patient and helpful.
The front desk sent me a notice to reschedule while i was sitting in the lobby waiting for my appointment.
That is strange. Your systems need to improve.

22 novembre 2023
Valutata 5 stelle su 5

Relax Time

These small group sessions share in a safe virtual environment. Full relaxation and stress relief class.

8 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Munish and Ash provided a kind

Munish and Ash provided a kind, thoughtful, and supportive atmosphere for the member in attendance. They provided opportunities for questions, and empathic listening, and used humor to help create a light and playful atmosphere.

11 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

It seems like an excellent resource for…

It seems like an excellent resource for people with Long-COVID. I love the library of resources - I want to check that out for sure to learn more about it as it seems very comprehensive. The team seems very competent, some of which have had personal experience with long-COVID so they understand in great detail & can empathize with the symptoms.

28 dicembre 2022
Non scritta su invito
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Risposta di RT Medical

Thank you Helen. Your feedback is greatly appreciated.

Valutata 5 stelle su 5

Good

I have been to a few sessions and will continue to attend more sessions in the future because they offer helpful advice while I wait for future appointments with specialists. I trust the information given to me because it's from a reliable source.

21 dicembre 2022
Non scritta su invito
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Risposta di RT Medical

Thank you Tracy, we appreciate you attending the groups and putting your trust in us. Our Medical team reviews research and content from around the world and shares information and context to many people.

Valutata 5 stelle su 5

As a person who is suffering from Long…

As a person who is suffering from Long haul covid. It was really great to be able to speak to medical professionals and also other sufferers. Hearing their stories and potential recommendations brought me mental relief. And realizing that you are not alone.

14 dicembre 2022
Non scritta su invito
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Risposta di RT Medical

You are not alone and we're growing our community. Thank you for sharing your feedback and we hope your review, helps others join the Post COVID community support circles.

Valutata 5 stelle su 5

Understanding and healing

I am finally starting to understand my health status and how to begin feeling better - thank you.

14 dicembre 2022
Non scritta su invito
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Risposta di RT Medical

We are happy to know that we are supporting you and your recovery from Long COVID.

Valutata 5 stelle su 5

This was a landmark experience in my…

This was a landmark experience in my long Covid experience. Amazing support, group love, and information. Invaluable!

14 dicembre 2022
Non scritta su invito
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Risposta di RT Medical

Thank you for sharing your feedback Shawn. The Support Circles are continuing to be a primary source of care for many people.

Valutata 5 stelle su 5

A really good session with lots of…

A really good session with lots of people sharing experiences with long covid. It helps to see the wide variety of different impacts of the virus, and makes one feel less alone.

7 dicembre 2022
Non scritta su invito
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Risposta di RT Medical

Thank you for your feedback. We're making more enhancements to the groups to help people feel more connected.

Valutata 5 stelle su 5

People just like me!

It's amazing to come to a place where there are people just like you who are suffering from a yet to be defined and diagnosed ailment. I felt so alone in the fatigue and suffering I was going through until I came and realized there were people just like me looking for answers.

7 dicembre 2022
Non scritta su invito
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Risposta di RT Medical

Thank you for the review. We are grateful to connect with you and hopefully work as a community to improve life beyond long-COVID.

Valutata 5 stelle su 5

Helpful and honest feedback

Good to get together and share our experience with long Covid, and get tips.

7 dicembre 2022
Non scritta su invito
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Risposta di RT Medical

Thank you for attending and we hope to see you next week.

Valutata 5 stelle su 5

Very helpful

Very helpful, intelligent, and caring people who are helping me in my long-covid recovery! Highly recommend!

30 novembre 2022
Non scritta su invito
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Risposta di RT Medical

Thank you Evan. You can attend sessions each week and continue to heal.

Valutata 5 stelle su 5

Finally finding support for post covid

Finding RT Medical, speaking with Munish and Ash was not only extremely helpful, but also so comforting. They offered very useful strategies to cope with long COVID and also showed such understanding and support.

23 novembre 2022
Non scritta su invito
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Risposta di RT Medical

The team is here to support you. It's Free to join, and come as often as you like or can.

Valutata 5 stelle su 5

Much needed group!

This group is extremely helpful! In a world where not much is known about long Covid symptoms diagnosis and treatments, this group gives hope and validation.

2 novembre 2022
Non scritta su invito

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