I wanted to thank Jared and Austin for taking care of our needs suppling us over night with 3M adhesive. Our company is doing some extensive sealing tests trying custom sealing geometry and we needed... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small... Leggi di più
L'azienda ha risposto
They take your charge card and then state the shipping charge will be added later. The tape was a total of $31.94. Go crazy and charge $20 shipping. Nope. The shipping charge for ordinary ground ship... Leggi di più
Ordered a 50ML tube of locktite that cost $28.00 and the size of an inch worm and was not given the shipping cost until after the product was shipped, that was my first mistake by not getting the cost... Leggi di più
Dettagli dell'azienda
- Fornitore di attrezzature industriali
- Fornitore di abrasivi
- Fornitore di attrezzature per l'edilizia
- Fornitore di apparecchiature elettriche
- Fornitore di attrezzature per fabbriche
- Fornitore di materiali di finitura
Informazioni fornite da varie fonti esterne
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
Informazioni di contatto
Corporate Headquarters: 1162 Sonora Court, 94086, Sunnyvale, Stati Uniti
- 877-774-8443
- rshughes.com
3,1
Nella media
719 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nicholas Johnston - awesome!
Nicholas Johnston was a pleasure to work with! There was a little error in ordering and when I brought it to his attention he immediately took the reigns and got it fixed, pronto! As a business owner myself, I really appreciate when a company takes responsibility and stands behind their products and offers excellent customer service. Well done!
20 dicembre 2023
Risposta di R.S. Hughes
We'll pass your feedback along to Nick Johnston! Thanks for taking the time to leave us your positive remarks.
R.S. Hughes Customer Solutions Team
Their website is very people friendly.
Their website is very people friendly.
It is easy to maneuver around. Once you have ordered what you need there is a quick response verifying your order.
21 dicembre 2023
Risposta di R.S. Hughes
Hello Norma,
Nice to hear our website was easy for you to navigate! We value your feedback and look forward to your future business.
R.S. Hughes Customer Solutions Team
They had exactly what I needed and they…
They had exactly what I needed and they delivered it on time and correctly. Will definitely buy from them again!
20 dicembre 2023
Risposta di R.S. Hughes
Hello Lance,
We are glad to hear we have earned your business! Our goal is to continue meeting your expectations. Please reach out if you ever encounter any issues.
R.S. Hughes Customer Solutions Team
great company service
prices are great and your web-site easy to get around. Customer service is very helpful.
20 dicembre 2023
Risposta di R.S. Hughes
Hello Yvonne,
Thank you for the review! We are thrilled to hear our website was easy to navigate and that you received helpful customer service.
R.S. Hughes Customer Solutions Team
Recent issue
For the most part there hasn't been any issues and I am able to get the parts we need and get them quickly. My only disappointment lately is that the last 5 shipments have not come with a packing slip showing the quantities, parts and our PO#. The packing slip is extremely important to our Receiving Department.
20 dicembre 2023
Risposta di R.S. Hughes
Hello Lori,
Thank you for providing feedback. We're pleased to hear that your local branch has the items you need and that they are delivered promptly. However, we apologize for the inconvenience experienced by the lack of packing slips in your most recent orders. We have reached out to your local branch and our R.S. Hughes Operations manager has advised he will reach to you shortly.
R.S. Hughes Customer Solutions Team
Risposta di R.S. Hughes
Hello Stephen,
Thank you for the feedback! We are glad to hear your purchasing experience was smooth.
R.S. Hughes Customer Solutions Team
Risposta di R.S. Hughes
Hello Byrum,
We apologize that the item you received did not match your expectations regarding the material. We value your feedback and will inform our digital team to examine the product and its specifications. If you wish to initiate a return, please contact your local branch at jacksonville@rshughes.com or by calling 904-642-6493. Please let us know if you have any additional concerns.
R.S. Hughes Customer Solutions Team
Excellent Customer Service
The warehouse contacted me to confirm my order, and shipped it promptly. I was impressed that they took the time to ensure my order was correct before shipping it.
19 dicembre 2023
Risposta di R.S. Hughes
Hello Donald,
Our priority is to provide excellent customer service. We are happy to learn your R.S. Hughes branch contacted you to confirm your order! We look forward to your future business. Thank you!
R.S. Hughes Customer Solutions Team
Imposible comunicarse a la suc de…
Imposible comunicarse a la suc de Guadalajara, no contestan el tel! Tengo 2 días marcando y nada. Hice un pedido y no hay ningún tipo de atención
19 dicembre 2023
Non scritta su invito
Risposta di R.S. Hughes
Hola Mariana,
Lamentamos la dificultad para contactarnos en la sucursal de Guadalajara. ¿Podrías proporcionarnos el número de pedido para ayudarte mejor? Si prefieres, puedes enviarnos un correo a customersolutions@rshughes.com con los detalles. Estamos comprometidos a resolver tu situación. Gracias.
R.S. Hughes Customer Solutions Team
Once the order is placed receive…boot covers work great when staff is in the field.
Once the order is placed receive everything in couple days.
18 dicembre 2023
Risposta di R.S. Hughes
Hello Rhonda,
We appreciate your business! We love to hear your feedback and thank you for the review.
R.S. Hughes Customer Solutions Team
Risposta di R.S. Hughes
Hello Marianne,
Thank you for the feedback! It is nice to hear you were able to easily find what you needed.
R.S. Hughes Customer Solutions Team
The California rep
The California rep, for our Sacramento warhouse, was extremly helpful with my order.
18 dicembre 2023
Risposta di R.S. Hughes
Hello Cynthia,
We are happy to hear our R.S. Hughes Sacramento branch was helpful with your order! Thank you for the review!
R.S. Hughes Customer Solutions Team
CUSTOMER SATISFACTION!
CUSTOMER SATISFACTION!
JOB #1, JOB #2 AND JOB #3-IT SEEMS TO BE THE MANTRA WITH RS HUGHES!
15 dicembre 2023
Risposta di R.S. Hughes
Hello Paul,
Love the energy and love the review! Thank you for your business! We appreciate the feedback and look forward to serving you again.
R.S. Hughes Customer Solutions Team
Ordering was easy
Ordering was easy, and the product arrived on time and as described.
15 dicembre 2023
Risposta di R.S. Hughes
Hello Trish,
Thank you for the review! We are glad to hear you were easily able to navigate our R.S. Hughes website to place an order and that you received your product on time.
R.S. Hughes Customer Solutions Team
No matter who assists
No matter who assists, I get courteous and prompt service. If there is an issue resolution happens in a timely manner.
15 dicembre 2023
Risposta di R.S. Hughes
Hello James,
Our commitment to providing excellent customer service is at the forefront of what we do. We are happy to hear you have received consistently prompt and courteous service.
Thank you!
R.S. Hughes Customer Solutions Team
all is good
all is good. had issue with saying you had an item in stock but did not. causing us to have to wait for product. also getting invoiced before the p.o. has been received. other than that all is good!!!
14 dicembre 2023
Risposta di R.S. Hughes
Hello Rene,
We are glad to hear you had a good experience! We appreciate the feedback regarding our inventory and invoicing process. We value your review and thank you for your time!
R.S. Hughes Customer Solutions Team
I am very comfortable for the stable…
I am very comfortable for the stable and professional response for most of order from customer support of RS Hughes. A+
13 dicembre 2023
Risposta di R.S. Hughes
Hello,
Thank you for the review! We appreciate your business and look forward to serving you again.
R.S. Hughes Customer Solutions Team
Never received product
Never received product. Never received email explaining why or item is on back order. Nothing.
11 dicembre 2023
Risposta di R.S. Hughes
Hello Kali,
We apologize for the lack of communication surrounding your order. We appreciate the feedback and will make sure to forward this review to your local branch. We have looked into your order and it is on extended backorder. You may cancel your order by calling your local branch or cancel your order by emailing cincinnati@rshughes.com. Please let us know if you have any additional concerns.
R.S. Hughes Customer Solutions Team
Risposta di R.S. Hughes
Hello Ana,
It is wonderful to hear R.S. Hughes has been reliable and friendly! Our goal is to continue offering a good selection of products and great customer service.
R.S. Hughes Customer Solutions Team
Outstanding company!
Hi-
You company is outstanding! Best customer service and lightning speed shipping!
Thank you so much!
Will be back once again to shop :)
8 dicembre 2023
Risposta di R.S. Hughes
Hello Carla,
Thank you for the glowing review! We are glad you have received the best customer service with R.S. Hughes and have experienced fast shipping.
R.S. Hughes Customer Solutions Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.