Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Leggi di più
L'azienda ha risposto
I spoken to Liv who was patient and very helpful.My registration was handled smoothly however I had hoped to enable the 5 week puppy insurance. Once again Liv was extremely helpful , the department li... Leggi di più
L'azienda ha risposto
The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Leggi di più
L'azienda ha risposto
The assistant could not have been more helpful. She resolved the problems I was having and guided me through registering my puppies.
We are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners. We run the UK's largest registration database for pedigree dogs and an activity register for crossbreed dogs.
Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 77% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Natalie did a great job.
The wait in the phone was too long…

Risposta di The Royal Kennel Club
Natalie from the kennel club talked us through everything and made it so easy …brilliant service . Thankyou Natalie

Risposta di The Royal Kennel Club

Risposta di The Royal Kennel Club
Charlotte was wonderful and talked me through the whole process! After the computer kept timing me out.
Charlotte you are a real gem. Thanks so much!!

Risposta di The Royal Kennel Club

Risposta di The Royal Kennel Club
Loren was extremely patient & helpful resolving our query.

Risposta di The Royal Kennel Club
Gloria was so helpful taking me through newly launched online services. Very much appreciated

Risposta di The Royal Kennel Club
Fantastic assistance over the phone, Natalie was able to make the amendments needed to change a dogs details after the original owner used the wrong form.

Risposta di The Royal Kennel Club
Phoned today to get in touch regarding my Pedigree Poodles paperwork. I was told that without some missing papers from one parent that I could not register my dog with the KC (UK). The only way for me to do this would be to contact the original breeder whose number is no longer in use. Despite having my dogs DNA tested with certificates of 100% purebred status and additional vet verification of breed standards. I decided to opt for another Kennel Club and also for the purpose of registering any future litters I intend to have.
Despite the aforementioned it was tedious to get through on the line with many, many different options often looping back through if unfamiliar to the service.
They also could not use his DNA profile to link his family “papers” or his place in the line…
All in all I’d say there loss, to the extend
of any future DNA’s will not be carried out using them or their affiliates. I spend a lot on tests with over 300 tests on one of my pets. I will also use another provider to register any future litters.
I feel and also from what I’ve seen written on line this place is falling to the wayside, everything typed/written to the extent that it could hold more weight than an actual DNA test carried out in a professional lab via scientists. Technologically speaking this place is light years behind and they are losing out on customers far and wide.

Risposta di The Royal Kennel Club
Kennel Club
Staff always extremely polite and very professional.
I'll recommend Kennel Club without any type of doubts.
5 Star

Risposta di The Royal Kennel Club
I have had excellent help with my online litter registration from Gloria, who was very patient, and nothing was too much trouble.

Risposta di The Royal Kennel Club
Very helpful and kind and followed through.

Risposta di The Royal Kennel Club
My issue was dealt with in a courteous professional manner.
I was made to feel valued by the member of staff who dealt with my query
The member of staff created a solution to my issue in a swift and efficient manner
I was really pleased with the experience and my confidence in the Kennel Club has greatly increased

Risposta di The Royal Kennel Club
Other than the long automated intro, Amanda who dealt with my enquiry was very helpful and speedy and offered a very positive outcome to my query.

Risposta di The Royal Kennel Club
I was made to feel assured at all times & Gloria was very very helpful,
Nothing was too much trouble
Thank you so much Gloria for your five star service

Risposta di The Royal Kennel Club
Laren was fantastic sorted all my problems out thanks

Risposta di The Royal Kennel Club
The operator was a really nice helpful lass

Risposta di The Royal Kennel Club
Liv was really helpful in explaining steps I needed to take to register my litter and what forms I needed to complete in order to add my affix as the breeder, made a stressful time easier for me and I'm grateful for her help :)

Risposta di The Royal Kennel Club
Unsuccessful attempt to add kennel name to puppy I have bred via website. A quick phone call to Gloria in registrations and it was resolved instantly. Gloria’s service and friendly attitude was delightful.

Risposta di The Royal Kennel Club
Very helpful and went above and beyond what I needed done. Thanks Amanda.

Risposta di The Royal Kennel Club
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.